HD Solutions Dorman 924-5528 Drive Belt Tensioner Tool fits Mack Volvo Models
HD Solutions Dorman 924-5528 Drive Belt Tensioner Tool fits Mack Volvo Models
HD Solutions Dorman 924-5528 Drive Belt Tensioner Tool fits Mack Volvo Models
Dorman 924-5528 Drive Belt Tensioner Tool fits Mack Volvo Models
SELLER PAYMENT INFORMATION
Seller name : koskowski_automotive_llcSee our other listings
CUSTOMER SUPPORT
If you have questions about the product or your order please contact us via eBay Messages for assistance. Thank you.Business Hours: 8 am to 3 pm EST
SHIPPING HANDLING
Shipping Service: Please refer to shipping sectionShipping Cost: Please refer to shipping section
Order Processing Time: 1 Days
PART AND FITMENT DETAILS
Item Description:Product Description
This accessory drive belt tensioner tool is designed for the specific needs of removing and reinstalling the drive belt on specified vehicle applications. Engineered for accuracy, it has been extensively tested to perform reliably.- Ideal tool - this drive belt tensioner tool is designed to release the belt tensioner when removing or installing accessory belts on specified vehicle applications
- Durable construction - this tensioner tool is made using quality components to ensure durability and performance
- Convenient solution - matches the function of the factory tool at a competitive price
- Quality tested - this tool has undergone testing to ensure a quality fit and reliable performance
Product Specifications
- Adapter Quantity: 0
- Carrying Case Included: No
- Coated Handle: Yes
- Color: Orange
- Instructions Included: No
- Length (In): 11 in
- Material: Steel
- Package Contents: 1 Drive Belt Tensioner Tool
- Package Quantity: 1
- Packaging Type: Box
- Pulley/Belt Type: Serpentine
- Selling Package Quantity UOM: Piece
- Thickness (in): 3.7 in
- Tool Tray Included: No
- Universal Fit: Specific
- Width (in): 2.1 in
Detailed Applications
- 2016 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2016 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2015 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2015 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2015 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2015 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2015 Mack MRU Engine Desg. MP8; EngineMfr Mack
- 2015 Volvo VAH Engine Desg. D13; EngineMfr Volvo
- 2015 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2015 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2015 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2014 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2014 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2014 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2014 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2014 Mack MRU Engine Desg. MP8; EngineMfr Mack
- 2014 Volvo 9700 Engine Desg. D13; EngineMfr Volvo
- 2014 Volvo VAH Engine Desg. D13; EngineMfr Volvo
- 2014 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2014 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2014 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2013 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2013 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2013 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2013 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2013 Volvo 9700 Engine Desg. D13; EngineMfr Volvo
- 2013 Volvo VAH Engine Desg. D13; EngineMfr Volvo
- 2013 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2013 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2013 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2012 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2012 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2012 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2012 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2012 Volvo 9700 Engine Desg. D13; EngineMfr Volvo
- 2012 Volvo VAH Engine Desg. D13; EngineMfr Volvo
- 2012 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2012 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2012 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2011 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2011 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2011 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2011 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2011 Volvo 9700 Engine Desg. D13; EngineMfr Volvo
- 2011 Volvo VAH Engine Desg. D13; EngineMfr Volvo
- 2011 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2011 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2011 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2010 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2010 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2010 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2010 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2010 Volvo 9700 Engine Desg. D13; EngineMfr Volvo
- 2010 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2010 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2010 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2009 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2009 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2009 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2009 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2009 Volvo 9700 Engine Desg. D13; EngineMfr Volvo
- 2009 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2009 Volvo VN Engine Desg. D13A 360; EngineMfr Volvo
- 2009 Volvo VN Engine Desg. D13A 400; EngineMfr Volvo
- 2009 Volvo VN Engine Desg. D13A 440; EngineMfr Volvo
- 2009 Volvo VN Engine Desg. D13A 480; EngineMfr Volvo
- 2009 Volvo VN Engine Desg. D13A 520; EngineMfr Volvo
- 2009 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2009 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2008 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2008 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2008 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2008 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2008 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2008 Volvo VN Engine Desg. D13A 360; EngineMfr Volvo
- 2008 Volvo VN Engine Desg. D13A 400; EngineMfr Volvo
- 2008 Volvo VN Engine Desg. D13A 440; EngineMfr Volvo
- 2008 Volvo VN Engine Desg. D13A 480; EngineMfr Volvo
- 2008 Volvo VN Engine Desg. D13A 520; EngineMfr Volvo
- 2008 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2008 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2007 Mack CTP Engine Desg. MP8; EngineMfr Mack
- 2007 Mack CXP Engine Desg. MP8; EngineMfr Mack
- 2007 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2007 Volvo VN Engine Desg. D13A 360; EngineMfr Volvo
- 2007 Volvo VN Engine Desg. D13A 400; EngineMfr Volvo
- 2007 Volvo VN Engine Desg. D13A 440; EngineMfr Volvo
- 2007 Volvo VN Engine Desg. D13A 480; EngineMfr Volvo
- 2007 Volvo VN Engine Desg. D13A 520; EngineMfr Volvo
- 2007 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2007 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2006 Volvo VN Engine Desg. D13; EngineMfr Volvo
Item Specifics:
Manufacturer Part Number: 924-5528
Brand: Dorman
Warranty: Lifetime
Fitment Type: Direct Replacement
Type: Drive Belt Tensioner Remover & Installer Tool
Fitment: For Mack/Volvo 2006-2016 Most Models
Material: Stainless Steel & Rubber
See Item Specifics section for additional specifications about this part.
