Skyjacker 94-01 Dodge Ram 1500 2WD 1-2.5" Lift Front Skyjacker Hydro Shocks
Skyjacker 94-01 Dodge Ram 1500 2WD 1-2.5" Lift Front Skyjacker Hydro Shocks
Skyjacker 94-01 Dodge Ram 1500 2WD 1-2.5" Lift Front Skyjacker Hydro Shocks
2 Front Skyjacker Shocks with your purchase! Best for performance, leveling, touring & 4x4 offroad for trucks, SUVs, Jeeps and other vehicles!Verified fit Dodge Ram 1500 2WD 94-01 ( 1994 1995 1996 1997 1998 1999 2000 2001 )Front Lift: 1-2.5"Extended Length: 16.14, Collapsed Length (IN): 10.15, Upper Mounting Style: Stem, Lower Mounting Style: Loop, Limited Lifetime Warranty, Best Customer SupportFAST SHIPPING: We ship from various warehouses throughout the USA
94-01 Dodge Ram 1500 2WD 1-2.5" Lift Front Skyjacker Hydro Shocks
Fast Shipping! 30 Day Free Returns! Authorized dealer!
Include
Listing is for 2 shocks. You will receive 2 shocks with your purchase!
Vehicle Fitment
Verified fit Dodge Ram 1500 2WD 94-01 ( 1994 1995 1996 1997 1998 1999 2000 2001 )
Notes
- Part # on the box may not match number on the shock body
- Shocks must be mounted with boot up. **Hydraulic shocks do not automatically expand when compressed. Before installation shocks need to be pumped several times. If this procedure is not performed prior to installation, noisy operation and loss of performance can occur for a short time. The shock however, will begin working normally after several strokes or as the vehicle begins driving.
Specifics Description About Us Warranty Returns Cancellations Payment Shipping
Important Details
- 2 Front Skyjacker Shocks with your purchase! Best for performance, leveling, touring & 4x4 offroad for trucks, SUVs, Jeeps and other vehicles!
- Verified fit Dodge Ram 1500 2WD 94-01 ( 1994 1995 1996 1997 1998 1999 2000 2001 )
- Front Lift: 1-2.5"
- Extended Length: 16.14, Collapsed Length (IN): 10.15, Upper Mounting Style: Stem, Lower Mounting Style: Loop, Limited Lifetime Warranty, Best Customer Support
- FAST SHIPPING: We ship from various warehouses throughout the USA
| Condition | New |
| Brand | Skyjacker |
| Type | Hydraulic |
| Internal Design | Twin Tube |
| Adjustable | No |
| Extended Length (IN) | 16.14 Inch |
| Compressed Length (IN) | 10.15 Inch |
| Upper Mounting Style | Stud |
| Lower Mounting Style | Eyelet |
| Valving Type | Multi-Stage Velocity Sensitive Valving |
| Rod Finish | Chrome Plated |
| Body Color | White |
| With Reservoir | No |
| Includes Dust Shield | No |
| Includes Boot | Yes |
| Rod Material | Steel |
| Includes Hardware | No |
Shock Absorber; Hydro 7000; Hydraulic; Limited Lifetime Warranty; Non-Adjustable; Includes Dust Boot
HYDRO H7000 series shocks are recommended for multiple shock applications and mild to moderate off-road use. Skyjacker® hydro shocks: Skyjacker® suspensions offers you a high quality shock absorber with true velocity sensitive valving. Shock absorbers, or spring dampers as it is called everywhere else except in the U.S, control the rate at which suspension springs compress and rebound. As the shock is pushed together, this is called bump or compression. As the shock expands, this is called rebound or extension. Absorbing the shock of bumps and suspension loading is actually performed by the springs in the suspension. The shock`s real job is controlling the energy stored in the springs. The performance specific internal components of Skyjacker`s shocks respond to the on- and off-road conditions instantly. Whether you are going over rough or smooth terrain at slow or fast speeds, the true velocity sensitive valving produces a stable, controlled level of resistance for better handling, improved stability, and maximum comfort. The technological innovations of these durable, long lasting shocks from Skyjacker® deliver a noticeable advantage over the original equipment and other shock dampeners. Skyjacker`s shock absorbers deliver a safe, comfortable ride with improved handling and stability. They keep the tires in contact with the terrain and put you in control of the road ahead
Features:Hydraulic Action. Leak Proof Seal Prevents Hydraulic Fluid From Passing Around Piston Head For A Consistent And Reliable Ride Multi Stage Velocity Sensitive Valving Twin Tube Construction. DOM Tubing Reduces Internal Wear For Longer Product Life Bonded Iron Piston For Durability And Longer Shock Life Chromed Piston Rod Features Micro Polished Shaft For Improved Product Life And Performance Orifice Disk For Axle Control In Any Condition Red Polyurethane Bushings Limited Lifetime Warranty
