ISA KNOX Age Focus Vital 3 types special plan / 이자녹스 에이지포커스 바이탈 3종 특별기획
ISA KNOX Age Focus Vital 3 types special plan / 이자녹스 에이지포커스 바이탈 3종 특별기획
ISA KNOX Age Focus Vital 3 types special plan / 이자녹스 에이지포커스 바이탈 3종 특별기획
Isa Knox Age Focus Vital 3 types special plan
| Brand: | Isa Knox / 이자녹스 |
|---|---|
| Isin: | IM7UHSSMGR26 |
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이자녹스 에이지포커스 바이탈 3종 특별기획
Volume or weight of contents
[Main product] Skin 160ml, Emulsion 160ml, Cream 30ml [Internal] Cream 20ml, Serum 20ml, Gel Cream 25ml
Product main specifications
For use on all skin types
Expiration date or period of use after opening
For accurate information on the expiration date or period of use after opening, please refer to the detailed page or contact the consumer service center.
How to use
Take an appropriate amount of this product and spread evenly on the skin.
Cosmetics manufacturer, responsible cosmetics seller, and customized cosmetics seller
LG Household & Health Care
Country of manufacture
korea
All ingredients
Skin: Purified water, dipropylene glycol, glycerin, 1,2-hexanediol, hexyldecylethylhexanoate, pentaerythrityl tetraethylhexanoate, denatured alcohol, betaine, cyclopentasiloxane, acrylate/ C10-30 alkyl acrylate crosspolymer, tromethamine, dimethicone, sodium hyaluronate, trisodium EDTA, butylene glycol, hydrolyzed collagen (100 ppm), maltodextrin, tocopherol, soybean Oil, pentylene glycol, Lamifolia extract, sodium citrate, disodium phosphate, potassium phosphate, succinoyl atelocollagen (0.003 ppm), ascorbic acid, oat kernel extract, matricaria flower extract, citric acid, Damask rose extract, chickweed extract, tricolor violet extract, cyanocobalamin, fragrance, limonene, citronellol, geraniol, linalool emulsion: purified water, butylene glycol, glycerin, dipropylene glycol, hydro Generated polydecene, pentaerythrityl tetraethylhexanoate, meadowfoam seed oil, hydrogenated lecithin, 1,2-hexanediol, triethylhexanoin, cyclopentasiloxane, panthenol, glyceryl stearate, dye Methicone, dipentaerythrityl hexaC5-9 acid ester, PEG-100 stearate, behenic acid, stearic acid, behenyl alcohol, stearyl alcohol, carbomer, tromethamine, lactobacillus/soybean fermentation extract , C14-22 alcohol, squalane, yeast/potato extract fermentation filtrate, macadamia seed oil, myristic acid, yeast/barley seed fermentation filtrate, arachidyl glucoside, shea butter, trisodium EDTA, hydrolyzed collagen. (100 ppm), maltodextrin, tocopherol, ceramide NP, cholesterol, soybean oil, pentylene glycol, Lamiella extract, sodium citrate, disodium phosphate, potassium phosphate, succinoyl atelocollagen (0.003 ppm), ascorbic Acid, oat kernel extract, matricaria flower extract, citric acid, damask rose extract, chickweed extract, tricolor violet extract, cyanocobalamin, fragrance, limonene, citronellol, geraniol, linalool, sheet Ral Cream: Purified water, hydrogenated polyisobutene, dipropylene glycol, glycerin, cyclohexasiloxane, hexyldecylethylhexanoate, pentaerythrityl tetraethylhexanoate, propanediol, triethylhexanoin, Dipentaerythrityl hexaC5-9 acid ester, 1,2-hexanediol, C14-22 alcohol, glycerol-26, cetearyl alcohol, glyceryl stearate, panthenol, phytosteryl/octyldodecyllauroyl Glutamate, trehalose, jojoba ester, sucrose polystearate, cetearyl olivate, PEG-100 stearate, sorbitan olivate, C12-20 alkyl glucoside, dimethicone, ammonium acryloyl dimethyl taurate /VP copolymer, olive oil, butylene glycol, dextrin palmitate, squalane, xanthan gum, carbomer, phospholipid, tromethamine, behenyl alcohol, macadamia seed oil, stearic acid, ceramide NP, arachidyl Glucoside, shea butter, caprylic/capric triglyceride, hydrogenated lecithin, trisodium EDTA, hydrolyzed collagen (100 ppm), maltodextrin, tocopherol, cholesterol, glycosphingolipid, beta -Glucan, soybean oil, pentylene glycol, honey plant extract, sodium citrate, disodium phosphate, potassium phosphate, succinoyl atelocollagen (0.003 ppm), ascorbic acid, oat kernel extract, matricaria flower extract, Citric acid, damask rose extract, chickweed extract, tricolor violet extract, cyanocobalamin, fragrance, limonene, citronellol, geraniol, linalool, citral
Functional or not
Gel cream: whitening functionality
Precautions when using
1. If you experience any of the following abnormalities while using cosmetics, you should stop using them. If you continue to use them, the symptoms will worsen, so consult a specialist. 1) Abnormalities such as red spots, swelling, itchiness, and irritation during use. 2) If the applied area has any of the above abnormalities due to direct sunlight. 2. Do not use on areas with wounds, eczema, dermatitis, etc. 3. Precautions for storage and handling 1) Be sure to close the cap after use. 2) Store out of reach of infants and children. 3) Do not store in places with high or low temperatures or in direct sunlight.
Quality assurance standards
If there is a problem with this product, we will compensate you in accordance with the Consumer Dispute Resolution Standards notified by the Fair Trade Commission.
Consumer consultation phone number
Order/Cancellation/Delivery Inquiry 1661-5917 (Weekdays 09:00 ~ 18:00, Lunch 12:00 ~ 13:00) Product Consultation/Quality Inconvenience 080-023-7007 (Monday-Thursday 09:00 ~ 18:00, Fri 09:00 ~ 17:30)
More Image Description
[Main product]
Skin 160ml
Emulsion 160ml
30ml cream
[Internal gift]
20ml cream
Serum 20ml
Gel cream 25ml
[Additional gift]
Isa Knox Tweed Pouch
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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