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GODIAG 1"×30ft Kinetic Recovery Tow Rope With 2 Soft Shackles Offroad Recovery Kit

Brand: GODIAG
Title
1"×30ft Kinetic Recovery Tow Rope With 2 Soft Shackles Offroad Recovery Kit

PRODUCT DESCRIPTION

Please Note:

Dear customer,we use USA shipping to send this item, it is only shipped to United States.

If you need to return the item for some reasons,pls contact us via ebay message at the fist time to get the RMA# and return address instead of sending back directly without permission.Thank you!


GODIAG 1"×30ft Kinetic Recovery Tow Rope (46500lbs) Heavy Duty Energy Rope with 2 Soft Shackles, 30% Elasticity Offroad Power Rope for Truck Jeep Car ATV UTV Tractor

About this item

  • Unprecedented Breaking Strength: With a remarkable breaking strength of 46,500lbs, our kinetic recovery rope surpasses traditional wire winch ropes by 45% in efficiency and is 2-3 times stronger than standard tow straps. Crafted from nylon materials, it ensures enhanced safety during recovery operations, even in the event of overloading, making it an ideal choice for vehicles of all sizes and types, from jeeps and trucks to ATVs and tractors.  
  • Enhanced Elongation Capability: Engineered using high-strength nylon material with superior resilience and abrasion resistance, our recovery ropes offroad kinetic offers an elongation capacity of up to 35%. This enables it to effectively and safely extract vehicles stuck in challenging terrains like mud, sand, snow, or steep slopes, without transmitting excessive impact forces, thus minimizing the risk of vehicle damage.  
  • UHMWPE Soft Shackle: Equipped with a UHMWPE soft shackle boasting a breaking strength of up to 48,500lbs, our kinetic tow rope ensures maximum durability and flexibility. Unlike traditional D-ring shackles, soft shackles maintain their strength and flexibility even in harsh conditions, resisting rust and preventing overheating and slippage during traction, while also safeguarding the tow rope from abrasion.  
  • Double Diamond Braid and Vinyl Polymer Coating: The double braid shell of our recovery strap is infused with a vinyl polymer coating, offering exceptional waterproof and UV-resistant properties. Withstanding temperatures ranging from -40°F to 215°F, it ensures durability in extreme conditions. Additionally, both ends of the recovery straps heavy duty feature polyurethane coatings for increased wear resistance, corrosion protection, and easy cleaning.  
  • Safety Precautions: Considering various factors such as slope, road conditions, and instantaneous acceleration during towing, we recommend utilizing heavy-duty recovery ropes with higher load capacities to ensure safe and effective vehicle recovery operations. Our GODIAG snatch rope has undergone rigorous quality inspections, making it an ideal choice for trucks, jeeps, pickups, and other small vehicles, providing peace of mind in every recovery situation.  

Product Description:

 
 
 
 
 


Technical Details:

Size‎1inch 30ft whit 2 soft shackle
Material‎Nylon
Color‎1in×30ft,(BLACK)+2pcs Soft Shackle
Brand‎GODIAG
Vehicle Service Type‎Passenger Car, ATV, SUV, UTV, Truck, Tractor
Load Capacity‎36500 pound
Fastener Material‎Stainless Steel
Product Dimensions‎360"L x 1"W
Item Weight‎10.89 pounds


    Who We Are?
    We are on-line exporter featuring China auto diagnostic tools for Do-It-Yourself and professional automotive mechanics, for online shop owners wholesale dropship at very low price. Our ever-lasting promise is "Top Quality, Good Service, Competitive Price".

    Why Choose us?
    We are auto diagnostic tools for Do-It-Yourself automotive mechanics.Then, what tools are most suitable for you doing DIY work? We have some recommendations, you want to turn off the engine light, then obd2 code scanners, they are easy-to-use.

    Our Mission Statement 
    We are trying to level up our tools and improve our customer service to satisfy customers first needs in the terms of good quality, competitive prices, fast delivery and prompt response to our customer questions.

