Magneto Complete Skateboard | Maple Wood | ABEC 5 Bearings | Double Kick Concave Deck | Kids Skateboard Cruiser Skateboard | Skateboards for Beginners, Teens & Adults (Free Stickers Included)
Magneto Complete Skateboard | Maple Wood | ABEC 5 Bearings | Double Kick Concave Deck | Kids Skateboard Cruiser Skateboard | Skateboards for Beginners, Teens & Adults (Free Stickers Included)
Magneto Complete Skateboard | Maple Wood | ABEC 5 Bearings | Double Kick Concave Deck | Kids Skateboard Cruiser Skateboard | Skateboards for Beginners, Teens & Adults (Free Stickers Included)
- MADE BY SKATERS All of our boards are designed by skaters and inspired by our location in Southern California, the birthplace of skateboarding. Many of our design cues come from the local surf culture and natural materials, we let the simple aesthetics shine on their own. We also prioritize our customer service and want you to be completely stoked with your new board. All messages are replied to within 24 hours, and we’ll do our best to ensure satisfaction and maximum cruising on our boards.
- SUPER PORTABLE Designed to be fun to ride and easy to carry around, this is our go-to board for anyone who skates everywhere. The small size of the board makes it easy to carry and take on the go while still being a great board for cruising and riding everywhere! Length = 27.5" | Width = 7.75" | Wheelbase = 11"
- DOUBLE KICKTAILS Double kick tails add fun and versatility to the skateboard. Mannies, ollies, flip tricks, and general tick-tacking are all made possible because of these kick tails. Asymmetric front and back kick tails make for a cool directional surf-style design while maintaining the performance of a great skateboard.
- HIGH-QUALITY DECK Manufactured from premium 7-ply Hard-Maple, the deck is very strong and durable. The board has an 80-grit premium grip on top to grip your feet and show off the unique graphics.
- QUALITY COMPONENTS The SHR formula 52mm 95A urethane wheels, premium ABEC-5 bearings, 5” aluminum skate trucks, and 90A SHR urethane bushings mean your board is designed from the ground up for an ideal cruising experience.
| Brand: | Magneto |
|---|---|
| Color: | Ice Cream |
| Manufacturer: | Magneto |
| Part Number: | magneto-kids-skateboard-parent |
| Material Type: | Wood, Aluminum, Polyurethane |
| Product Dimensions: | 27.25 x 8.0 x 4.0 inches; 5.8 pounds |
| Isin: | IX4DB8XTAH5M |
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Featured in the Headlines!
Featured in the Headlines!
Featured in the Headlines!
Meet the Magneto Kids Boards
These skateboards are specifically designed for kids and teens looking for their first board. All boards come complete with no assembly required and are a perfect gift for any young, aspiring skater!
Meet the Magneto Kids Boards
These skateboards are specifically designed for kids and teens looking for their first board. All boards come complete with no assembly required and are a perfect gift for any young, aspiring skater!
These skateboards are specifically designed for kids and teens looking for their first board. All boards come complete with no assembly required and are a perfect gift for any young, aspiring skater!
Made by Skaters For Skaters
GOOD WOOD
With over 20 years of skateboard making experience, we know that a good skateboard starts with high quality maple wood.
PREMIUM GRIP
Traction is the key to learning how to control your board. We use premium 80-grit griptape that holds you tight and last long.
ROLL RIGHT
Start riding like a pro with aluminum trucks, SHR urethane wheels and long-lasting abec-5 bearings.
TWO SIZES
We offer two sizes for kids and teen riders. The 27.5" model is designed for younger kids aged 5-10, while the 31" models for older kids aged 11-18.
Made by Skaters For Skaters
GOOD WOOD
With over 20 years of skateboard making experience, we know that a good skateboard starts with high quality maple wood.
PREMIUM GRIP
Traction is the key to learning how to control your board. We use premium 80-grit griptape that holds you tight and last long.
ROLL RIGHT
Start riding like a pro with aluminum trucks, SHR urethane wheels and long-lasting abec-5 bearings.
TWO SIZES
We offer two sizes for kids and teen riders. The 27.5" model is designed for younger kids aged 5-10, while the 31" models for older kids aged 11-18.