HYDRO H7000 series shocks are recommended for multiple shock applications and mild to moderate off-road use. Skyjacker® hydro shocks: Skyjacker® suspensions offers you a high quality shock absorber with true velocity sensitive valving. Shock absorbers, or spring dampers as it is called everywhere else except in the U.S, control the rate at which suspension springs compress and rebound. As the shock is pushed together, this is called bump or compression. As the shock expands, this is called rebound or extension. Absorbing the shock of bumps and suspension loading is actually performed by the springs in the suspension. The shock`s real job is controlling the energy stored in the springs. The performance specific internal components of Skyjacker`s shocks respond to the on- and off-road conditions instantly. Whether you are going over rough or smooth terrain at slow or fast speeds, the true velocity sensitive valving produces a stable, controlled level of resistance for better handling, improved stability, and maximum comfort. The technological innovations of these durable, long lasting shocks from Skyjacker® deliver a noticeable advantage over the original equipment and other shock dampeners. Skyjacker`s shock absorbers deliver a safe, comfortable ride with improved handling and stability. They keep the tires in contact with the terrain and put you in control of the road ahead
Features:
We are an online based store that sells automotive parts and accessories of various manufacturers at affordable prices and fast shipping.
Parts are sourced & shipped from several stocking warehouses across US & Canada.
Most orders are processed & shipped within 48 business hours.
Our specialization is a delivering the best products & service in the fast manner possible!
After the purchase you will receive a confirmation email and when your product ships you will get an email notification and a tracking number.
Although we try to keep an updated catalog, some items could be on the back order and you would be notified by email if that is the case. Please check your spam folder if you don’t see an email from us.
If you have a question about a certain product, order that you placed, stock or fitment you can contact us and we will try to get an answer for you as soon as possible.
Our customer support is always ready to help you! Thousands of positive feedbacks guaranty our quality.
Parts are sourced & shipped from several stocking warehouses across US & Canada.
Most orders are processed & shipped within 48 business hours.
Our specialization is a delivering the best products & service in the fast manner possible!
After the purchase you will receive a confirmation email and when your product ships you will get an email notification and a tracking number.
Although we try to keep an updated catalog, some items could be on the back order and you would be notified by email if that is the case. Please check your spam folder if you don’t see an email from us.
If you have a question about a certain product, order that you placed, stock or fitment you can contact us and we will try to get an answer for you as soon as possible.
Our customer support is always ready to help you! Thousands of positive feedbacks guaranty our quality.
We provide manufacturer's warranty on all products that we sell.
In order to qualify for warranty you need to provide us with detailed pictures of the issue and a description of what is happening.
We then send this information to manufacturer for their decision either to grant or reject the warranty.
If warranty is granted we need the item to be sent back with return instructions provided. Once delivered and inspected we then send out a replacement.
Shipping is paid by the BUYER both ways to and from manufacturer for all warranty issues.
If you need a replacement before sending out a defective item (ex: replacing a shock absorber) we will take a refundable deposit for an item and ship the replacement and issue a refund once you send us back the defective item and manufacturer approves the warranty.
In order to qualify for warranty you need to provide us with detailed pictures of the issue and a description of what is happening.
