SKYSEA 22L Autoclave Esterilizador de vapor / Dental Ultrasonic Scaler SKYSEA EMS/DTE - E3+ Scaler fit EMS/WOODPECKER
SKYSEA 22L Autoclave Esterilizador de vapor / Dental Ultrasonic Scaler SKYSEA EMS/DTE - E3+ Scaler fit EMS/WOODPECKER
SKYSEA 22L Autoclave Esterilizador de vapor / Dental Ultrasonic Scaler SKYSEA EMS/DTE - E3+ Scaler fit EMS/WOODPECKER
Description
Physical Space: 22 L
Sterilizing temperature: 121℃,134℃
Display: LCD display
Chamber inner dimensions(Diameter × Depth): φ25*D45cm(9.84"*17.72")
Net Weight/Gross Weight: 51.6kg/63.5kg
Product size: 62.5*47.5*44.2cm(24.61"*18.70"*17.40")
Package size: 73*58.5*54cm(28.74"*20.87"*23.03")
Specification:
Feature | 22L, European class B |
Smart touch keys | |
LED display panel | |
Double door locking-system | |
Water quality sensor | |
Built-in USB function | |
Instrument containers | 5 layers with 3 trays |
Water supply system | 3.5L fresh water and 2.5L liter waste water reservoirs |
Dry procedure | The residual humidity < 0.2% |
DESCRIPTION:
1. Using wide-angle LED color screen with soft light
2. Italian water pump and solenoid valve with more stable performance and longer service life
3. Large size condenser with dual fans perfectly meet the requirements of electrical safety
4. Safety first,double door locking-system
5. One-ckick program upgrade
6. One-click cpmponents fault self-test fuction
7. Program running curve dot matrix trend,clearly view the sterilization process in real time
8. Humanized appointment fuction making use more efficient and easier
9. 99% saturated steam makes sterilization more thorough
10. All-inclusive heating loop makes sterilized instruments drier
Ultrasonic scaler SK-D1/E1 is used for the dental calculus elimination and root canal treatment.
The new product SK-D1/E1 ultrasonic scaler has scaling , perio , endo and auto-water supply functions with the following features:
1,With auto-water supply function , easier operation .
2. The inner water pipe is made from antiseptic material, clinical fluids, such as hydrogen peroxide, chlorhexidine and sodium Hypochlorite, etc, can be used perfectly under the mode of auto-water supply system so that the performance of perio and endo is improved dramatically.
3. The handpiece is detachable and can be autoclaved to the temperature of 135℃ and the pressure of 0.22MPa.
4. Automatic frequency tracking ensures that the machine always works on the best frequency and performs more steadily.
5. Controlled by PC, easy operation and more efficient for scaling. These featurs make SK-D1 become a new generation product is the world dental market.
Pay attention to its Three Highlight Features!
No.1 It uses voltage transformer rather than AC adapter to avoid the feeling of pain when scaling!
No.2 The main unit uses fireproof material.
No.3 The auto-water supply system adapts diaphragm pump, which will be more durable than peristaltic pump.
Technical specification:
1.Voltage Transformer (please leave a message about which type you need, 110v or 220v)
2.Main unit input:24V~ 1.3A
3.Output primary tip vibration excursion:≤100m
4.Output half-excursion force:<2N
5.Output tip vibration frequency:28kHz±35Hz
6.Output power:3W to 20W
7.Main unit fuse:T1.6AL 250V
8.Adapter fuse:T0.5AL 250V
9.Weight of main unit:1.17g
10.Weight of adapter:1.2kg
11.Operating mode:Continuous operation
12.Type of protection against electric shock:Class II equipment
13.Degree of protection against electric shock:Type BF applied part
14.Degree of protection against harmful ingress of water:Ordinary equipment
15.Protection degree against water(used on the foot switch):IPX1
16.Applied part of the equipment:handpiece and tip
17.Degree of safety of application in the presence of a Flammable Anaesthetic Mixture with air or with Oxygen or Nitrous Oxide: Equipment not suitable for being used in the presence of a flammable anaesthetic mixture with air or with oxygen or nitrous oxide.
Packing list
1. Main unit
2. Detachable handpiece
3. Adapter of power supply
4. Foot Switch
5. Scaling tip*5
6. Torque wrench
7. 2 * Waterproof “O” ring
8. Packing list
9. Instruction manual
10. Warranty card
11. Reservoir (350 ml )
12. Reservoir (500 ml )
The ultrasonic scaler is one kind of high efficiency scaler. It’s controlled by the microcomputer,
has supersonic energy transduce by the ultrasonic transducer, use to scaling.
