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Heated Knee Massager with 6 Heating & 8 EMS Levels, Knee Brace Joint Pain Relief Heating Knee Support Wrap with Infrared and Vibration for Elbow/Shoulder Relax, Arthritis/Joint Stiff/ Muscle Strain

Brand: Songerduo
  • 【Innovative App Control & Multi-Device Control】 Control your knee massager wirelessly via smartphone (iOS/Android/WeChat Mini)! The revolutionary app allows remote control of multiple devices simultaneously. Enjoy touchless settings for massage (3 levels), EMS (8 modes), and heat (6 temperature levels from 45°C to 70°C) – ideal as a physiotherapy knee and leg massager for the whole family.
  • 【Medical EMS Microcurrent Therapy】 This knee massager with infrared offers 8 professional EMS modes + 10 intensity levels for clinically inspired pain relief. The microcurrent pulses stimulate deep muscle layers, improve blood circulation, and support rehabilitation – perfect as a knee massager for the relief of osteoarthritis or sports injuries.
  • 【Fast-Heating 6-Level Heat Therapy】 The heated knee brace reaches precise temperatures (45°C–70°C, °C/°F switchable) in seconds. The graphene heating element and optional moxa herbal cushion enable a TCM-like acupuncture experience. Deep heat relaxes joints and promotes cell regeneration – now with a fixed clip-on remote control (no slipping!).
  • 【All-in-One Design with 90 cm Extension Strap】 More than just a comfortable knee massager: The included strap transforms it into a shoulder/elbow massager. This ergonomic leg massager combines vibration, heat, and EMS in one. The OLED display allows for intuitive operation – easily switch between 3 massage modes, 6 heat levels, and EMS.
  • 【Professional 5000 mAh Battery & Safety Features】 Cordless freedom for 10 hours of continuous use! The rechargeable knee massager features overheat protection, automatic shut-off, and child-safe buttons. Includes a USB-C charging cable – perfect for on-the-go use. The ultimate knee massager for home, the office, or on the go.
Brand: Songerduo
Manufacturer: Songerduo
Part Number: FMY7DV1
Isin: I9ZLDA9HHEEK

$69.60

  • Free shipping in US
  • Shipping: $14.5 Extended Delivery (Ships from overseas warehouse, 10-15 Business Days)
  • Arrives:

  • Free 30-Day returns

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Sold by , Fulfilled by IBSPOT
Ships from USA

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Heated Knee Massager with 6 Heating & 8 EMS Levels, Knee Brace Joint Pain Relief Heating Knee Support Wrap with Infrared and Vibration for Elbow/Shoulder Relax, Arthritis/Joint Stiff/ Muscle Strain

Heated Knee Massager with 6 Heating & 8 EMS Levels, Knee Brace Joint Pain Rel...

$69.60

1.Multi-functional design: This 3-in-1 heated massager wrap pad is versatile, providing relief for knees, elbows, and shoulders, as well as other body parts using the included extension straps.



2.Customizable heat and vibration settings: With 3 heat levels and 3 vibration modes, this knee and shoulder massager can be tailored to your comfort and relaxation needs, making it great for people with arthritis, sciatica, or torn meniscus.



3.Cordless and portable: The cordless design of this knee brace massager is perfect for use anywhere, making it great for use at work, while sleeping, or while doing household chores.



4.Easy-to-use controls: Simple button controls make it easy to adjust temperature and vibration intensity, and the machine can be fixed at the desired position for hands-free use.



5.Ideal gift choice: Show your care for your loved ones with this heated knee and shoulder massager. It makes for an excellent gift for occasions like birthdays, Christmas, or Thanksgiving. Plus, the Heated Knee and Shoulder Massager is powered by a 4000mAh large-capacity rechargeable battery, ensuring long-lasting relief for sore joints and muscles.


 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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