VEHICLE FITMENT SUMMARY
To confirm that this part fits your vehicle, enter your vehicle's Year, Make, Model, Trim and Engine in the Compatibility Table . Also review the notes section in the compatibility chart for additional specifications about this part.ABOUT THE SELLER
Koskowski Automotive, LLC is a small family run business located in Fulton,NY. We have been in business since 1972. We are an authorized distributor for Dorman Products. Why is that important? Being an authorized distributor allows us to sell a Dorman auto part and offer the limited lifetime warranty backed by Dorman Products.RETURN POLICY
Return shipping paid by: BuyerItem must be returned within: 30 Days
Refund will be given as: MoneyBack
All returns must be pre-approved by us through the ebay return system. If you are unhappy with your item, contact us through the ebay message system within 30 days. When opening a return, please state the reason for return, the year, make and model of the vehicle you purchased the part for. All shipping charges are non-refundable. eBay's compatibility is not guaranteed. We will only guarantee what our listing description states. ***Our system is automated and we ship as fast as possible. That being said, in most cases, once your order is placed, it is processed in minutes and we will not be able to change your shipping address or cancel the order. Please be sure you have ordered the correct part and have the correct shipping address. If you have any question prior to ordering, contact us and we will assist you.***
CORE POLICY
Return shipping paid by: BuyerItem must be returned within: 14 Days
Refund will be given as: MoneyBack
WARRANTY
Warranty Duration: 1 YearWarranty Type: Manufacturer Warranty
| Brand: | HD Solutions |
|---|---|
| Isin: | I0UXETFTNEYP |
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One week domestic shipping. Global delivery to the US in 2 weeks.
Dorman 924-5528 Drive Belt Tensioner Tool fits Mack Volvo Models
SELLER PAYMENT INFORMATION
Seller name : koskowski_automotive_llcSee our other listings
CUSTOMER SUPPORT
If you have questions about the product or your order please contact us via eBay Messages for assistance. Thank you.
Business Hours: 8 am to 3 pm EST
SHIPPING HANDLING
Shipping Service: Please refer to shipping section
Shipping Cost: Please refer to shipping section
Order Processing Time: 1 Days
PART AND FITMENT DETAILS
Item Description:
Product Description
This accessory drive belt tensioner tool is designed for the specific needs of removing and reinstalling the drive belt on specified vehicle applications. Engineered for accuracy, it has been extensively tested to perform reliably.- Ideal tool - this drive belt tensioner tool is designed to release the belt tensioner when removing or installing accessory belts on specified vehicle applications
- Durable construction - this tensioner tool is made using quality components to ensure durability and performance
- Convenient solution - matches the function of the factory tool at a competitive price
- Quality tested - this tool has undergone testing to ensure a quality fit and reliable performance
Product Specifications
- Adapter Quantity: 0
- Carrying Case Included: No
- Coated Handle: Yes
- Color: Orange
- Instructions Included: No
- Length (In): 11 in
- Material: Steel
- Package Contents: 1 Drive Belt Tensioner Tool
- Package Quantity: 1
- Packaging Type: Box
- Pulley/Belt Type: Serpentine
- Selling Package Quantity UOM: Piece
- Thickness (in): 3.7 in
- Tool Tray Included: No
- Universal Fit: Specific
- Width (in): 2.1 in
Detailed Applications
- 2016 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2016 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2015 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2015 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2015 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2015 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2015 Mack MRU Engine Desg. MP8; EngineMfr Mack
- 2015 Volvo VAH Engine Desg. D13; EngineMfr Volvo
- 2015 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2015 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2015 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2014 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2014 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2014 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2014 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2014 Mack MRU Engine Desg. MP8; EngineMfr Mack
- 2014 Volvo 9700 Engine Desg. D13; EngineMfr Volvo
- 2014 Volvo VAH Engine Desg. D13; EngineMfr Volvo
- 2014 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2014 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2014 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2013 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2013 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2013 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2013 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2013 Volvo 9700 Engine Desg. D13; EngineMfr Volvo
- 2013 Volvo VAH Engine Desg. D13; EngineMfr Volvo
- 2013 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2013 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2013 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2012 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2012 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2012 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2012 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2012 Volvo 9700 Engine Desg. D13; EngineMfr Volvo
- 2012 Volvo VAH Engine Desg. D13; EngineMfr Volvo