Made by Skaters For Skaters
GOOD WOOD
With over 20 years of skateboard making experience, we know that a good skateboard starts with high quality maple wood.
PREMIUM GRIP
Traction is the key to learning how to control your board. We use premium 80-grit griptape that holds you tight and last long.
ROLL RIGHT
Start riding like a pro with aluminum trucks, SHR urethane wheels and long-lasting abec-5 bearings.
TWO SIZES
We offer two sizes for kids and teen riders. The 27.5" model is designed for younger kids aged 5-10, while the 31" models for older kids aged 11-18.
GOOD WOOD
With over 20 years of skateboard making experience, we know that a good skateboard starts with high quality maple wood.
GOOD WOOD
GOOD WOOD
With over 20 years of skateboard making experience, we know that a good skateboard starts with high quality maple wood.
With over 20 years of skateboard making experience, we know that a good skateboard starts with high quality maple wood.
PREMIUM GRIP
Traction is the key to learning how to control your board. We use premium 80-grit griptape that holds you tight and last long.
PREMIUM GRIP
PREMIUM GRIP
Traction is the key to learning how to control your board. We use premium 80-grit griptape that holds you tight and last long.
Traction is the key to learning how to control your board. We use premium 80-grit griptape that holds you tight and last long.
ROLL RIGHT
Start riding like a pro with aluminum trucks, SHR urethane wheels and long-lasting abec-5 bearings.
ROLL RIGHT
ROLL RIGHT
Start riding like a pro with aluminum trucks, SHR urethane wheels and long-lasting abec-5 bearings.
Start riding like a pro with aluminum trucks, SHR urethane wheels and long-lasting abec-5 bearings.
TWO SIZES
We offer two sizes for kids and teen riders. The 27.5" model is designed for younger kids aged 5-10, while the 31" models for older kids aged 11-18.
TWO SIZES
TWO SIZES
We offer two sizes for kids and teen riders. The 27.5" model is designed for younger kids aged 5-10, while the 31" models for older kids aged 11-18.
We offer two sizes for kids and teen riders. The 27.5" model is designed for younger kids aged 5-10, while the 31" models for older kids aged 11-18.
Grab Your First Board
Start Your Journey
The journey of learning to skateboard is one of the most rewarding experiences for a young person. With each day's progress, the joy of skateboarding shines brighter from your first clean kick/push to your first full kick/turn and all the way through to your first big drop-in. Go get it!
Grab Your First Board
Start Your Journey
The journey of learning to skateboard is one of the most rewarding experiences for a young person. With each day's progress, the joy of skateboarding shines brighter from your first clean kick/push to your first full kick/turn and all the way through to your first big drop-in. Go get it!
Grab Your First Board
Start Your Journey
The journey of learning to skateboard is one of the most rewarding experiences for a young person. With each day's progress, the joy of skateboarding shines brighter from your first clean kick/push to your first full kick/turn and all the way through to your first big drop-in. Go get it!
Grab Your First Board
Start Your Journey
The journey of learning to skateboard is one of the most rewarding experiences for a young person. With each day's progress, the joy of skateboarding shines brighter from your first clean kick/push to your first full kick/turn and all the way through to your first big drop-in. Go get it!
Grab Your First Board
Start Your Journey
The journey of learning to skateboard is one of the most rewarding experiences for a young person. With each day's progress, the joy of skateboarding shines brighter from your first clean kick/push to your first full kick/turn and all the way through to your first big drop-in. Go get it!
Grab Your First Board
Start Your Journey
The journey of learning to skateboard is one of the most rewarding experiences for a young person. With each day's progress, the joy of skateboarding shines brighter from your first clean kick/push to your first full kick/turn and all the way through to your first big drop-in. Go get it!
Grab Your First Board
Start Your Journey
The journey of learning to skateboard is one of the most rewarding experiences for a young person. With each day's progress, the joy of skateboarding shines brighter from your first clean kick/push to your first full kick/turn and all the way through to your first big drop-in. Go get it!
Grab Your First Board
Start Your Journey
The journey of learning to skateboard is one of the most rewarding experiences for a young person. With each day's progress, the joy of skateboarding shines brighter from your first clean kick/push to your first full kick/turn and all the way through to your first big drop-in. Go get it!