    1.We prefer to accept paypal as our payment method. It is quick and safe.  

    2.eCheck payment will be held until cleared,It may take about 3-10 days to clear.After clear we will ship the item.

    3. Please make the payment within 3 days of auction closing, otherwise a UPI (Unpaid Item) will be put on your account.

    4.Total Amount Fees includes the final auction price plus S&H(Shipping and Handling).

    1. We ship to United States .

    2. Item will be shipped out within 1 working days (except weekends and holidays) 

    after the payment is cleared or received.  

    3. If you would like to post to other address , 

    please timely leave us a note when making payment through Paypal.

    We will NOT be responsible for any delivery failure due to unclear,

    unconfirmed or incomplete addresses given.  

    4. If you don't receive the item after the 30 days, please contact us freely, 

    we'll try our best to solve the delivery problem.    



    Taxes, Duties, Tariffs
    We can not be held responsible for any additional charges such as taxes, duties, tariffs, or brokerage fees that may apply to international orders. Normally we would mark the parcel in low value to avoid the duty, but different country, the policy is different, hence to find out which if any of these may apply, please contact your local government.

    Warranty

    Before shipping out, all goods have been double verified. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.  After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.
    If you have any using problem of the products which buy from us, Please contact us on eBay message firstly instead of giving us Negative or Neutral feedback, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

    We Accept You To Return The Item Within 30 Days For A Replacement Or Money Back When Item Has The Problem Bellow:  


    First, If you are not satisfied with the item you received, pls Return it within 30 days for a replacement or money back. please contact us via eBay message at the first time to get Return Address instead of sending back directly without permission.


    Second, If the item you received has quality problem, You can get full refund or exchange a new good item.You can start a return for the reason "it doesn't fit or i order it by mistake or Don’t like it or  or Found a better price".We will provide you with a label . Please do not select a reason: “Doesn't match description or photos or Item is defective ” thank  you ,


    Third, All returned items must be in the Original Packaging and please Provide the shipping tracking number, specific reason for the return.





    If you have any question, please feel free to contact us via ebay message and we will reply you ASAP.

    Business time: GMT+8 (8:30-18:00) from Monday to Friday.

    We greatly appreciate your POSITIVE feedback. 

    Please contact us on eBay message firstly instead of giving us Negative or Neutral feedback.

About Us

Who We Are?
We are on-line exporter featuring China auto diagnostic tools for Do-It-Yourself and professional automotive mechanics, for online shop owners wholesale dropship at very low price. Our ever-lasting promise is "Top Quality, Good Service, Competitive Price".

Why Choose us?
We are auto diagnostic tools for Do-It-Yourself automotive mechanics.Then, what tools are most suitable for you doing DIY work? We have some recommendations, you want to turn off the engine light, then obd2 code scanners, they are easy-to-use.

Our Mission Statement 
We are trying to level up our tools and improve our customer service to satisfy customers first needs in the terms of good quality, competitive prices, fast delivery and prompt response to our customer questions.

Payment

1.We prefer to accept paypal as our payment method. It is quick and safe.  

2.eCheck payment will be held until cleared,It may take about 3-10 days to clear.After clear we will ship the item.

3. Please make the payment within 3 days of auction closing, otherwise a UPI (Unpaid Item) will be put on your account.

4.Total Amount Fees includes the final auction price plus S&H(Shipping and Handling).

Shipping

1. We ship to United States .

2. Item will be shipped out within 1 working days (except weekends and holidays) 

after the payment is cleared or received.  

3. If you would like to post to other address , 

please timely leave us a note when making payment through Paypal.

We will NOT be responsible for any delivery failure due to unclear,

unconfirmed or incomplete addresses given.  

4. If you don't receive the item after the 30 days, please contact us freely, 

we'll try our best to solve the delivery problem.    



Terms

Taxes, Duties, Tariffs
We can not be held responsible for any additional charges such as taxes, duties, tariffs, or brokerage fees that may apply to international orders. Normally we would mark the parcel in low value to avoid the duty, but different country, the policy is different, hence to find out which if any of these may apply, please contact your local government.