- 2012 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2012 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2012 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2011 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2011 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2011 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2011 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2011 Volvo 9700 Engine Desg. D13; EngineMfr Volvo
- 2011 Volvo VAH Engine Desg. D13; EngineMfr Volvo
- 2011 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2011 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2011 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2010 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2010 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2010 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2010 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2010 Volvo 9700 Engine Desg. D13; EngineMfr Volvo
- 2010 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2010 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2010 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2009 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2009 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2009 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2009 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2009 Volvo 9700 Engine Desg. D13; EngineMfr Volvo
- 2009 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2009 Volvo VN Engine Desg. D13A 360; EngineMfr Volvo
- 2009 Volvo VN Engine Desg. D13A 400; EngineMfr Volvo
- 2009 Volvo VN Engine Desg. D13A 440; EngineMfr Volvo
- 2009 Volvo VN Engine Desg. D13A 480; EngineMfr Volvo
- 2009 Volvo VN Engine Desg. D13A 520; EngineMfr Volvo
- 2009 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2009 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2008 Mack CHU Engine Desg. MP8; EngineMfr Mack
- 2008 Mack CXU Engine Desg. MP8; EngineMfr Mack
- 2008 Mack GU7 Engine Desg. MP8; EngineMfr Mack
- 2008 Mack GU8 Engine Desg. MP8; EngineMfr Mack
- 2008 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2008 Volvo VN Engine Desg. D13A 360; EngineMfr Volvo
- 2008 Volvo VN Engine Desg. D13A 400; EngineMfr Volvo
- 2008 Volvo VN Engine Desg. D13A 440; EngineMfr Volvo
- 2008 Volvo VN Engine Desg. D13A 480; EngineMfr Volvo
- 2008 Volvo VN Engine Desg. D13A 520; EngineMfr Volvo
- 2008 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2008 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2007 Mack CTP Engine Desg. MP8; EngineMfr Mack
- 2007 Mack CXP Engine Desg. MP8; EngineMfr Mack
- 2007 Volvo VHD Engine Desg. D13; EngineMfr Volvo
- 2007 Volvo VN Engine Desg. D13A 360; EngineMfr Volvo
- 2007 Volvo VN Engine Desg. D13A 400; EngineMfr Volvo
- 2007 Volvo VN Engine Desg. D13A 440; EngineMfr Volvo
- 2007 Volvo VN Engine Desg. D13A 480; EngineMfr Volvo
- 2007 Volvo VN Engine Desg. D13A 520; EngineMfr Volvo
- 2007 Volvo VNL Engine Desg. D13; EngineMfr Volvo
- 2007 Volvo VNM Engine Desg. D13; EngineMfr Volvo
- 2006 Volvo VN Engine Desg. D13; EngineMfr Volvo
Item Specifics:
Manufacturer Part Number: 924-5528
Brand: Dorman
Warranty: Lifetime
Fitment Type: Direct Replacement
Type: Drive Belt Tensioner Remover & Installer Tool
Fitment: For Mack/Volvo 2006-2016 Most Models
Material: Stainless Steel & Rubber
See Item Specifics section for additional specifications about this part.
VEHICLE FITMENT SUMMARY
To confirm that this part fits your vehicle, enter your vehicle's Year, Make, Model, Trim and Engine in the Compatibility Table
. Also review the notes section in the compatibility chart for additional specifications about this part.
ABOUT THE SELLER
Koskowski Automotive, LLC is a small family run business located in Fulton,NY. We have been in business since 1972. We are an authorized distributor for Dorman Products. Why is that important? Being an authorized distributor allows us to sell a Dorman auto part and offer the limited lifetime warranty backed by Dorman Products. RETURN POLICY
Return shipping paid by: BuyerItem must be returned within: 30 Days
Refund will be given as: MoneyBack
All returns must be pre-approved by us through the ebay return system. If you are unhappy with your item, contact us through the ebay message system within 30 days. When opening a return, please state the reason for return, the year, make and model of the vehicle you purchased the part for. All shipping charges are non-refundable. eBay's compatibility is not guaranteed. We will only guarantee what our listing description states. ***Our system is automated and we ship as fast as possible. That being said, in most cases, once your order is placed, it is processed in minutes and we will not be able to change your shipping address or cancel the order. Please be sure you have ordered the correct part and have the correct shipping address. If you have any question prior to ordering, contact us and we will assist you.***
CORE POLICY
Return shipping paid by: BuyerItem must be returned within: 14 Days
Refund will be given as: MoneyBack
WARRANTY
Warranty Duration: 1 YearWarranty Type: Manufacturer Warranty
- Warranty: Lifetime
- Fitment Type: Direct Replacement
- Type: Engine Service
- Fitment: For Mack/Volvo 2006-2016 Most Models
- Material: Stainless Steel Rubber
- CS-SKU: 591:9245528
- UPC: Does not apply
- Brand: HD Solutions
- Manufacturer Part Number: 924-5528
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
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Email: support@ibspot.com
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Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
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The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
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Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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