The journey of learning to skateboard is one of the most rewarding experiences for a young person. With each day's progress, the joy of skateboarding shines brighter from your first clean kick/push to your first full kick/turn and all the way through to your first big drop-in. Go get it!
Founded & Headquartered in Carlsbad, CA
Magneto Skateboards History
Our 40,000 warehouse and headquarters is located in beautiful Carlsbad, CA. This is where we design, develop and ship our boards to riders all over the world.
Around 1974 surfers in our area put roller skating wheels on chopped down surfboards and started carving down the hills that led to the beach. A generation later, we grew up riding these very same hills and have lived the lifestyle that we love. We created Magneto and our line of craft skateboards to spread this love with the world.
Founded & Headquartered in Carlsbad, CA
Magneto Skateboards History
Our 40,000 warehouse and headquarters is located in beautiful Carlsbad, CA. This is where we design, develop and ship our boards to riders all over the world.
Around 1974 surfers in our area put roller skating wheels on chopped down surfboards and started carving down the hills that led to the beach. A generation later, we grew up riding these very same hills and have lived the lifestyle that we love. We created Magneto and our line of craft skateboards to spread this love with the world.
Founded & Headquartered in Carlsbad, CA
Magneto Skateboards History
Our 40,000 warehouse and headquarters is located in beautiful Carlsbad, CA. This is where we design, develop and ship our boards to riders all over the world.
Around 1974 surfers in our area put roller skating wheels on chopped down surfboards and started carving down the hills that led to the beach. A generation later, we grew up riding these very same hills and have lived the lifestyle that we love. We created Magneto and our line of craft skateboards to spread this love with the world.
Founded & Headquartered in Carlsbad, CA
Founded & Headquartered in Carlsbad, CA Magneto Skateboards History
Our 40,000 warehouse and headquarters is located in beautiful Carlsbad, CA. This is where we design, develop and ship our boards to riders all over the world.
Around 1974 surfers in our area put roller skating wheels on chopped down surfboards and started carving down the hills that led to the beach. A generation later, we grew up riding these very same hills and have lived the lifestyle that we love. We created Magneto and our line of craft skateboards to spread this love with the world.
Magneto Skateboards History
Our 40,000 warehouse and headquarters is located in beautiful Carlsbad, CA. This is where we design, develop and ship our boards to riders all over the world.
Around 1974 surfers in our area put roller skating wheels on chopped down surfboards and started carving down the hills that led to the beach. A generation later, we grew up riding these very same hills and have lived the lifestyle that we love. We created Magneto and our line of craft skateboards to spread this love with the world.
For All Who Push
Our Mission, Our Family
At Magento, we see a world where skateboarding is approachable for people of any age and background. We are focused on building a community of riders who support and encourage each other through the journey of learning to skateboard and making riding a part of your daily stoke.
With over 100,000 Magneto riders around the globe, we're proud to support events and communities worldwide.
For All Who Push
Our Mission, Our Family
At Magento, we see a world where skateboarding is approachable for people of any age and background. We are focused on building a community of riders who support and encourage each other through the journey of learning to skateboard and making riding a part of your daily stoke.
With over 100,000 Magneto riders around the globe, we're proud to support events and communities worldwide.
For All Who Push
Our Mission, Our Family
At Magento, we see a world where skateboarding is approachable for people of any age and background. We are focused on building a community of riders who support and encourage each other through the journey of learning to skateboard and making riding a part of your daily stoke.
With over 100,000 Magneto riders around the globe, we're proud to support events and communities worldwide.
For All Who Push
For All Who Push Our Mission, Our Family
At Magento, we see a world where skateboarding is approachable for people of any age and background. We are focused on building a community of riders who support and encourage each other through the journey of learning to skateboard and making riding a part of your daily stoke.
With over 100,000 Magneto riders around the globe, we're proud to support events and communities worldwide.
Our Mission, Our Family
At Magento, we see a world where skateboarding is approachable for people of any age and background. We are focused on building a community of riders who support and encourage each other through the journey of learning to skateboard and making riding a part of your daily stoke.
With over 100,000 Magneto riders around the globe, we're proud to support events and communities worldwide.