Warranty

Before shipping out, all goods have been double verified. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.  After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.
If you have any using problem of the products which buy from us, Please contact us on eBay message firstly instead of giving us Negative or Neutral feedback, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

Returns

We Accept You To Return The Item Within 30 Days For A Replacement Or Money Back When Item Has The Problem Bellow:  


First, If you are not satisfied with the item you received, pls Return it within 30 days for a replacement or money back. please contact us via eBay message at the first time to get Return Address instead of sending back directly without permission.


Second, If the item you received has quality problem, You can get full refund or exchange a new good item.You can start a return for the reason "it doesn't fit or i order it by mistake or Don’t like it or  or Found a better price".We will provide you with a label . Please do not select a reason: “Doesn't match description or photos or Item is defective ” thank  you ,


Third, All returned items must be in the Original Packaging and please Provide the shipping tracking number, specific reason for the return.





Contact Us

If you have any question, please feel free to contact us via ebay message and we will reply you ASAP.

Business time: GMT+8 (8:30-18:00) from Monday to Friday.

We greatly appreciate your POSITIVE feedback. 

Please contact us on eBay message firstly instead of giving us Negative or Neutral feedback.

PaymentShippingReturn policyAbout usContact us

Copyright © - Tongtool All rights reserved | Design:Tongtool

100% Genuine
High Quality
Fast Shipping
Brand: GODIAG
Isin: IN9AQSWFBDYV

$185.29

  • Free shipping in US
  • Arrives:

  • Free 30-Day returns

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Sold by , Fulfilled by IBSPOT
Ships from USA

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GODIAG 1"×30ft Kinetic Recovery Tow Rope With 2 Soft Shackles Offroad Recovery Kit

GODIAG 1"×30ft Kinetic Recovery Tow Rope With 2 Soft Shackles Offroad Recover...

$185.29

Title
1"×30ft Kinetic Recovery Tow Rope With 2 Soft Shackles Offroad Recovery Kit

PRODUCT DESCRIPTION

Please Note:

Dear customer,we use USA shipping to send this item, it is only shipped to United States.

If you need to return the item for some reasons,pls contact us via ebay message at the fist time to get the RMA# and return address instead of sending back directly without permission.Thank you!


GODIAG 1"×30ft Kinetic Recovery Tow Rope (46500lbs) Heavy Duty Energy Rope with 2 Soft Shackles, 30% Elasticity Offroad Power Rope for Truck Jeep Car ATV UTV Tractor

About this item

  • Unprecedented Breaking Strength: With a remarkable breaking strength of 46,500lbs, our kinetic recovery rope surpasses traditional wire winch ropes by 45% in efficiency and is 2-3 times stronger than standard tow straps. Crafted from nylon materials, it ensures enhanced safety during recovery operations, even in the event of overloading, making it an ideal choice for vehicles of all sizes and types, from jeeps and trucks to ATVs and tractors.  
  • Enhanced Elongation Capability: Engineered using high-strength nylon material with superior resilience and abrasion resistance, our recovery ropes offroad kinetic offers an elongation capacity of up to 35%. This enables it to effectively and safely extract vehicles stuck in challenging terrains like mud, sand, snow, or steep slopes, without transmitting excessive impact forces, thus minimizing the risk of vehicle damage.  
  • UHMWPE Soft Shackle: Equipped with a UHMWPE soft shackle boasting a breaking strength of up to 48,500lbs, our kinetic tow rope ensures maximum durability and flexibility. Unlike traditional D-ring shackles, soft shackles maintain their strength and flexibility even in harsh conditions, resisting rust and preventing overheating and slippage during traction, while also safeguarding the tow rope from abrasion.  
  • Double Diamond Braid and Vinyl Polymer Coating: The double braid shell of our recovery strap is infused with a vinyl polymer coating, offering exceptional waterproof and UV-resistant properties. Withstanding temperatures ranging from -40°F to 215°F, it ensures durability in extreme conditions. Additionally, both ends of the recovery straps heavy duty feature polyurethane coatings for increased wear resistance, corrosion protection, and easy cleaning.  
  • Safety Precautions: Considering various factors such as slope, road conditions, and instantaneous acceleration during towing, we recommend utilizing heavy-duty recovery ropes with higher load capacities to ensure safe and effective vehicle recovery operations. Our GODIAG snatch rope has undergone rigorous quality inspections, making it an ideal choice for trucks, jeeps, pickups, and other small vehicles, providing peace of mind in every recovery situation.  