We then send this information to manufacturer for their decision either to grant or reject the warranty.
If warranty is granted we need the item to be sent back with return instructions provided. Once delivered and inspected we then send out a replacement.
Shipping is paid by the BUYER both ways to and from manufacturer for all warranty issues.
If you need a replacement before sending out a defective item (ex: replacing a shock absorber) we will take a refundable deposit for an item and ship the replacement and issue a refund once you send us back the defective item and manufacturer approves the warranty.
•You can return a product for up to 30 days from the date you purchased it.
•We accept returns for any reason.
•We want you to be 100% satisfied with your purchase.
•We have a proven track record of accurate descriptions and a timely shipping.
In case of our fault we provide a free replacement or a full refund with prepaid return shipping. Item must be shipped back and in transit before we ship a replacement item to you.
Items must be returned within the stated time frame in the same condition as we sent them. Any product you return must be in new, unused, resalable condition and in the original packaging.
Please ensure that the item you're returning is repackaged with all the hardware, ties, bushings, additional items and documentation that were included when you received it.
Pay attention, the actual shipping cost will be deducted from the refund if you are returning opened item, or if it has signs of use, damaged or incomplete item unless it’s our mistake (when the item does not correspond to description).
•We accept returns for any reason.
•We want you to be 100% satisfied with your purchase.
•We have a proven track record of accurate descriptions and a timely shipping.
In case of our fault we provide a free replacement or a full refund with prepaid return shipping. Item must be shipped back and in transit before we ship a replacement item to you.
Items must be returned within the stated time frame in the same condition as we sent them. Any product you return must be in new, unused, resalable condition and in the original packaging.
Please ensure that the item you're returning is repackaged with all the hardware, ties, bushings, additional items and documentation that were included when you received it.
Pay attention, the actual shipping cost will be deducted from the refund if you are returning opened item, or if it has signs of use, damaged or incomplete item unless it’s our mistake (when the item does not correspond to description).
A buyer can request a cancellation up to an hour after the transaction, as long as the seller has not shipped the item.
Orders that are canceled after they are processed and packaged for shipment will be charged a rerouting fee.
For packages that are refused at the time of delivery all return shipping fees will be deducted from the return credit.
Orders that are canceled after they are processed and packaged for shipment will be charged a rerouting fee.
For packages that are refused at the time of delivery all return shipping fees will be deducted from the return credit.
We accept PayPal payments.
We try our best to ship orders within 24 hours. We have several stocking warehouses across USA & Canada and ship products from the closest stocking warehouse to you.
You may even pick up from a stocking warehouse if that warehouse permits us to do so. We ship most of our orders with FedEx, but may still UPS for some orders.
We do take international orders and ship them from a separate warehouse which might take additional days to ship. For all international orders we use USPS: Express Mail Service.
Attention!
By purchasing this item you verify that you have read and agree to all of out terms and conditions of sale.
- Fastest delivery we’ve seen was on the next day
- Most in stock parts ship the same day that the order is placed if before 2PM MST*
- Average transit days within USA: 2-5 business days*
You may even pick up from a stocking warehouse if that warehouse permits us to do so. We ship most of our orders with FedEx, but may still UPS for some orders.
We do take international orders and ship them from a separate warehouse which might take additional days to ship. For all international orders we use USPS: Express Mail Service.
Attention!
- Some or all packages we ship may require a signature at the time of delivery. FedEx will make 3 attempts to deliver your package. If on the 3rd attempt no one is available to sign for the package, it will be returned to us. You will be responsible for all return shipping to us and any charges to re-ship the package back to you
- Shipments to apo or fpo addresses will have to be coordinated beforehand in order to calculate total shipping
By purchasing this item you verify that you have read and agree to all of out terms and conditions of sale.
