Aftermarket Branded Android 13 Double 2DIN 7" IPS Car Stereo Apple CarPlay Radio GPS Navi WiFi Audio
Aftermarket Branded Android 13 Double 2DIN 7" IPS Car Stereo Apple CarPlay Radio GPS Navi WiFi Audio
Aftermarket Branded Android 13 Double 2DIN 7" IPS Car Stereo Apple CarPlay Radio GPS Navi WiFi Audio
Active 2x10.1" Black Dual Car Headrest DVD Player Digital Monitor Game HDMI IR E
Note:
1. The list of compatible vehicles and models provided is intended as a reference guide.
2. UA13 is Double Din Head Unit. Please measure your dashboard size. If the installation size of your car dashboard falls within the range of 170*96mm to 178*100mm and your car’s connector is an ISO connector, this unit can be installed directly. If not, you need to install it via a mounting kit or wire harness. The mounting kit or wire harness need to be purchased separately.
3. The unit supports analog SWC (steering wheel control) signal. If your car is controlled by digital signal, then a SWC adapter cable(not included) is needed to transfer the digital signal to analog signal. Otherwise, you will not be able to use the steering wheel control function.
Eonon UA13 Double Din Car Radio with Wireless Apple CarPlay and Android Auto, Bluetooth, Screen Mirroring, 7" IPS Touchscreen, AM/FM Car Stereo
- 【Double Din Car Stereo with Android 13 System】 Equiped with 4-Core CPU and 2GB RAM & 32GB ROM, 7 inch IPS touch screen with high resolution 1024x600. Built-in WiFi module, easy internet access, you can download many apps and enjoy surfing the internet with this android car play head unit. The new Rockchip processor (Android 13, API level 33) delivers high performance and low power consumption, overtaking ordinary 8-core processors.
- 【Works with Wireless & Wired Apple CarPlay】 The smarter, safer and more fun way to use your iPhone in the car. Apple CarPlay brings the things you want to do with your iPhone while driving and puts them right on this double din touchscreen car radio. You can get navigation, make calls, send and receive messages, and enjoy your favorite music. With Siri Voice Control, you could control the device with a word or a touch, very convenient.
- 【Supports Wireless Android Auto & Wired Android Auto】 Connect your Android smartphone to the double din car play screen via Android Auto and enjoy seamless connectivity and control of your phone in the car. With Google Assistant, you can make calls, use GPS navigation, listen to music, etc.
- 【IPS Display Screen with Excellent Viewing Experience】This 2 din android car stereo applies the latest IPS display screen, IPS greatly improves the color effect and can provide ultra-clear and vivid picture quality. It also inherits the advantages of 178° full-viewing angle.
- 【Practical Physical Knob】Physical buttons make it easier to adjust the volume of the car radio with a simple twist. Short press button-Mute On/Off, long press button- Power On/Off.
- 【GPS Navigation】The double din touchscreen car radio built-in GPS module and an external GPS antenna for online or offline map navigation. The car stereo is compatible with most of navigation apps in play store such as Google Maps, Waze etc.
- 【WiFi Connection】The double din car player built-in WiFi module, support WiFi connection and smart phone hotspot connection, you can download many apps such as Youtube, Spotify and enjoy surfing the internet via this android car radio.
- 【Latest Bluetooth System】Our Bluetooth car stereo features an independent Bluetooth module for quicker, more stable connections. Delight in high-quality music from various apps and services through seamless wireless Bluetooth streaming. Elevate your car audio system with our Bluetooth car stereo, offering the convenience and security of hands-free calling and wireless audio streaming.
- 【Phone Screen Mirroring】Our car stereo is compatible with the Screen Mirroring feature on nearly all Android and iOS phones. Simply connect via USB to sync your smartphone to the large screen and access a wide array of features including maps, movies, and more. (Please note: Netflix is not supported)
- 【Fast & Secure Charging】 This double din car Android player is equipped with a convenient USB Type-C port, providing you with an efficient way to charge your phone while on the road.
- 【Detachable Panel】With detachable Panel this double din car radio can be installed on a car with a dashboard size ranging from 178(Width)*100(Height)mm to 170(Width)*96(Height)mm.
- 【Built-in Multi-Home Launcher】The car stereo system has 3 sets of built-in UI for you to choose, just short press the icon to switch it.
- 【AM & FM Radio】The android car radio built in AM/FM tuner and RDS radio keeps you informed of the latest news around the world. You could save your favorite radio stations, so you won't miss it next time.
- 【Bluetooth Antenna】 The Bluetooth Antenna enhances connectivity by facilitating faster and more stable connections. Experience crystal-clear hands-free Bluetooth calls, seamless music playback, and a reliable link between your phone and the car stereo.
