CarMD Connect – Real-Time Vehicle Location Sharing + Vehicle Health Monitoring | No Subscription | AI Auto Expert | Safety Alerts | Geofencing | Works on 1996+ OBDII Cars and Light Trucks
CarMD Connect – Real-Time Vehicle Location Sharing + Vehicle Health Monitoring | No Subscription | AI Auto Expert | Safety Alerts | Geofencing | Works on 1996+ OBDII Cars and Light Trucks
CarMD Connect – Real-Time Vehicle Location Sharing + Vehicle Health Monitoring | No Subscription | AI Auto Expert | Safety Alerts | Geofencing | Works on 1996+ OBDII Cars and Light Trucks
- Location Sharing + Geofencing: Get real-time updates and notifications in the app so you always know where your teen or elderly parent is—no GPS required.
- No Subscription Required: Enjoy full access to all features without hidden fees—CarMD Connect offers real-time tracking and diagnostics with zero subscription costs.
- Vehicle Health Monitoring: Get real-time vehicle status alerts and stay ahead of costly repairs with proactive insights. Continuously monitor vital systems and detect issues like a failing catalytic converter or low battery voltage to avoid surprise breakdowns. Decipher dashboard warning lights; get technician-verified fixes — including repair costs and service scheduling.
- Teen Driver Safety Tool: Set geofence boundaries and receive real-time alerts to ensure their safety on the road.
- AI Mechanic Support: Access "Ask CarMD," Get 24/7 personalized, vehicle-specific (based on your car's VIN and mileage) answers to your car questions powered by decades of expert repair data.
- Plug-and-Play Simplicity: Simply plug the device into your car's OBD2 port and connect via the CarMD Connect app—compatible with most 1996 and newer vehicles.
- Additional Features: Take advantage of a wide range of free app features designed to make car ownership easier and more convenient — including the ability to co-manage multiple vehicles, request emergency roadside assistance, and track your trips for better organization and maintenance planning.
| Brand: | CarMD |
|---|---|
| Manufacturer: | CarMD |
| Part Number: | HYBB8QX |
| Isin: | IGCTPVRMDPZX |
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Processing Time
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- Most orders are processed within 1–3 business days, depending on product availability.
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Shipping Coverage
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Products may ship from:
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Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
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You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
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Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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