| Brand: | Skyjacker |
|---|---|
| Isin: | ITL5BRQUDV9X |
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Backordered
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2 Front Skyjacker Shocks with your purchase! Best for performance, leveling, touring & 4x4 offroad for trucks, SUVs, Jeeps and other vehicles!Verified fit Dodge Ram 1500 2WD 94-01 ( 1994 1995 1996 1997 1998 1999 2000 2001 )Front Lift: 1-2.5"Extended Length: 16.14, Collapsed Length (IN): 10.15, Upper Mounting Style: Stem, Lower Mounting Style: Loop, Limited Lifetime Warranty, Best Customer SupportFAST SHIPPING: We ship from various warehouses throughout the USA
94-01 Dodge Ram 1500 2WD 1-2.5" Lift Front Skyjacker Hydro Shocks
Fast Shipping! 30 Day Free Returns! Authorized dealer!
Include
Listing is for 2 shocks. You will receive 2 shocks with your purchase!
Vehicle Fitment
Verified fit Dodge Ram 1500 2WD 94-01 ( 1994 1995 1996 1997 1998 1999 2000 2001 )
Notes
- Part # on the box may not match number on the shock body
- Shocks must be mounted with boot up. **Hydraulic shocks do not automatically expand when compressed. Before installation shocks need to be pumped several times. If this procedure is not performed prior to installation, noisy operation and loss of performance can occur for a short time. The shock however, will begin working normally after several strokes or as the vehicle begins driving.
Specifics Description About Us Warranty Returns Cancellations Payment Shipping
Important Details
- 2 Front Skyjacker Shocks with your purchase! Best for performance, leveling, touring & 4x4 offroad for trucks, SUVs, Jeeps and other vehicles!
- Verified fit Dodge Ram 1500 2WD 94-01 ( 1994 1995 1996 1997 1998 1999 2000 2001 )
- Front Lift: 1-2.5"
- Extended Length: 16.14, Collapsed Length (IN): 10.15, Upper Mounting Style: Stem, Lower Mounting Style: Loop, Limited Lifetime Warranty, Best Customer Support
- FAST SHIPPING: We ship from various warehouses throughout the USA
| Condition | New |
| Brand | Skyjacker |
| Type | Hydraulic |
| Internal Design | Twin Tube |
| Adjustable | No |
| Extended Length (IN) | 16.14 Inch |
| Compressed Length (IN) | 10.15 Inch |
| Upper Mounting Style | Stud |
| Lower Mounting Style | Eyelet |
| Valving Type | Multi-Stage Velocity Sensitive Valving |
| Rod Finish | Chrome Plated |
| Body Color | White |
| With Reservoir | No |
| Includes Dust Shield | No |
| Includes Boot | Yes |
| Rod Material | Steel |
| Includes Hardware | No |
Shock Absorber; Hydro 7000; Hydraulic; Limited Lifetime Warranty; Non-Adjustable; Includes Dust Boot
HYDRO H7000 series shocks are recommended for multiple shock applications and mild to moderate off-road use. Skyjacker® hydro shocks: Skyjacker® suspensions offers you a high quality shock absorber with true velocity sensitive valving. Shock absorbers, or spring dampers as it is called everywhere else except in the U.S, control the rate at which suspension springs compress and rebound. As the shock is pushed together, this is called bump or compression. As the shock expands, this is called rebound or extension. Absorbing the shock of bumps and suspension loading is actually performed by the springs in the suspension. The shock`s real job is controlling the energy stored in the springs. The performance specific internal components of Skyjacker`s shocks respond to the on- and off-road conditions instantly. Whether you are going over rough or smooth terrain at slow or fast speeds, the true velocity sensitive valving produces a stable, controlled level of resistance for better handling, improved stability, and maximum comfort. The technological innovations of these durable, long lasting shocks from Skyjacker® deliver a noticeable advantage over the original equipment and other shock dampeners. Skyjacker`s shock absorbers deliver a safe, comfortable ride with improved handling and stability. They keep the tires in contact with the terrain and put you in control of the road ahead
Features:Hydraulic Action. Leak Proof Seal Prevents Hydraulic Fluid From Passing Around Piston Head For A Consistent And Reliable Ride Multi Stage Velocity Sensitive Valving Twin Tube Construction. DOM Tubing Reduces Internal Wear For Longer Product Life Bonded Iron Piston For Durability And Longer Shock Life Chromed Piston Rod Features Micro Polished Shaft For Improved Product Life And Performance Orifice Disk For Axle Control In Any Condition Red Polyurethane Bushings Limited Lifetime Warranty