Get To Know Our Other Top Boards
 Kicktail Cruiser 44" |  Electric Skateboard |  Mini Cruiser 27.5" |  Pintail Series 40" |  Hana Pintail 42" |  Bambo Dancer 46" | |
| Dimensions | 44" Length | 9" Width | 30.5" Length | 8.75" Width | 27.5" Length | 7.5" Width | 40" Length | 9.25" Width | 42" Length | 9" Width | 46" Length | 9.5" Width |
| Deck Material | Bamboo & Maple | Maple + Fiberglass | Canadian Maple | Maple | Bamboo & Maple | Bamboo & Fiberglass |
| Flex | Stiff | Stiff | Stiff | Medium | Stiff | Medium |
| Wheel Size | 70mm x 51mm | 83mm | 60mm x 51mm | 70mm x 51mm | 70mm x 53mm | 70mm x 53mm |
| Weight Rating | 275 lbs | 220 lbs | 275 lbs | 275 lbs | 275 lbs | 275 lbs |
| Hardness Rating | SHR 78A | SHR 78A | SHR 78A | SHR 78A | SHR 78A | SHR 78A |
| Designed in California | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Get To Know Our Other Top Boards
| Kicktail Cruiser 44" | Electric Skateboard | Mini Cruiser 27.5" | Pintail Series 40" | Hana Pintail 42" | Bambo Dancer 46" | |
| Dimensions | 44" Length | 9" Width | 30.5" Length | 8.75" Width | 27.5" Length | 7.5" Width | 40" Length | 9.25" Width | 42" Length | 9" Width | 46" Length | 9.5" Width |
| Deck Material | Bamboo & Maple | Maple + Fiberglass | Canadian Maple | Maple | Bamboo & Maple | Bamboo & Fiberglass |
| Flex | Stiff | Stiff | Stiff | Medium | Stiff | Medium |
| Wheel Size | 70mm x 51mm | 83mm | 60mm x 51mm | 70mm x 51mm | 70mm x 53mm | 70mm x 53mm |
| Weight Rating | 275 lbs | 220 lbs | 275 lbs | 275 lbs | 275 lbs | 275 lbs |
| Hardness Rating | SHR 78A | SHR 78A | SHR 78A | SHR 78A | SHR 78A | SHR 78A |
| Designed in California | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Get To Know Our Other Top Boards
| Kicktail Cruiser 44" | Electric Skateboard | Mini Cruiser 27.5" | Pintail Series 40" | Hana Pintail 42" | Bambo Dancer 46" | |
| Dimensions | 44" Length | 9" Width | 30.5" Length | 8.75" Width | 27.5" Length | 7.5" Width | 40" Length | 9.25" Width | 42" Length | 9" Width | 46" Length | 9.5" Width |
| Deck Material | Bamboo & Maple | Maple + Fiberglass | Canadian Maple | Maple | Bamboo & Maple | Bamboo & Fiberglass |
| Flex | Stiff | Stiff | Stiff | Medium | Stiff | Medium |
| Wheel Size | 70mm x 51mm | 83mm | 60mm x 51mm | 70mm x 51mm | 70mm x 53mm | 70mm x 53mm |
| Weight Rating | 275 lbs | 220 lbs | 275 lbs | 275 lbs | 275 lbs | 275 lbs |
| Hardness Rating | SHR 78A | SHR 78A | SHR 78A | SHR 78A | SHR 78A | SHR 78A |
| Designed in California | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Kicktail Cruiser 44" | Electric Skateboard | Mini Cruiser 27.5" | Pintail Series 40" | Hana Pintail 42" | Bambo Dancer 46" | |
| Dimensions | 44" Length | 9" Width | 30.5" Length | 8.75" Width | 27.5" Length | 7.5" Width | 40" Length | 9.25" Width | 42" Length | 9" Width | 46" Length | 9.5" Width |
| Deck Material | Bamboo & Maple | Maple + Fiberglass | Canadian Maple | Maple | Bamboo & Maple | Bamboo & Fiberglass |
| Flex | Stiff | Stiff | Stiff | Medium | Stiff | Medium |
| Wheel Size | 70mm x 51mm | 83mm | 60mm x 51mm | 70mm x 51mm | 70mm x 53mm | 70mm x 53mm |
| Weight Rating | 275 lbs | 220 lbs | 275 lbs | 275 lbs | 275 lbs | 275 lbs |
| Hardness Rating | SHR 78A | SHR 78A | SHR 78A | SHR 78A | SHR 78A | SHR 78A |
| Designed in California | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Kicktail Cruiser 44" | Electric Skateboard | Mini Cruiser 27.5" | Pintail Series 40" | Hana Pintail 42" | Bambo Dancer 46" | |