- 【Automatic Reversing Display】 Experience automatic switching to the reversing and parking display, ensuring real-time assistance and enhanced safety during maneuvers.
- 【Cooling System】 Crafted from high-quality heat dissipation materials, Eonon Car Stereo boasts ample width and strategically placed heat dissipation holes. This design ensures optimal performance of its advanced multi-functional media features while maintaining premium quality standards.
- 【Mounting Holes】 Eonon double din car stereo features ample screw holes, ensuring effortless bracket mounting to your head unit. Achieve the perfect mounting position tailored to your preference with ease.
- 【Steering Wheel Control Compatibility】Seamlessly integrate your vehicle's steering wheel buttons to answer and end calls, play music, switch modes, and more, allowing you to stay focused on the road.
- 【Support Software Updates】With OTA updates, you can keep this Android 13 head unit up-to-date by fixing software issues and enhancing security. Just a few taps, and your device is on the path to improvement. Note: The update is for the software, not an Android system upgrade.
- 【2 Din Android Car Stereo Essentials】 Support Eonon dashcam (A100 optional), backup camera (A0125 optional), Bluetooth OBD2 scanner (V0056 optional) and DAB+ box (A503 optional) (all not included). Enhance your vehicle with added functionality.
Parameter
- Model: UA13
- Applicable Car Models: 2 Din Universal
- Operation system: Android 13
- CPU: Quad-core (RK3562)
- RAM: 2GB
- Storage: 32GB
- Display: 7" IPS Touchscreen
- Resolution: 1024*600
- Operating voltage: DC12V
- Maximum operating current: ≤10A
Features
- CarPlay: Wired & Wireless
- Android Auto: Wired & Wireless
- Split-screen multitasking: No
- Adjustable viewing angle: No
- Screen mirroring: Yes
- 1s fast boot: Yes
- Steering wheel controls: Yes
- Built-in RDS radio receiver: Yes
- Preset radio stations: /
- Power-off memory function: Yes
- Key button color: Variable
- Wi-Fi Support: 2.4G/5G
- 4G Feature: 4G dongle needed
- Custom boot logo & screen wallpaper: Yes
- App installation: Yes
- Built-in UI themes: 3
Audio & Video
- Built-in DSP: No
- Built-in power amplifier: 4-channel FR/FL/RR/RL audio outputs and one subwoofer audio output
- EQ bands: 36
- EQ modes: Custom Standard Popular Rock Classical Jazz
- HPF/LPF adjustment: No
- Video input: 1
- Video output: 0
- Audio input: 2
- Audio output: 4
- USB input: 3
- RMS power (CTA-2006): 22W
- RMS power (manufacturer): 25W
- Max amplifier output: 4x45W
- Peak output: 38W
- RMS power bandwidth: 20-20KHZ
- Preamp outputs: 5-channel
- Sub preamp outputs: Yes
- Preamp voltage: 2.7V
Bluetooth
- Bluetooth version: Blueooth 5.0
- Hands-free calling: Yes
- Bluetooth phonebook: Yes
- Bluetooth music player: Yes
- Built-in & external mic: Yes
Note: 1. The list of compatible vehicles and models provided is intended as a reference guide. 2. UA13 is Double Din Head Unit. Please measure your dashboard size. If the installation size of your car dashboard falls within the range of 170*96mm to 178*100mm and your car’s connector is an ISO connector, this unit can be installed directly. If not, you need to install it via a mounting kit or wire harness. The mounting kit or wire harness need to be purchased separately. 3. The unit supports analog SWC (steering wheel control) signal. If your car is controlled by digital signal, then a SWC adapter cable(not included) is needed to transfer the digital signal to analog signal. Otherwise, you will not be able to use the steering wheel control function. Eonon UA13 Double Din Car Radio with Wireless Apple CarPlay and Android Auto, Bluetooth, Screen Mirroring, 7" IPS Touchscreen, AM/FM Car Stereo
Parameter
Features
Audio & Video
Bluetooth
Active 2x10.1" Black Dual Car Headrest DVD Player Digital Monitor Game HDMI IR E Free Postage to US! US Stock & US Local Delivery! We will ship the products within 1 business day after clearance of payment. Please kindly pay attention: No shipment to Guam, Puerto Rico, American Samoa, Northern Mariana Islands, Virgin Islands, Federal States of Micronesia, Marshall Islands, Palau, Alaska, Hawaii. Thanks for your attention. Confirmed address before sending Once we send out: 1. You could NOT reroute 2. You could NOT hold for pick up 3. You could NOT correct the address The courier company will return the package to us after tried to deliver the product to buyer two times. If buyer request us to resend the parcel, buyer should be responsible for all the return and resend postage. Above is the policy of Courier Company, hope we could get your understanding and attention. We send from US stock and there is no Extra Taxes, Customs & Duties. Unconditional Return within 60 Days We will provide Exchange or refund (Buyer's choice) for the defective product or dissatisfied purchase which reported within 60 Days. One Year Warranty All our items are brand new. We provide one year warranty for all our products from the date of purchase. Attention: 1. Customer is responsible for the return shipping fee; we will pay for sending the item back to customer. 