HYDRO H7000 series shocks are recommended for multiple shock applications and mild to moderate off-road use. Skyjacker® hydro shocks: Skyjacker® suspensions offers you a high quality shock absorber with true velocity sensitive valving. Shock absorbers, or spring dampers as it is called everywhere else except in the U.S, control the rate at which suspension springs compress and rebound. As the shock is pushed together, this is called bump or compression. As the shock expands, this is called rebound or extension. Absorbing the shock of bumps and suspension loading is actually performed by the springs in the suspension. The shock`s real job is controlling the energy stored in the springs. The performance specific internal components of Skyjacker`s shocks respond to the on- and off-road conditions instantly. Whether you are going over rough or smooth terrain at slow or fast speeds, the true velocity sensitive valving produces a stable, controlled level of resistance for better handling, improved stability, and maximum comfort. The technological innovations of these durable, long lasting shocks from Skyjacker® deliver a noticeable advantage over the original equipment and other shock dampeners. Skyjacker`s shock absorbers deliver a safe, comfortable ride with improved handling and stability. They keep the tires in contact with the terrain and put you in control of the road ahead
Features:
We are an online based store that sells automotive parts and accessories of various manufacturers at affordable prices and fast shipping.
Parts are sourced & shipped from several stocking warehouses across US & Canada.
Most orders are processed & shipped within 48 business hours.
Our specialization is a delivering the best products & service in the fast manner possible!
After the purchase you will receive a confirmation email and when your product ships you will get an email notification and a tracking number.
Although we try to keep an updated catalog, some items could be on the back order and you would be notified by email if that is the case. Please check your spam folder if you don’t see an email from us.
If you have a question about a certain product, order that you placed, stock or fitment you can contact us and we will try to get an answer for you as soon as possible.
Our customer support is always ready to help you! Thousands of positive feedbacks guaranty our quality.
Parts are sourced & shipped from several stocking warehouses across US & Canada.
Most orders are processed & shipped within 48 business hours.
Our specialization is a delivering the best products & service in the fast manner possible!
After the purchase you will receive a confirmation email and when your product ships you will get an email notification and a tracking number.
Although we try to keep an updated catalog, some items could be on the back order and you would be notified by email if that is the case. Please check your spam folder if you don’t see an email from us.
If you have a question about a certain product, order that you placed, stock or fitment you can contact us and we will try to get an answer for you as soon as possible.
Our customer support is always ready to help you! Thousands of positive feedbacks guaranty our quality.
We provide manufacturer's warranty on all products that we sell.
In order to qualify for warranty you need to provide us with detailed pictures of the issue and a description of what is happening.
We then send this information to manufacturer for their decision either to grant or reject the warranty.
If warranty is granted we need the item to be sent back with return instructions provided. Once delivered and inspected we then send out a replacement.
Shipping is paid by the BUYER both ways to and from manufacturer for all warranty issues.
If you need a replacement before sending out a defective item (ex: replacing a shock absorber) we will take a refundable deposit for an item and ship the replacement and issue a refund once you send us back the defective item and manufacturer approves the warranty.
In order to qualify for warranty you need to provide us with detailed pictures of the issue and a description of what is happening.
We then send this information to manufacturer for their decision either to grant or reject the warranty.
If warranty is granted we need the item to be sent back with return instructions provided. Once delivered and inspected we then send out a replacement.
Shipping is paid by the BUYER both ways to and from manufacturer for all warranty issues.
If you need a replacement before sending out a defective item (ex: replacing a shock absorber) we will take a refundable deposit for an item and ship the replacement and issue a refund once you send us back the defective item and manufacturer approves the warranty.