| Dimensions | 44" Length | 9" Width | 30.5" Length | 8.75" Width | 27.5" Length | 7.5" Width | 40" Length | 9.25" Width | 42" Length | 9" Width | 46" Length | 9.5" Width |
| Deck Material | Bamboo & Maple | Maple + Fiberglass | Canadian Maple | Maple | Bamboo & Maple | Bamboo & Fiberglass |
| Flex | Stiff | Stiff | Stiff | Medium | Stiff | Medium |
| Wheel Size | 70mm x 51mm | 83mm | 60mm x 51mm | 70mm x 51mm | 70mm x 53mm | 70mm x 53mm |
| Weight Rating | 275 lbs | 220 lbs | 275 lbs | 275 lbs | 275 lbs | 275 lbs |
| Hardness Rating | SHR 78A | SHR 78A | SHR 78A | SHR 78A | SHR 78A | SHR 78A |
| Designed in California | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Kicktail Cruiser 44"
Electric Skateboard
Mini Cruiser 27.5"
Pintail Series 40"
Hana Pintail 42"
Bambo Dancer 46"
Kicktail Cruiser 44"
Kicktail Cruiser 44"
Kicktail Cruiser 44"
Electric Skateboard
Electric Skateboard
Electric Skateboard
Mini Cruiser 27.5"
Mini Cruiser 27.5"
Mini Cruiser 27.5"
Pintail Series 40"
Pintail Series 40"
Pintail Series 40"
Hana Pintail 42"
Hana Pintail 42"
Hana Pintail 42"
Bambo Dancer 46"
Bambo Dancer 46"
Bambo Dancer 46"
Dimensions
Dimensions
Dimensions
Dimensions Deck Material
Deck Material
Deck Material
Deck Material Flex
Flex
Flex
Flex Wheel Size
Wheel Size
Wheel Size
Wheel Size Weight Rating
Weight Rating
Weight Rating
Weight Rating Hardness Rating
Hardness Rating
Hardness Rating
Hardness Rating Designed in California
Designed in California
Designed in California
Designed in California Featured in the Headlines!
Made by Skaters For Skaters
GOOD WOOD
With over 20 years of skateboard making experience, we know that a good skateboard starts with high quality maple wood.
PREMIUM GRIP
Traction is the key to learning how to control your board. We use premium 80-grit griptape that holds you tight and last long.
ROLL RIGHT
Start riding like a pro with aluminum trucks, SHR urethane wheels and long-lasting abec-5 bearings.
TWO SIZES
We offer two sizes for kids and teen riders. The 27.5" model is designed for younger kids aged 5-10, while the 31" models for older kids aged 11-18.
Grab Your First Board
Start Your Journey
The journey of learning to skateboard is one of the most rewarding experiences for a young person. With each day's progress, the joy of skateboarding shines brighter from your first clean kick/push to your first full kick/turn and all the way through to your first big drop-in. Go get it!
Founded & Headquartered in Carlsbad, CA
Magneto Skateboards History
Our 40,000 warehouse and headquarters is located in beautiful Carlsbad, CA. This is where we design, develop and ship our boards to riders all over the world.
Around 1974 surfers in our area put roller skating wheels on chopped down surfboards and started carving down the hills that led to the beach. A generation later, we grew up riding these very same hills and have lived the lifestyle that we love. We created Magneto and our line of craft skateboards to spread this love with the world.
For All Who Push
Our Mission, Our Family
At Magento, we see a world where skateboarding is approachable for people of any age and background. We are focused on building a community of riders who support and encourage each other through the journey of learning to skateboard and making riding a part of your daily stoke.
With over 100,000 Magneto riders around the globe, we're proud to support events and communities worldwide.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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