ergoPouch - Organic HugMe Blanket 1.0/2.5 TOG - Caramel Grid
ergoPouch - Organic HugMe Blanket 1.0/2.5 TOG - Caramel Grid
ergoPouch - Organic HugMe Blanket 1.0/2.5 TOG - Caramel Grid
- Suitable for babies born full term (37 weeks +), weighing 3kg+ and measuring minimum 50cm in length. Ensure baby’s feet are touching the end of the bassinet/cradle when in use, and the tuck sheet is positioned no higher than mid-way up baby’s chest. Do not use with more than one child inside the tuck sheet It is recommended to sleep baby on back from birth For use only with a bassinet or cradle mattress. The mattress that this product is used with should have a firm surface, soft bedding is not recommended Do not modify the product Do not overdress baby when using the Baby Tuck Sheet, to prevent overheating.
| Brand: | ergoPouch |
|---|---|
| Size: | Crib |
| Color: | Caramel |
| Manufacturer: | ergoPouch |
| Part Number: | ZN3C5Q7 |
| Material Type: | Cotton |
| Isin: | IUT7UKRAXWHK |
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The HugMe Blanket is a TOG-rated, safer alternative to blankets suitable from birth* designed to minimise startle reflex and maximise sleep for newborns. Some babies may require additional firmness and security around their body for sleep without the need for swaddling. If this is your bub, meet our HugMe Blanket. A TOG-rated alternative to loose blankets, this firm-fitting mattress sleeve is safer, easy to use and flexible for different sleep environments. Use over the top of a layer to provide added warmth, security and comfort for an infant during sleep without the risk of coming untucked. The two TOG-rated sides allow you to adjust for warmth level and firmness. Use the 1.0 TOG side across your baby’s body for a moderate layer and moderate startle reflex. If your baby requires a warmer layer with a more secure fit, opt to use the 2.5 TOG side over their body. Follow the included Bedding Temperature Guide for help on what TOG side to use, and what to wear underneath for sleep. The HugMe Blanket features a two-way zip, to adjust for firmness (tightness) and mattress size. When using the right size for your baby’s length and sleep environment, the HugMe Blanket will not come up higher than mid-way up baby’s chest following safer sleep guidelines. Given the design of the product, the HugMe Blanket cannot become untucked from the mattress, be pulled up near baby’s face, or be classified as loose bedding in any way. If your baby does manage to get their legs out of the HugMe Blanket, it will simply lie flat on the mattress. Newborns who don’t like to be swaddled may find the firmness of the HugMe Blanket comforting in lieu of swaddling. Please cease using the HugMe Blanket once your baby shows signs of rolling over. The HugMe Blanket has been extensively and independently tested and approved by INPAA (Infant and Nursery Products Alliance of Australia) and in partnership with The Lullaby Trust UK as a safer-sleep product for newborns born at full term (37 weeks +), weight 3kg+ and length 50cm+ who are not rolling. We are very proud to be working in partnership with The Lullaby Trust on The HugMe blanket to champion their safer sleep advice and help ensure all babies have a safer sleeping environment. Find out more about The Lullaby Trust’s safer sleep advice here, and learn more about our partnership here. According to the standards set by INPAA, The Lullaby Trust UK, Red Nose Australia, and the American Academy of Paediatrics (AAP), the HugMe Blanket satisfies the following safer sleep requirements for a newborn: 1. Place infants in their own sleep space for sleep: The HugMe Blanket is custom designed to fit a bassinet, cot/crib and bedside sleeper, encouraging parents to put baby down to sleep in their own sleep space, rather than sharing a bed with them or sleeping in a space such as a seating device, swing, car seat, or lounger 2. No loose blankets in the baby’s sleep space: The HugMe Blanket is a firm-fitting mattress sleeve that fits all the way around a mattress, like you would put a pillow slip on a pillow. It cannot become loose, pull up higher than baby’s chest, and is designed to fall flat against the bed if a baby wriggles their way up and out of the sheet. It is not classed as loose bedding. 3. Place baby on their back, in feet-to-foot position for sleep: The HugMe Blanket encourages parents to place baby in their sleep environment on their backs, with their feet at the end of the cot/crib/bassinet. 4. Avoid overheating baby, keep their face uncovered: The HugMe Blanket is TOG-rated, lightweight, and made from breathable organic cotton. It comes with a dressing guide to help parents understand how warmly to dress their baby for sleep. This discourages the use of quilted blankets or heavy polyester blankets that trap heat and can cause overheating in newborns, as well as suffocation if pulled over face. Our products are reviewed by the Eczema Association of Australasia as being skin-friendly. All ergoPouch fabrics are dyed with non-toxic water based dyes. *The HugMe Blanket is suitable for use with babies who are not yet rolling, born after 37 weeks of pregnancy, weighing a minimum of 3kg and measuring 50cm and over in length. If you have a smaller or pre-term baby who requires, or has required, special care please follow the advice from your paediatrician before using this product. Discontinue use once baby shows signs of rolling over.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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