Attention please!
Every main unit and the handpiece have one unique serial number and warranty card,
when you encounter the problem, you can contact us easily.
B. E2+
Features:
1. Automatic frequency tracking ensures that the machine always works on the best frequency and more steadily.
2. The handpiece is detachable and autoclaved under the high temperature of 135℃ and the pressure of 0.22Mpa.
3. The cable is made from silica gel tube, soft and durable.
4. The scaling tips attend. It is compatible with EMS tips
5. To eliminate the dental calculus, bacterial plaque, and tea scales on the teeth quickly without hurting the gum and the enamel.
Scope of application:
Ultrasonic scaler is used for the dental calculus elimation and root canal treatment.
Technical data:
Power supply input: 100-240V 50/60Hz 1.2A(Max)
Main unit power supply: 30VDC 1.5A
Output primary tip vibration excursion: ≤100um
Output tip vibration frequency: 24 KHz-33 KHz
Output half-excursion force: ≥2N
Output power: 75W(Max)
Main unit fuse: 2.0A/250V
Input water pressure: 0.1bar-5bar (0.01Mpa-0.5MPa)
Operating mode: continuous operation
Packing list:
Main unit*1
Detachable handpiece*1
Transformer*1
Foot switch*1
Tip*5(G1X2 G2 G4 P1)
Water pipe*1
Torque wrench*1
Handle decoration circle*1
Water proof o ring*2
Three way connector*1
Operation instruction*1
C. E3+/P3+
Seasky Dental 3-1 Ultrasonic Piezo Scaler fit DTE Satelec Tips Handpiece New P3
General Introduction:
Professional for dentists, personal & your lovely pets.
Compatible with Satelec DTE/EMS SKYSEA scaler handpieces and tips.
Excellent SKYSEA P3 ultrasonic scaler composed of electroniciruit, waterway and ultrasonic transducer is powerful for tooth cleaning.
Small, light indispensable device has easy operation for tooth disease prevention and treatment especially for the dental calculus
elimation and root cannal treatment. 100%& CE high quality and plenty of handpieces, tips and other parts for the replacement save
your cost. 100-240v adapter suit for all users. Best price with worldwide shipping.
Features:
PC control
Scaling, Perio, Endo.
Automatic frequency tracking
Detachable handpiece autoclavable
Attached scaler tips hold their own useful functions.
The adjustment range of the amplitude is much wider.
The cable is made from silica gel tube, soft and durable.
The new water control switch makes the adjustment of the water more convenient.
The handpiece is casted from Titanium alloy to ensure sound mechanical function and durability.
Assembled with excellent piezo-ceramic, the handpiece has high and long lasting power and generates little heat.
Eliminating the dental calculus, bacterial plaque and tea scales on the teeth quickly without hurting the gum or the enamel.
Technology Parameter:
Output power: 3W-75W
Main unit weight: 680g
Input Power: 100-240V 50/60Hz
Input water pressure: 0.01Mpa-0.5MPa
Operating mode: continuous operation
Output tip vibration frequency: 24-32 KHz
output primary tip vibration excursion: ≤100um
Type of protection against electric shock: class Ⅱ
Degree of protection against electric shock: B type application part
Normal equipment (IPX0), the foot control switch is water proof equipment (IPX1).
Component Parts:
Ultrasonic Main Unit
Detachable Handpiece
Foot Pedal
Tips
Torque wrench
Three way connector
Water proof o ring
Handle decoration circle
Water Supply Pipe
100v-240v AC Adapter
Free Plug Adapter If necessary
Operation Manual in English
FDA Statement
The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies.
If so, you can bid on this item only if you are an authorized purchaser.
If the item is subject to FDA regulation, I will verify your status as an authorized purchaser of this item before shipping of the item.
Feedback
IMPORTANT INFORMATION ON OUR POLICY AND FEEDBACK
- Please leave me FIVE STAR POSITIVE feedback if you are satisfied with our items.
- We try to be fair and accurate with all of our product listings and descriptions. Please read each auction, bid, and sale carefully.
- We will appreciate it if you please email us before leaving negative feedback. If there is a problem, we can work together to resolve it.
We strive to always be extremely fair and always try to work with reasonable customers. - Negative feedback doesn't go away and should only be left as a last resort! We strive for positive feedback, harmonious relations and even friendships.
