The Honest Kitchen Whole Food Clusters Human Grade Dry Puppy Food
The Honest Kitchen Whole Food Clusters Human Grade Dry Puppy Food
- WORLD’S FIRST HUMAN GRADE DRY DOG FOOD: Most pet food is something called ‘feed grade.’ Whole Food Clusters are the world’s first human grade dry food — made with 100% human grade ingredients and produced in a human food facility. That means higher quality ingredients and more safety standards, just like you’d expect from your own food!
- A SMART START FOR PUPPIES: This complete and balanced dry puppy food has enhanced protein to support muscular development, boosted DHA for brain health, and double the probiotics for digestive system support. Suitable for large breed puppies as well as adult mothers (gestation/lactation).
- PREMIUM NUTRITION: Clusters are thoughtfully prepared using human grade muscle meat & liver, oats, beneficial fats & live probiotics; cold pressed into delicious, bite-size, ready-to-eat pieces. This recipe is also free of potatoes and legumes.
- MINIMALLY PROCESSED: Clusters are made by mixing small batches of fresh ingredients, cold pressing them into bite-sized clusters, and then gently slow roasting and dehydrating them to maintain the nutrients, aroma and taste of whole foods.
- WE SAY NO TO: This recipe contains no feed grade ingredients, meat meals, fillers, GMO ingredients, artificial flavors or artificial preservatives.
| Brand: | The Honest Kitchen Store |
|---|---|
| Size: | 4 Pound (Pack of 1) |
| Manufacturer: | The Honest Kitchen |
| Part Number: | DCLUPWGC4 |
| Model: | DCLUPWGC4 |
| Product Dimensions: | 10.0 x 8.0 x 8.0 inches; 4.15 pounds |
| Isin: | I14GPDS4XC38 |
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MONEY BACK GUARANTEE
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Fast Shipping
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Introducing the world’s first human grade dry dog food for puppies! We believe that fresh, clean ingredients with minimal processing provide puppies with the best nutrition possible. Created with a veterinary nutritionist, these 100% human grade clusters are made with cage free chicken (no rendered meals!), veggies, salmon oil and probiotics in proportions just right for growing puppies. We cold press, slow roast and dehydrate each bite to maintain the taste and nutrition of whole foods in a size perfect for smaller puppy mouths. Every batch is made in our human grade kitchen with lots of love and without compromise. THE HONEST DIFFERENCE Most pet food makers would never invite you inside their kitchens—because they’re not kitchens. They’re heavy processing plants. Our company started in our founder's kitchen in 2002, where she made meals for her family (both human and pets). Today, we still prepare food with the same love and uncompromising quality. Our food is made from ingredients you’d recognize in your own kitchen right alongside breakfast cereals and bakery mixes, so it satisfies the same rigorous safety, cleanliness and quality standards of people food. If we wouldn’t put it on our own dinner table, we won’t feed it to your pet. INGREDIENTS WITH INTEGRITY From eggs and salmon to pumpkin and parsley, wholesome foods you recognize and can pronounce are the only ingredients we use. And what we leave out is as important as what we put in. Our food is made in the USA and never contains the potentially unsafe and unhealthy ingredients found in feed-grade products. \- No by-products or fillers \- No additives or preservatives \- No “4D” meats or feathers \- No corn, wheat or soy \- No ingredients from China \- No GMO ingredients Our suppliers must certify they meet the strictest standards for food safety and health as well as sustainability and fair-trade practices. Every year, each of our suppliers signs our “Human Food Grade Guarantee” and “Statement of Quality and Integrity.” It’s not easy to become one of our supplies — and for good reason. WHY HUMAN GRADE For veterinarians, food safety experts and savvy pet owners, there’s 100% human grade, and there’s everything else. It’s the best pet food you can buy, ensuring a level of quality and safety no feed-grade product can claim. We use only the highest quality ingredients from sources we trust (and no phony, feed grade ingredients ever). Our preparation methods and facilities meet safety standards 7x those of feed-grade ones. We do more than meet the highest standard for food safety and quality — we invented it. A few other pet food brands have since followed our lead, but most continue to use inferior, feed-grade ingredients. Once you learn the difference, you’ll never go back to feed grade again.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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