2. We suggest that ask professional to install products and contact us when installing issue happened. However, we are not responsible for installing or uninstalling. Damage or missing components Our products are all brand new and inspected carefully before sending out. Please check the package before the courier leaves. If you receive a broken item or missing part, please keep the original package and email the photos & your contact number to us within 5 days. If products possibly damage during delivery, customers have to report in 5 days with your contact number and photo showing damage. Meanwhile, it may take about 15 days for the shipping company to investigate the case, thanks for your understanding. Important note The situation below does NOT meet the warranty policy requirements. 1. Install and operate products inappropriately. 2. Warranty seal is removed or damaged 3. Product is opened or repaired by unauthorized person. Eonon is an in-car audio video brand with 20-year history, enjoying a great popularity among millions of customers from all over the world. Different from other trading companies, we have professional technicians and our own professional R&D team, who help us with our products' unique design and high quality. With rich experiences through all these years, we have becoming a professional company for in-car entertainment products. We are confident that we will provide you top-notch car-related products as well as solid customer service. You will enjoy every moment with Eonon products on the road, and also get benefits from our world-class customer service like 60-day money back guarantee. Should you have any questions, please feel free to send message to us. Our customer service team will serve you 5 days a week except Weekends and public holidays. Our office hours is from 9:00 am to 18:00 pm Hong Kong time (18:00 pm - 03:00 am US Time), and we will try to answer your mail within 24 hours except Weekends and public holidays. Copyright of Euaudioworld. All rights reserved. |
| Brand: | Aftermarket Branded |
|---|---|
| Isin: | IRLY4BIGPDUX |
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Backordered
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Active 2x10.1" Black Dual Car Headrest DVD Player Digital Monitor Game HDMI IR E
Note:
1. The list of compatible vehicles and models provided is intended as a reference guide.
2. UA13 is Double Din Head Unit. Please measure your dashboard size. If the installation size of your car dashboard falls within the range of 170*96mm to 178*100mm and your car’s connector is an ISO connector, this unit can be installed directly. If not, you need to install it via a mounting kit or wire harness. The mounting kit or wire harness need to be purchased separately.
3. The unit supports analog SWC (steering wheel control) signal. If your car is controlled by digital signal, then a SWC adapter cable(not included) is needed to transfer the digital signal to analog signal. Otherwise, you will not be able to use the steering wheel control function.
Eonon UA13 Double Din Car Radio with Wireless Apple CarPlay and Android Auto, Bluetooth, Screen Mirroring, 7" IPS Touchscreen, AM/FM Car Stereo
- 【Double Din Car Stereo with Android 13 System】 Equiped with 4-Core CPU and 2GB RAM & 32GB ROM, 7 inch IPS touch screen with high resolution 1024x600. Built-in WiFi module, easy internet access, you can download many apps and enjoy surfing the internet with this android car play head unit. The new Rockchip processor (Android 13, API level 33) delivers high performance and low power consumption, overtaking ordinary 8-core processors.
- 【Works with Wireless & Wired Apple CarPlay】 The smarter, safer and more fun way to use your iPhone in the car. Apple CarPlay brings the things you want to do with your iPhone while driving and puts them right on this double din touchscreen car radio. You can get navigation, make calls, send and receive messages, and enjoy your favorite music. With Siri Voice Control, you could control the device with a word or a touch, very convenient.
- 【Supports Wireless Android Auto & Wired Android Auto】 Connect your Android smartphone to the double din car play screen via Android Auto and enjoy seamless connectivity and control of your phone in the car. With Google Assistant, you can make calls, use GPS navigation, listen to music, etc.
- 【IPS Display Screen with Excellent Viewing Experience】This 2 din android car stereo applies the latest IPS display screen, IPS greatly improves the color effect and can provide ultra-clear and vivid picture quality. It also inherits the advantages of 178° full-viewing angle.
- 【Practical Physical Knob】Physical buttons make it easier to adjust the volume of the car radio with a simple twist. Short press button-Mute On/Off, long press button- Power On/Off.