We will always make every attempt possible to resolve issues if we made a mistake.(It happens). Please do not assume a mistake is intentional.
Let us know if our service could be better!!
Shipping
- International Shipping to worldwide.
- Handling within 24 business hours.
- Tracking info of your parcel is available.
- Returns could be accepted within 60 days after receipt of the item.
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
- It usually takes 15-45 business days to arrive by economy international shipping and 7-12 business days by express. The following form is for your reference.
Payment
We accept PayPal payment ONLY, it is easy and safe. Payment should be sent within 7 (SEVEN) days of auction closing. All winning bidders whom won our item, please let me know your contact number after you made the full payment , we need this number to make sure you can receive your item in time, and also for emergency contact consideration.
Returns
- Returns could be accepted within 30 days after receipt of the item.
Terms of Sale:
Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received. Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable. If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and / or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned.
Contact us
We will reply all messages within 24 business hours and we are able to give you a quick response during the duty time. If we are off duty, please kindly be patient and give us a little more time, not just leave the neutral or negative feedback without communication. Every problem will be solved ASAP if you contact us!
Our working time
Monday To Friday:
9:00 am --- 12:00am
1:30pm ---6:00pm
(Please Refer to Beijing Time.)
Copyright©Dreamland Dental Store,All rights reserved.
510(K) Number: K163414
Regulation Number: 872.4850
Product Code: ELC
City,State:BEIJING,China
Telephone number:0371-63836888
| Brand: | SKYSEA |
|---|---|
| Isin: | I2I2RWKIVINF |
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Description
Physical Space: 22 L
Sterilizing temperature: 121℃,134℃
Display: LCD display
Chamber inner dimensions(Diameter × Depth): φ25*D45cm(9.84"*17.72")
Net Weight/Gross Weight: 51.6kg/63.5kg
Product size: 62.5*47.5*44.2cm(24.61"*18.70"*17.40")
Package size: 73*58.5*54cm(28.74"*20.87"*23.03")
Specification:
Feature | 22L, European class B |
Smart touch keys | |
LED display panel | |
Double door locking-system | |
Water quality sensor | |
Built-in USB function | |
Instrument containers | 5 layers with 3 trays |
Water supply system | 3.5L fresh water and 2.5L liter waste water reservoirs |
Dry procedure | The residual humidity < 0.2% |
DESCRIPTION:
1. Using wide-angle LED color screen with soft light
2. Italian water pump and solenoid valve with more stable performance and longer service life
3. Large size condenser with dual fans perfectly meet the requirements of electrical safety
4. Safety first,double door locking-system
5. One-ckick program upgrade
6. One-click cpmponents fault self-test fuction
7. Program running curve dot matrix trend,clearly view the sterilization process in real time
8. Humanized appointment fuction making use more efficient and easier
9. 99% saturated steam makes sterilization more thorough
10. All-inclusive heating loop makes sterilized instruments drier
Ultrasonic scaler SK-D1/E1 is used for the dental calculus elimination and root canal treatment.
The new product SK-D1/E1 ultrasonic scaler has scaling , perio , endo and auto-water supply functions with the following features:
1,With auto-water supply function , easier operation .
2. The inner water pipe is made from antiseptic material, clinical fluids, such as hydrogen peroxide, chlorhexidine and sodium Hypochlorite, etc, can be used perfectly under the mode of auto-water supply system so that the performance of perio and endo is improved dramatically.
3. The handpiece is detachable and can be autoclaved to the temperature of 135℃ and the pressure of 0.22MPa.
4. Automatic frequency tracking ensures that the machine always works on the best frequency and performs more steadily.
5. Controlled by PC, easy operation and more efficient for scaling. These featurs make SK-D1 become a new generation product is the world dental market.
Pay attention to its Three Highlight Features!
No.1 It uses voltage transformer rather than AC adapter to avoid the feeling of pain when scaling!
No.2 The main unit uses fireproof material.
No.3 The auto-water supply system adapts diaphragm pump, which will be more durable than peristaltic pump.