•You can return a product for up to 30 days from the date you purchased it.
•We accept returns for any reason.
•We want you to be 100% satisfied with your purchase.
•We have a proven track record of accurate descriptions and a timely shipping.
In case of our fault we provide a free replacement or a full refund with prepaid return shipping. Item must be shipped back and in transit before we ship a replacement item to you.
Items must be returned within the stated time frame in the same condition as we sent them. Any product you return must be in new, unused, resalable condition and in the original packaging.
Please ensure that the item you're returning is repackaged with all the hardware, ties, bushings, additional items and documentation that were included when you received it.
Pay attention, the actual shipping cost will be deducted from the refund if you are returning opened item, or if it has signs of use, damaged or incomplete item unless it’s our mistake (when the item does not correspond to description).
•We accept returns for any reason.
•We want you to be 100% satisfied with your purchase.
•We have a proven track record of accurate descriptions and a timely shipping.
In case of our fault we provide a free replacement or a full refund with prepaid return shipping. Item must be shipped back and in transit before we ship a replacement item to you.
Items must be returned within the stated time frame in the same condition as we sent them. Any product you return must be in new, unused, resalable condition and in the original packaging.
Please ensure that the item you're returning is repackaged with all the hardware, ties, bushings, additional items and documentation that were included when you received it.
Pay attention, the actual shipping cost will be deducted from the refund if you are returning opened item, or if it has signs of use, damaged or incomplete item unless it’s our mistake (when the item does not correspond to description).
A buyer can request a cancellation up to an hour after the transaction, as long as the seller has not shipped the item.
Orders that are canceled after they are processed and packaged for shipment will be charged a rerouting fee.
For packages that are refused at the time of delivery all return shipping fees will be deducted from the return credit.
Orders that are canceled after they are processed and packaged for shipment will be charged a rerouting fee.
For packages that are refused at the time of delivery all return shipping fees will be deducted from the return credit.
We accept PayPal payments.
We try our best to ship orders within 24 hours. We have several stocking warehouses across USA & Canada and ship products from the closest stocking warehouse to you.
You may even pick up from a stocking warehouse if that warehouse permits us to do so. We ship most of our orders with FedEx, but may still UPS for some orders.
We do take international orders and ship them from a separate warehouse which might take additional days to ship. For all international orders we use USPS: Express Mail Service.
Attention!
By purchasing this item you verify that you have read and agree to all of out terms and conditions of sale.
- Fastest delivery we’ve seen was on the next day
- Most in stock parts ship the same day that the order is placed if before 2PM MST*
- Average transit days within USA: 2-5 business days*
You may even pick up from a stocking warehouse if that warehouse permits us to do so. We ship most of our orders with FedEx, but may still UPS for some orders.
We do take international orders and ship them from a separate warehouse which might take additional days to ship. For all international orders we use USPS: Express Mail Service.
Attention!
- Some or all packages we ship may require a signature at the time of delivery. FedEx will make 3 attempts to deliver your package. If on the 3rd attempt no one is available to sign for the package, it will be returned to us. You will be responsible for all return shipping to us and any charges to re-ship the package back to you
- Shipments to apo or fpo addresses will have to be coordinated beforehand in order to calculate total shipping
By purchasing this item you verify that you have read and agree to all of out terms and conditions of sale.
- Manufacturer Part Number: l98829
- Series: Hydro
- Custom Bundle: Yes
- Placement on Vehicle: Left, Right, Front
- Upper Mounting Style: Stem
- Lower Mounting Style: Loop
- Kit Parts Included: Shocks
- Extended Length: 16.14
- Collapsed Length: 10.15
- Lift: 1-2.5"
- Drivetrain type: 2WD
- Type: Hydraulic
- Internal Design: Twin Tube
- Adjustable: No
- With Reservoir: No
- Includes Dust Shield: No
- Includes Boot: Yes
- Brand: Skyjacker
- Fitment Type: Performance/Custom
- Manufacturer Warranty: Limited Lifetime
- UPC: 743593839014
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
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