- 【GPS Navigation】The double din touchscreen car radio built-in GPS module and an external GPS antenna for online or offline map navigation. The car stereo is compatible with most of navigation apps in play store such as Google Maps, Waze etc.
- 【WiFi Connection】The double din car player built-in WiFi module, support WiFi connection and smart phone hotspot connection, you can download many apps such as Youtube, Spotify and enjoy surfing the internet via this android car radio.
- 【Latest Bluetooth System】Our Bluetooth car stereo features an independent Bluetooth module for quicker, more stable connections. Delight in high-quality music from various apps and services through seamless wireless Bluetooth streaming. Elevate your car audio system with our Bluetooth car stereo, offering the convenience and security of hands-free calling and wireless audio streaming.
- 【Phone Screen Mirroring】Our car stereo is compatible with the Screen Mirroring feature on nearly all Android and iOS phones. Simply connect via USB to sync your smartphone to the large screen and access a wide array of features including maps, movies, and more. (Please note: Netflix is not supported)
- 【Fast & Secure Charging】 This double din car Android player is equipped with a convenient USB Type-C port, providing you with an efficient way to charge your phone while on the road.
- 【Detachable Panel】With detachable Panel this double din car radio can be installed on a car with a dashboard size ranging from 178(Width)*100(Height)mm to 170(Width)*96(Height)mm.
- 【Built-in Multi-Home Launcher】The car stereo system has 3 sets of built-in UI for you to choose, just short press the icon to switch it.
- 【AM & FM Radio】The android car radio built in AM/FM tuner and RDS radio keeps you informed of the latest news around the world. You could save your favorite radio stations, so you won't miss it next time.
- 【Bluetooth Antenna】 The Bluetooth Antenna enhances connectivity by facilitating faster and more stable connections. Experience crystal-clear hands-free Bluetooth calls, seamless music playback, and a reliable link between your phone and the car stereo.
- 【Automatic Reversing Display】 Experience automatic switching to the reversing and parking display, ensuring real-time assistance and enhanced safety during maneuvers.
- 【Cooling System】 Crafted from high-quality heat dissipation materials, Eonon Car Stereo boasts ample width and strategically placed heat dissipation holes. This design ensures optimal performance of its advanced multi-functional media features while maintaining premium quality standards.
- 【Mounting Holes】 Eonon double din car stereo features ample screw holes, ensuring effortless bracket mounting to your head unit. Achieve the perfect mounting position tailored to your preference with ease.
- 【Steering Wheel Control Compatibility】Seamlessly integrate your vehicle's steering wheel buttons to answer and end calls, play music, switch modes, and more, allowing you to stay focused on the road.
- 【Support Software Updates】With OTA updates, you can keep this Android 13 head unit up-to-date by fixing software issues and enhancing security. Just a few taps, and your device is on the path to improvement. Note: The update is for the software, not an Android system upgrade.
- 【2 Din Android Car Stereo Essentials】 Support Eonon dashcam (A100 optional), backup camera (A0125 optional), Bluetooth OBD2 scanner (V0056 optional) and DAB+ box (A503 optional) (all not included). Enhance your vehicle with added functionality.
Parameter
- Model: UA13
- Applicable Car Models: 2 Din Universal
- Operation system: Android 13
- CPU: Quad-core (RK3562)
- RAM: 2GB
- Storage: 32GB
- Display: 7" IPS Touchscreen
- Resolution: 1024*600
- Operating voltage: DC12V
- Maximum operating current: ≤10A
Features
- CarPlay: Wired & Wireless
- Android Auto: Wired & Wireless
- Split-screen multitasking: No
- Adjustable viewing angle: No
- Screen mirroring: Yes
- 1s fast boot: Yes
- Steering wheel controls: Yes
- Built-in RDS radio receiver: Yes
- Preset radio stations: /
- Power-off memory function: Yes
- Key button color: Variable
- Wi-Fi Support: 2.4G/5G
- 4G Feature: 4G dongle needed
- Custom boot logo & screen wallpaper: Yes
- App installation: Yes
- Built-in UI themes: 3
Audio & Video
- Built-in DSP: No
- Built-in power amplifier: 4-channel FR/FL/RR/RL audio outputs and one subwoofer audio output
- EQ bands: 36
- EQ modes: Custom Standard Popular Rock Classical Jazz
- HPF/LPF adjustment: No
- Video input: 1
- Video output: 0
- Audio input: 2
- Audio output: 4
- USB input: 3
- RMS power (CTA-2006): 22W
- RMS power (manufacturer): 25W
- Max amplifier output: 4x45W
- Peak output: 38W
- RMS power bandwidth: 20-20KHZ
- Preamp outputs: 5-channel
- Sub preamp outputs: Yes
- Preamp voltage: 2.7V
Bluetooth
- Bluetooth version: Blueooth 5.0
- Hands-free calling: Yes
- Bluetooth phonebook: Yes
- Bluetooth music player: Yes
- Built-in & external mic: Yes
