NEOM – Wellbeing Pod | Essential Oil Diffuser for Home | Aromatherapy Diffuser | Ceramic Cover, LED Light & Timer | Plug in Diffuser for Essential Oils | Home Fragrance
NEOM – Wellbeing Pod | Essential Oil Diffuser for Home | Aromatherapy Diffuser | Ceramic Cover, LED Light & Timer | Plug in Diffuser for Essential Oils | Home Fragrance
NEOM – Wellbeing Pod | Essential Oil Diffuser for Home | Aromatherapy Diffuser | Ceramic Cover, LED Light & Timer | Plug in Diffuser for Essential Oils | Home Fragrance
Product Overview
- OUR BESTSELLING WELLBEING POD - Whatever your wellbeing need, the NEOM Wellbeing Pod works at the touch of a button to diffuse our 100% natural Essential Oils Blends to help you with better sleep, less stress, more energy or a mood boost. Our sleek, signature white ceramic cover complements an upcycled light wood base, with features including a touch-sensitive display, guided breathing mode and a dimmable night light.
- ENHANCE YOUR SPACE WITH SCENT - Our essential oil diffuser transforms any space and can be used throughout your home. From your living room and hallway to your bedroom, kitchem, bathroom or home office. Our diffuser is best suited to scent 'medium' sized spaces in your home and delivers aromatherapy essential oils and wellbeing-promoting fragrances to every corner of your space, creating an inviting ambiance.
- ALL-DAY SCENTING - Enjoy uninterrupted, 100% natural fragrances throughout the day and night. The diffuser boasts a full tank lasting over 7 hours, ensuring a consistent and wellbeing-boosting aromatic experience. From morning till bedtime, revel in relaxing or uplifting scents that elevate your surroundings, based on your wellbeing needs. Personalize your home scenting and aromatherapy with NEOM Wellbeing Essential Oil Blends that all help with sleep, stress, energy or mood.
- GUIDED BREATHING MODE - Discover a new addition that brings an extra layer of serenity to your space. With the breathing mode feature, the ultrasonic diffuser's light gradually brightens for 7 seconds and then softly dims for 11 to help you create a moment of calm. Whether you want to relax, refocus or de-stress, this simplace practice will help you to do just that. Customise both the light and diffusion intensity to suit your mood or moment.
- ECO-FRIENDLY ELEGANCE - Our fragrance diffuser enhances your space and features an eco-chic base crafted from Hevea wood - an upcycled material from sustainable forests adding an element of elegance to your decor that's both stylish and environmentally-conscious. "
- HOW TO USE – Simply fill the tank with water, carefully not exceeding the maximum level, then add 5-10 drops of your chosen NEOM Wellbeing Essential Oil Blend. With the touch of a button, your Pod will instantly release a heatless, fine mist of scented vapour into the atmosphere to stimulate your senses and boost your wellbeing. Choose from a range of carefully curated settings to select your time, light and mode
- THE PERFECT LUXURY WELLBEING GIFT - Consider our scent diffuser when searching for the perfect gift for your loved ones. It's more than just a present; it's a gift of wellbeing. Whether it's Christmas, birthday, anniversary, or any special occasion, this diffuser adds an element of luxury to their daily life, with the ability to turn their living spaces into self-care sanctuaries too.
| Brand: | Neom |
|---|---|
| Color: | White |
| Manufacturer: | NEOM |
| Part Number: | LZ8JH69 |
| Material Type: | Ceramic |
| Isin: | I4YE3WXXQQ3C |
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Product Overview
- OUR BESTSELLING WELLBEING POD - Whatever your wellbeing need, the NEOM Wellbeing Pod works at the touch of a button to diffuse our 100% natural Essential Oils Blends to help you with better sleep, less stress, more energy or a mood boost. Our sleek, signature white ceramic cover complements an upcycled light wood base, with features including a touch-sensitive display, guided breathing mode and a dimmable night light.
- ENHANCE YOUR SPACE WITH SCENT - Our essential oil diffuser transforms any space and can be used throughout your home. From your living room and hallway to your bedroom, kitchem, bathroom or home office. Our diffuser is best suited to scent 'medium' sized spaces in your home and delivers aromatherapy essential oils and wellbeing-promoting fragrances to every corner of your space, creating an inviting ambiance.
- ALL-DAY SCENTING - Enjoy uninterrupted, 100% natural fragrances throughout the day and night. The diffuser boasts a full tank lasting over 7 hours, ensuring a consistent and wellbeing-boosting aromatic experience. From morning till bedtime, revel in relaxing or uplifting scents that elevate your surroundings, based on your wellbeing needs. Personalize your home scenting and aromatherapy with NEOM Wellbeing Essential Oil Blends that all help with sleep, stress, energy or mood.
- GUIDED BREATHING MODE - Discover a new addition that brings an extra layer of serenity to your space. With the breathing mode feature, the ultrasonic diffuser's light gradually brightens for 7 seconds and then softly dims for 11 to help you create a moment of calm. Whether you want to relax, refocus or de-stress, this simplace practice will help you to do just that. Customise both the light and diffusion intensity to suit your mood or moment.
- ECO-FRIENDLY ELEGANCE - Our fragrance diffuser enhances your space and features an eco-chic base crafted from Hevea wood - an upcycled material from sustainable forests adding an element of elegance to your decor that's both stylish and environmentally-conscious. "
- HOW TO USE – Simply fill the tank with water, carefully not exceeding the maximum level, then add 5-10 drops of your chosen NEOM Wellbeing Essential Oil Blend. With the touch of a button, your Pod will instantly release a heatless, fine mist of scented vapour into the atmosphere to stimulate your senses and boost your wellbeing. Choose from a range of carefully curated settings to select your time, light and mode
- THE PERFECT LUXURY WELLBEING GIFT - Consider our scent diffuser when searching for the perfect gift for your loved ones. It's more than just a present; it's a gift of wellbeing. Whether it's Christmas, birthday, anniversary, or any special occasion, this diffuser adds an element of luxury to their daily life, with the ability to turn their living spaces into self-care sanctuaries too.
| Brand: | Neom |
|---|---|
| Color: | White |
| Manufacturer: | NEOM |
| Part Number: | LZ8JH69 |
| Material Type: | Ceramic |
| Isin: | I4YE3WXXQQ3C |
The NEOM Wellbeing Pod, an iconic and upgraded essential oil diffuser for home, offers a simple touch-sensitive operation to address various wellbeing needs, such as better sleep, less stress, more energy or a mood boost using 100% natural Essential Oil Blends. The aromatherapy diffuser features a signature white ceramic cover that complements an upcycled light wood base, a touch-sensitive display, and a unique breathing mode for added tranquility. Designed for medium-sized spaces, this mains-operated aromatherapy diffuser transforms spaces like bedrooms, living rooms, and kitchens, infusing them with mood-boosting fragrances. A full tank lasting over 7 hours ensures uninterrupted scents throughout the day and night. Create a moment of calm with the guided breathing mode, and appreciate the eco-conscious elegance of its sustainably sourced Hevea wood base. Fill the tank with water, add 5-10 drops of your chosen NEOM Wellbeing Essential Oil Blend, and enjoy a heatless, fine mist of scented vapor. Consider this luxury scent diffuser as a wellbeing gift for special occasions that will not only scent their space but boost their wellbeing too.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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