Technical specification:
1.Voltage Transformer (please leave a message about which type you need, 110v or 220v)
2.Main unit input:24V~ 1.3A
3.Output primary tip vibration excursion:≤100m
4.Output half-excursion force:<2N
5.Output tip vibration frequency:28kHz±35Hz
6.Output power:3W to 20W
7.Main unit fuse:T1.6AL 250V
8.Adapter fuse:T0.5AL 250V
9.Weight of main unit:1.17g
10.Weight of adapter:1.2kg
11.Operating mode:Continuous operation
12.Type of protection against electric shock:Class II equipment
13.Degree of protection against electric shock:Type BF applied part
14.Degree of protection against harmful ingress of water:Ordinary equipment
15.Protection degree against water(used on the foot switch):IPX1
16.Applied part of the equipment:handpiece and tip
17.Degree of safety of application in the presence of a Flammable Anaesthetic Mixture with air or with Oxygen or Nitrous Oxide: Equipment not suitable for being used in the presence of a flammable anaesthetic mixture with air or with oxygen or nitrous oxide.
Packing list
1. Main unit
2. Detachable handpiece
3. Adapter of power supply
4. Foot Switch
5. Scaling tip*5
6. Torque wrench
7. 2 * Waterproof “O” ring
8. Packing list
9. Instruction manual
10. Warranty card
11. Reservoir (350 ml )
12. Reservoir (500 ml )
The ultrasonic scaler is one kind of high efficiency scaler. It’s controlled by the microcomputer,
has supersonic energy transduce by the ultrasonic transducer, use to scaling.
Attention please!
Every main unit and the handpiece have one unique serial number and warranty card,
when you encounter the problem, you can contact us easily.
B. E2+
Features:
1. Automatic frequency tracking ensures that the machine always works on the best frequency and more steadily.
2. The handpiece is detachable and autoclaved under the high temperature of 135℃ and the pressure of 0.22Mpa.
3. The cable is made from silica gel tube, soft and durable.
4. The scaling tips attend. It is compatible with EMS tips
5. To eliminate the dental calculus, bacterial plaque, and tea scales on the teeth quickly without hurting the gum and the enamel.
Scope of application:
Ultrasonic scaler is used for the dental calculus elimation and root canal treatment.
Technical data:
Power supply input: 100-240V 50/60Hz 1.2A(Max)
Main unit power supply: 30VDC 1.5A
Output primary tip vibration excursion: ≤100um
Output tip vibration frequency: 24 KHz-33 KHz
Output half-excursion force: ≥2N
Output power: 75W(Max)
Main unit fuse: 2.0A/250V
Input water pressure: 0.1bar-5bar (0.01Mpa-0.5MPa)
Operating mode: continuous operation
Packing list:
Main unit*1
Detachable handpiece*1
Transformer*1
Foot switch*1
Tip*5(G1X2 G2 G4 P1)
Water pipe*1
Torque wrench*1
Handle decoration circle*1
Water proof o ring*2
Three way connector*1
Operation instruction*1
C. E3+/P3+
Seasky Dental 3-1 Ultrasonic Piezo Scaler fit DTE Satelec Tips Handpiece New P3
General Introduction:
Professional for dentists, personal & your lovely pets.
Compatible with Satelec DTE/EMS SKYSEA scaler handpieces and tips.
Excellent SKYSEA P3 ultrasonic scaler composed of electroniciruit, waterway and ultrasonic transducer is powerful for tooth cleaning.
Small, light indispensable device has easy operation for tooth disease prevention and treatment especially for the dental calculus
elimation and root cannal treatment. 100%& CE high quality and plenty of handpieces, tips and other parts for the replacement save
your cost. 100-240v adapter suit for all users. Best price with worldwide shipping.
Features:
PC control
Scaling, Perio, Endo.
Automatic frequency tracking
Detachable handpiece autoclavable
Attached scaler tips hold their own useful functions.
The adjustment range of the amplitude is much wider.
The cable is made from silica gel tube, soft and durable.
The new water control switch makes the adjustment of the water more convenient.
The handpiece is casted from Titanium alloy to ensure sound mechanical function and durability.
Assembled with excellent piezo-ceramic, the handpiece has high and long lasting power and generates little heat.
Eliminating the dental calculus, bacterial plaque and tea scales on the teeth quickly without hurting the gum or the enamel.
Technology Parameter:
Output power: 3W-75W
Main unit weight: 680g
Input Power: 100-240V 50/60Hz
Input water pressure: 0.01Mpa-0.5MPa
Operating mode: continuous operation
Output tip vibration frequency: 24-32 KHz
output primary tip vibration excursion: ≤100um
Type of protection against electric shock: class Ⅱ
Degree of protection against electric shock: B type application part
Normal equipment (IPX0), the foot control switch is water proof equipment (IPX1).