Note: 1. The list of compatible vehicles and models provided is intended as a reference guide. 2. UA13 is Double Din Head Unit. Please measure your dashboard size. If the installation size of your car dashboard falls within the range of 170*96mm to 178*100mm and your car’s connector is an ISO connector, this unit can be installed directly. If not, you need to install it via a mounting kit or wire harness. The mounting kit or wire harness need to be purchased separately. 3. The unit supports analog SWC (steering wheel control) signal. If your car is controlled by digital signal, then a SWC adapter cable(not included) is needed to transfer the digital signal to analog signal. Otherwise, you will not be able to use the steering wheel control function. Eonon UA13 Double Din Car Radio with Wireless Apple CarPlay and Android Auto, Bluetooth, Screen Mirroring, 7" IPS Touchscreen, AM/FM Car Stereo
Parameter
Features
Audio & Video
Bluetooth
Active 2x10.1" Black Dual Car Headrest DVD Player Digital Monitor Game HDMI IR E  Free Postage to US! US Stock & US Local Delivery! We will ship the products within 1 business day after clearance of payment. Please kindly pay attention: No shipment to Guam, Puerto Rico, American Samoa, Northern Mariana Islands, Virgin Islands, Federal States of Micronesia, Marshall Islands, Palau, Alaska, Hawaii. Thanks for your attention. Confirmed address before sending Once we send out: 1. You could NOT reroute 2. You could NOT hold for pick up 3. You could NOT correct the address The courier company will return the package to us after tried to deliver the product to buyer two times. If buyer request us to resend the parcel, buyer should be responsible for all the return and resend postage. Above is the policy of Courier Company, hope we could get your understanding and attention. We send from US stock and there is no Extra Taxes, Customs & Duties. Unconditional Return within 60 Days We will provide Exchange or refund (Buyer's choice) for the defective product or dissatisfied purchase which reported within 60 Days. One Year Warranty All our items are brand new. We provide one year warranty for all our products from the date of purchase. Attention: 1. Customer is responsible for the return shipping fee; we will pay for sending the item back to customer. 2. We suggest that ask professional to install products and contact us when installing issue happened. However, we are not responsible for installing or uninstalling. Damage or missing components Our products are all brand new and inspected carefully before sending out. Please check the package before the courier leaves. If you receive a broken item or missing part, please keep the original package and email the photos & your contact number to us within 5 days. If products possibly damage during delivery, customers have to report in 5 days with your contact number and photo showing damage. Meanwhile, it may take about 15 days for the shipping company to investigate the case, thanks for your understanding. Important note The situation below does NOT meet the warranty policy requirements. 1. Install and operate products inappropriately. 2. Warranty seal is removed or damaged 3. Product is opened or repaired by unauthorized person. Eonon is an in-car audio video brand with 20-year history, enjoying a great popularity among millions of customers from all over the world. Different from other trading companies, we have professional technicians and our own professional R&D team, who help us with our products' unique design and high quality. With rich experiences through all these years, we have becoming a professional company for in-car entertainment products. We are confident that we will provide you top-notch car-related products as well as solid customer service. You will enjoy every moment with Eonon products on the road, and also get benefits from our world-class customer service like 60-day money back guarantee. Should you have any questions, please feel free to send message to us. Our customer service team will serve you 5 days a week except Weekends and public holidays. Our office hours is from 9:00 am to 18:00 pm Hong Kong time (18:00 pm - 03:00 am US Time), and we will try to answer your mail within 24 hours except Weekends and public holidays. Copyright of Euaudioworld. All rights reserved. |
Item Specifics
Features
Android Radio, Auxiliary Input, Bluetooth Ready, MP3 Player, Steering Wheel Control, Touchscreen, USB Input, Equalizer, Smartphone Charging, Voice-Activated Command, Animated Display, Built-in Hard Disk, RDS, Sat Nav Compatible, Built-in GPS Antenna, Expandable Memory, FM Transmitter, Android Car Stereo, Apple CarPlay, Android Auto, Mirror Link, Car Stereo Bluetooth, Car Stereo Touch Screen, Car Stereo Double DIN, Car Stereos Head units, Car Radio Bluetooth, CarPlay Stereo, CarPlay Radio, CarPlay Screen
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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