Frontpage of vendor VitaEterna
Holzsammlung 3 in 1 Makeup Face Palette, 2 Pieces Contour Powder Makeup Palette, Bronzer, Blush H...
Money Gift Youth Initiation, Wooden Youth Consecration Gifts, Happy Youth Consecration Money Gift...
Eusense Tree of Life Birthstone Necklace Pendant Heart Necklace Tree Life Pendant Wedding Anniver...
YYUEZHI Funny BBQ Apron for Men, Polyester Kitchen Apron, Men's BBQ Apron, Funny Gift for Men for...
Safari Boy Happy Birthday Party Background Summer Green Leaves Jungle Animals Wild One Birthday P...
Ttincceer 180 x 120 cm Happy Birthday Background Golden Dots Sparkling Black Photography Backgrou...
4people Natural Sponge Loofah Set of 3 Body Exfoliating Sponge Made of 100% Natural Loofah Skin E...
MisFun Pack of 2 Pet Scissors for Puppies, Stainless Steel Dog Hair Scissors, Cat Grooming Scisso...
TZQFROCE Unicorn Balloons Birthday Decoration 4 Years Unicorn Balloons Birthday Unicorn Birthday ...
Lip Liner Lip Glaze Set Colours Matte Liquid Lipstick with Piece Lip Liner Set Does Not Fade, Wat...
ZERODECO Pink Party Decorations, Lightweight Compilation Paper Fan Honeycomb Ball Garland Hanging...
JJUNW Pack of 2 Birthday Sashes Boys, Happy Birthday King for Men Boys Black Satin Sash Birthday ...
Hmfmdy Pack of 60 Space Party Bags Children's Birthday Party Bags with Gift Bags, Party Gift Pack...
Round Makeup Sponges, Face Powder, Puff Cosmetic Sponge, Round Foam Pad, Beauty Make-Up, Eyes, Fo...
Superhero Party Accessories, Avengers Party Decoration, Boys Theme Party Supplies with Balloons, ...
Happy Birthday Banner Garland with Bow, Black Bow Birthday Party Decoration for Girls Coquette Pa...
Dinosaur Birthday Decoration 4 Years, Dinosaur Party Tableware Birthday Decoration, Birthday Deco...
Tinsel Curtain Black, Streamers Black, Pack of 2 1 x 2 m Halloween Decoration, Birthday Decoratio...
Shipping Policy
At IBSPOT, we understand the importance of getting your order to you as quickly and efficiently as possible. That's why we offer a variety of shipping options to meet your needs.
Domestic Shipping:
Standard Shipping: Our standard shipping option typically takes 3-5 business days for delivery, depending on the destination.
Expedited Shipping: For an additional fee, we offer expedited shipping options that will get your order to you faster.
International Shipping:
We do offer international shipping, please contact us for more information on international shipping rates and availability.
Customers are responsible for any customs and import taxes that may apply.
Please note that shipping times may be longer during peak seasons or due to unforeseen circumstances. We will make every effort to get your order to you as soon as possible.
Order Processing:
Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with your tracking information.
Lost or Damaged Items:
If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and get a replacement package to you as soon as possible. Please note that ibspot.com is not responsible for any delays caused by the shipping carrier or customs clearance.
Unclaimed Orders
Unclaimed, undeliverable packages due to customer reasons (wrong or incomplete address). We do not take any responsibility.
Individual packaging
In some cases, an order may be split into different packages for any of the following reasons:
Some items may be out of stock.
Weight Limits for Regular Shipping by the Post Office.
Resend
Please check the order information carefully before payment. Shipping information cannot be changed after shipping. If the address cannot be delivered due to the wrong address, if you need to modify the address, you can send an email to help@ibspot.com, and we will try our best to contact the courier company to modify it. The resulting additional shipping or additional charges are borne by the customer.
Applications of COVID-19
In response to COVID-19, all of our carriers are taking precautions to ensure the health and well-being of their drivers and customers, and transit times may increase.
We hope you understand and appreciate the steps we are taking to protect you and ensure we can continue to operate as normal.
Thank you for choosing ibspot.com as your global ecommerce shopping platform. If you have any questions about our shipping policy, please do not hesitate to contact us, our customer service email is help@ibspot.com, thank you.
Help
You can find answers to many questions below, but if you need additional help, please feel free to reach out to us.
EMAIL
support@ibspot.com
WORK HOURS
09:00 a.m. - 5:00 p.m. CET, (Monday to Friday)