Product Description:

recovery tow strap kinetic energy rope tow ropes for trucks kinetic tow rope heavy duty recovery  
1"×30ft Kinetic Recovery Rope Recovery Tow Strap Heavy Duty Energy Rope  
1"×30ft Kinetic Recovery Rope Recovery Tow Strap Heavy Duty Energy Rope  
1"×30ft Kinetic Recovery Rope Recovery Tow Strap Heavy Duty Energy Rope  
1"×30ft Kinetic Recovery Rope Recovery Tow Strap Heavy Duty Energy Rope  

kinetic rope kit

Technical Details:

Size‎1inch 30ft whit 2 soft shackle
Material‎Nylon
Color‎1in×30ft,(BLACK)+2pcs Soft Shackle
Brand‎GODIAG
Vehicle Service Type‎Passenger Car, ATV, SUV, UTV, Truck, Tractor
Load Capacity‎36500 pound
Fastener Material‎Stainless Steel
Product Dimensions‎360"L x 1"W
Item Weight‎10.89 pounds


    Who We Are?
    We are on-line exporter featuring China auto diagnostic tools for Do-It-Yourself and professional automotive mechanics, for online shop owners wholesale dropship at very low price. Our ever-lasting promise is "Top Quality, Good Service, Competitive Price".

    Why Choose us?
    We are auto diagnostic tools for Do-It-Yourself automotive mechanics.Then, what tools are most suitable for you doing DIY work? We have some recommendations, you want to turn off the engine light, then obd2 code scanners, they are easy-to-use.

    Our Mission Statement 
    We are trying to level up our tools and improve our customer service to satisfy customers first needs in the terms of good quality, competitive prices, fast delivery and prompt response to our customer questions.

    1.We prefer to accept paypal as our payment method. It is quick and safe.  

    2.eCheck payment will be held until cleared,It may take about 3-10 days to clear.After clear we will ship the item.

    3. Please make the payment within 3 days of auction closing, otherwise a UPI (Unpaid Item) will be put on your account.

    4.Total Amount Fees includes the final auction price plus S&H(Shipping and Handling).

    1. We ship to United States .

    2. Item will be shipped out within 1 working days (except weekends and holidays) 

    after the payment is cleared or received.  

    3. If you would like to post to other address , 

    please timely leave us a note when making payment through Paypal.

    We will NOT be responsible for any delivery failure due to unclear,

    unconfirmed or incomplete addresses given.  

    4. If you don't receive the item after the 30 days, please contact us freely, 

    we'll try our best to solve the delivery problem.    



    Taxes, Duties, Tariffs
    We can not be held responsible for any additional charges such as taxes, duties, tariffs, or brokerage fees that may apply to international orders. Normally we would mark the parcel in low value to avoid the duty, but different country, the policy is different, hence to find out which if any of these may apply, please contact your local government.

    Warranty

    Before shipping out, all goods have been double verified. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.  After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.
    If you have any using problem of the products which buy from us, Please contact us on eBay message firstly instead of giving us Negative or Neutral feedback, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

    We Accept You To Return The Item Within 30 Days For A Replacement Or Money Back When Item Has The Problem Bellow:  


    First, If you are not satisfied with the item you received, pls Return it within 30 days for a replacement or money back. please contact us via eBay message at the first time to get Return Address instead of sending back directly without permission.


