Frontpage of vendor IBSPOT Shibuya
Abdominal Belt Extension Belt, Approx. 17.7 inches (45 cm), EMS Training Belt, Extension Belt, Ve...
Cogit Ironing Board, Compact, For Steam Use, Swivel Hanger Ironing Board, Aluminum Coating, Long ...
Shoji Paper Shoji Glue with Anti-Ax Stopper 5.3 oz (150 g), Approximately 4 Sheets Included, One ...
Edison Mama Edison Chopsticks I Series, 2 Years Old to Preschool, 6.3 inches (16 cm), Right Hand,...
Bandai TO-1812800YE 100240304202-01-03 Anpanman Cooling Nap Blanket Print, Yellow, Approx. 33.5 x...
Macurius Origami Watermark Origami Paper Art Production Kit Transparent Set (Includes Frame, Guid...
Makita Soft Tool Bag S
[Bulk Purchase Set] Okamoto Zero One 0.01 mm 3 Pieces + Sagami Original 001 5 Pieces + Fighting S...
Balance Reinforced Notebook Insole Walk Free Platinum (uxo-kufittopuratinamu) Walk Fit Plutinum O...
SOFSOLE 18752 Women's Half Insole, Orthotech Arch Support, Layering Type, One Size Fits Most (8.7...
Lenor Super Deodorizing Boiling Level Deodorizing Antibacterial Beads, Refresh Floral, Body, Extr...
[Baby Soap] Atopita Moisturizing Whole Body Foam Soap, 11.8 fl oz (350 ml) + Refill 10.8 fl oz (3...
Walk Straight Small
Shipping Policy
At IBSPOT, we understand the importance of getting your order to you as quickly and efficiently as possible. That's why we offer a variety of shipping options to meet your needs.
Domestic Shipping:
Standard Shipping: Our standard shipping option typically takes 3-5 business days for delivery, depending on the destination.
Expedited Shipping: For an additional fee, we offer expedited shipping options that will get your order to you faster.
International Shipping:
We do offer international shipping, please contact us for more information on international shipping rates and availability.
Customers are responsible for any customs and import taxes that may apply.
Please note that shipping times may be longer during peak seasons or due to unforeseen circumstances. We will make every effort to get your order to you as soon as possible.
Order Processing:
Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with your tracking information.
Lost or Damaged Items:
If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and get a replacement package to you as soon as possible. Please note that ibspot.com is not responsible for any delays caused by the shipping carrier or customs clearance.
Unclaimed Orders
Unclaimed, undeliverable packages due to customer reasons (wrong or incomplete address). We do not take any responsibility.
Individual packaging
In some cases, an order may be split into different packages for any of the following reasons:
Some items may be out of stock.
Weight Limits for Regular Shipping by the Post Office.
Resend
Please check the order information carefully before payment. Shipping information cannot be changed after shipping. If the address cannot be delivered due to the wrong address, if you need to modify the address, you can send an email to help@ibspot.com, and we will try our best to contact the courier company to modify it. The resulting additional shipping or additional charges are borne by the customer.
Applications of COVID-19
In response to COVID-19, all of our carriers are taking precautions to ensure the health and well-being of their drivers and customers, and transit times may increase.
We hope you understand and appreciate the steps we are taking to protect you and ensure we can continue to operate as normal.
Thank you for choosing ibspot.com as your global ecommerce shopping platform. If you have any questions about our shipping policy, please do not hesitate to contact us, our customer service email is help@ibspot.com, thank you.
Help
You can find answers to many questions below, but if you need additional help, please feel free to reach out to us.
ADDRESS
1-10-8 dogenzaka, shibuya-ku, tokyo 150-0043
EMAIL
support@ibspot.com
WORK HOURS
8:00 a.m. - 5:00 p.m. JST, (Monday to Saturday)