Ancels Color Treatment Butter Hair Care Product, 7.1 oz (200 g), Ash Green Hair Color, 1 Container
Ancels Color Treatment Butter Hair Care Product, 7.1 oz (200 g), Ash Green Hair Color, 1 Container
Ancels Color Treatment Butter Hair Care Product, 7.1 oz (200 g), Ash Green Hair Color, 1 Container
If it does not fit your skin, please stop using it in the following situations. If you continue to use it as is, you may aggravate the symptoms, so we recommend you consult a dermatologist. (1) If any abnormalities such as redness, swelling, itchiness, or irritation occurred during use. (2) If you experience any of the above abnormalities due to direct sunlight. Do not use on areas with abnormalities such as wounds, swelling, or eczema. If it gets into your eyes, please wash it immediately. Keep out of reach of children. Do not store in places with extreme hot or cold temperatures, or in direct sunlight
| Brand: | エンシェールズ |
|---|---|
| Material Type: | Ammonia Free |
| Item Form: | Cream |
| Country/Region Of Manufacture: | Japan |
| Isin: | I8ZTXKU5GWTD |
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PLEASE READ.
If you put the color on brown or strong yellow blonde hair, the color may appear on the mat (greenish ash).
In rare cases, cosmetics may cause allergic reactions. Please do a patch test (skin test) before use.
Dye may vary greatly depending on the color and brightness of your hair, and the degree of damage before use.
Please first test the color on an inconspicuous area such as the collar and back of the ears.
Hair wig with black hair, gray hair, artificial fiber and so on will not get in color.
If the dye is insufficient, it may cause the paint to be less coated, or the amount of application. Apply more to cover your hair.
Please use rubber gloves or colored capes to prevent color on your nails, hands, and clothing.
Please use a towel that can be dirty for 2 to 3 days after dyeing. Color may stick
Please be careful of color transfer to walls, floors, bathtubs, tiles, sinks, etc.
Please be careful of color transfer to clothes, hats, pillows, etc. (especially when hair is wet).
Please use carefully for any skin abnormalities.
If cosmetics do not fit your skin or if the following conditions occur, please stop using this product.
If you continue to use your cosmetics as it is, the symptoms may deteriorate, so we recommend you consult a dermatologist.
(1) If you experience any abnormalities such as redness, swelling, itching, or irritation.
(2) If you experience any of the above abnormalities due to direct sunlight.
Please do not use for anything other than hair.
Please wash it off after use.
・This product is not edible.
Keep out of reach of infants.
If it gets into your eyes, immediately wash it with water or lukewarm water and see an ophthalmologist.
Please do not store in extreme temperatures and high humidity, such as fluorescent lights or in places exposed to direct sunlight.
Please use as soon as possible after opening the product
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
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We currently ship to addresses within the United States only.
Products may ship from:
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- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
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All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
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You can track your shipment anytime using the Track Your Order page on our website.
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If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
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- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
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Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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