    Second, If the item you received has quality problem, You can get full refund or exchange a new good item.You can start a return for the reason "it doesn't fit or i order it by mistake or Don’t like it or  or Found a better price".We will provide you with a label . Please do not select a reason: “Doesn't match description or photos or Item is defective ” thank  you ,


    Third, All returned items must be in the Original Packaging and please Provide the shipping tracking number, specific reason for the return.





    If you have any question, please feel free to contact us via ebay message and we will reply you ASAP.

    Business time: GMT+8 (8:30-18:00) from Monday to Friday.

    We greatly appreciate your POSITIVE feedback. 

    Please contact us on eBay message firstly instead of giving us Negative or Neutral feedback.

About Us

Who We Are?
We are on-line exporter featuring China auto diagnostic tools for Do-It-Yourself and professional automotive mechanics, for online shop owners wholesale dropship at very low price. Our ever-lasting promise is "Top Quality, Good Service, Competitive Price".

Why Choose us?
We are auto diagnostic tools for Do-It-Yourself automotive mechanics.Then, what tools are most suitable for you doing DIY work? We have some recommendations, you want to turn off the engine light, then obd2 code scanners, they are easy-to-use.

Our Mission Statement 
We are trying to level up our tools and improve our customer service to satisfy customers first needs in the terms of good quality, competitive prices, fast delivery and prompt response to our customer questions.

Payment

1.We prefer to accept paypal as our payment method. It is quick and safe.  

2.eCheck payment will be held until cleared,It may take about 3-10 days to clear.After clear we will ship the item.

3. Please make the payment within 3 days of auction closing, otherwise a UPI (Unpaid Item) will be put on your account.

4.Total Amount Fees includes the final auction price plus S&H(Shipping and Handling).

Shipping

1. We ship to United States .

2. Item will be shipped out within 1 working days (except weekends and holidays) 

after the payment is cleared or received.  

3. If you would like to post to other address , 

please timely leave us a note when making payment through Paypal.

We will NOT be responsible for any delivery failure due to unclear,

unconfirmed or incomplete addresses given.  

4. If you don't receive the item after the 30 days, please contact us freely, 

we'll try our best to solve the delivery problem.    



Terms

Taxes, Duties, Tariffs
We can not be held responsible for any additional charges such as taxes, duties, tariffs, or brokerage fees that may apply to international orders. Normally we would mark the parcel in low value to avoid the duty, but different country, the policy is different, hence to find out which if any of these may apply, please contact your local government.

Warranty

Before shipping out, all goods have been double verified. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.  After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.
If you have any using problem of the products which buy from us, Please contact us on eBay message firstly instead of giving us Negative or Neutral feedback, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

Returns

We Accept You To Return The Item Within 30 Days For A Replacement Or Money Back When Item Has The Problem Bellow:  


First, If you are not satisfied with the item you received, pls Return it within 30 days for a replacement or money back. please contact us via eBay message at the first time to get Return Address instead of sending back directly without permission.


Second, If the item you received has quality problem, You can get full refund or exchange a new good item.You can start a return for the reason "it doesn't fit or i order it by mistake or Don’t like it or  or Found a better price".We will provide you with a label . Please do not select a reason: “Doesn't match description or photos or Item is defective ” thank  you ,


Third, All returned items must be in the Original Packaging and please Provide the shipping tracking number, specific reason for the return.





Contact Us

If you have any question, please feel free to contact us via ebay message and we will reply you ASAP.

Business time: GMT+8 (8:30-18:00) from Monday to Friday.

We greatly appreciate your POSITIVE feedback. 

Please contact us on eBay message firstly instead of giving us Negative or Neutral feedback.

PaymentShippingReturn policyAbout usContact us

Copyright © - Tongtool All rights reserved | Design:Tongtool

100% Genuine
High Quality
Fast Shipping
tongtool
  • Brand: GODIAG
  • Color: Black
  • Type: Heavy Duty Energy Rope with 2 Soft Shackles
  • UPC: Does not apply

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software

  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery


How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.


Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.