Component Parts:
Ultrasonic Main Unit
Detachable Handpiece
Foot Pedal
Tips
Torque wrench
Three way connector
Water proof o ring
Handle decoration circle
Water Supply Pipe
100v-240v AC Adapter
Free Plug Adapter If necessary
Operation Manual in English
FDA Statement
The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies.
If so, you can bid on this item only if you are an authorized purchaser.
If the item is subject to FDA regulation, I will verify your status as an authorized purchaser of this item before shipping of the item.
Feedback
IMPORTANT INFORMATION ON OUR POLICY AND FEEDBACK
- Please leave me FIVE STAR POSITIVE feedback if you are satisfied with our items.
- We try to be fair and accurate with all of our product listings and descriptions. Please read each auction, bid, and sale carefully.
- We will appreciate it if you please email us before leaving negative feedback. If there is a problem, we can work together to resolve it.
We strive to always be extremely fair and always try to work with reasonable customers. - Negative feedback doesn't go away and should only be left as a last resort! We strive for positive feedback, harmonious relations and even friendships.
We will always make every attempt possible to resolve issues if we made a mistake.(It happens). Please do not assume a mistake is intentional.
Let us know if our service could be better!!
Shipping
- International Shipping to worldwide.
- Handling within 24 business hours.
- Tracking info of your parcel is available.
- Returns could be accepted within 60 days after receipt of the item.
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
- It usually takes 15-45 business days to arrive by economy international shipping and 7-12 business days by express. The following form is for your reference.
Payment
We accept PayPal payment ONLY, it is easy and safe. Payment should be sent within 7 (SEVEN) days of auction closing. All winning bidders whom won our item, please let me know your contact number after you made the full payment , we need this number to make sure you can receive your item in time, and also for emergency contact consideration.

Returns
- Returns could be accepted within 30 days after receipt of the item.
Terms of Sale:
Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received. Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable. If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and / or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned.
Contact us
We will reply all messages within 24 business hours and we are able to give you a quick response during the duty time. If we are off duty, please kindly be patient and give us a little more time, not just leave the neutral or negative feedback without communication. Every problem will be solved ASAP if you contact us!
Our working time
Monday To Friday:
9:00 am --- 12:00am
1:30pm ---6:00pm
(Please Refer to Beijing Time.)
Copyright©Dreamland Dental Store,All rights reserved.
510(K) Number: K163414
Regulation Number: 872.4850
Product Code: ELC
City,State:BEIJING,China
Telephone number:0371-63836888
- Regulation Number: 872.4850
- Sterilizer Type: Autoclave (Steam Sterilizer)
- Reservoir: 350ml & 450ml, 2 water bottles
- Operating mode: Continuous operation
- MPN: Does Not Apply
- For: EMS SKYSEA
- Located in: Gresham, Oregon, United States
- Voltage: 110v or 220v
- Approve: CE&FDA
- Shipping: USA STOCK 2-5DAYS delivery
- Country/Region of Manufacture: China
- water system: auto water supply
- Output tip vibration frequency: 28kHz ± 35Hz
- Featured Refinements: Dental Ultrasonic Piezo Scaler
- Advantage: Durable, 100% CE High Quality
- Output power: 3W to 20W
- Feature type: Detachable
- Model: FDA SK-E1
- Scaling tip: 5*Scaling Tips G1 G2 G3 G4 P1
- Ultrasonic Scaler Type: Piezoelectric
- Output primary tip vibration excursion: ≤100m
- FDA: K140233
- compatible with: EMS SKYSEA
- FIT FOR: EMS SKYSEA
- Voltage Transformer: 110v or 220v
- 510(K) Number: K163414
- Usage: Teeth Cleaning
- function: scaling, perio, endo
- Intended Use/Discipline: Dental Laboratory, Dentistry, Endodontics
- Product Code: ELC
- COMPATIBLE: EMS SKYSEA
- frequency: 28kHz ± 35Hz
- Brand: SKYSEA
- Autoclavable: under the high temperature of 135℃ and pressure of 0.22Mpa
- Warranty: 1 year,30DAYS Return
- Shipping time: Tracking no. provided in 24H, 24H Handle
- Main unit input: 24V~ 1.3A
- handpiece: 1*Detachable handpiece
- relative humidity: ≤80%
- Fit: EMS SKYSEA
- Type: dental scaler/handpiece/tips
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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