Svauoumu Turtles Basking Platform Tortoise Cave Water Turtle Island Aquarium Axolotl Cave Terrarium Cave Bearded Dragon Aquarium Stones with Cave
Svauoumu Turtles Basking Platform Tortoise Cave Water Turtle Island Aquarium Axolotl Cave Terrarium Cave Bearded Dragon Aquarium Stones with Cave
Svauoumu Turtles Basking Platform Tortoise Cave Water Turtle Island Aquarium Axolotl Cave Terrarium Cave Bearded Dragon Aquarium Stones with Cave
- Durable material: made of environmentally friendly, non-toxic resin material, natural and beautiful, durable, not easy to fade, does not cause pollution and damage to your pet and the water quality, and ensures the healthy growth of climbing animals
- Size: 24 x 17 x 9.5 cm / 9.4 x 6.7 x 3.7 inches (length x width x height). Suitable for most reptiles and small pets. Please refer to the size chart directly to choose a cute pet that suits your home
- Rotating trapezoidal design: the unique trapezoidal design with flat bottom of the artificial landscape stone is realistic and simulates the appearance of the rock to create a natural atmosphere. Pets can swim and climb on the rock surface, eat or rest
- Hidden caves: provide hiding places for pets and fish, so pets have more privacy and security. As a reminder The interior of this turtle patio is hollow, it can be stuffed with silica gel or newspaper and sealed with glue so that lizards or bearded dragons do not crawl into the small holes inside and get stuck. The main hiding place can be enjoyed without risk.
- Applicable objects: suitable for all types of small animals such as: turtles, leopard geckos, salamanders, spiders, scorpions, lizards, frogs, chameleons, bearded dragons, tree frogs, geckos and other amphibians
Brand: | Svauoumu |
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Color: | natural |
Manufacturer: | HUOHUOZHU |
Part Number: | N92N7W7 |
Material Type: | Plastic |
Isin: | ILELFSQWTQPT |

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Effect:
The turtle stand is made of resin, which is natural and beautiful, does not fade easily and gives people a sense of natural environment.
Pets naturally have the opportunity to hide or play and satisfy their health need for coolness, privacy and protection.
Aquarium Decoration for Turtle Shell, Aquarium Decoration for Reptile Basins and Other Landscape Decorations
The turtle terrace can also be used by your pet as a patio for feeding and breathing exercises.
The turtle terrace provides amphibians and reptiles a place to play, eat and bathe in natural sunlight to satisfy their health needs.
Specification:
Material: Resin
Size: 24 x 17 x 9.5 cm / 9.4 x 6.7 x 3.7 inches (length x width x height).
Package includes:
1 x turtle terrace.
About our services:
1. If you have any questions, please leave your message. We promise to reply to you within 24 hours and provide you with the best service.
Note:
Due to manual measurement, lighting, display and other reasons, there may be slight errors. Please refer to the actual product. Thank you for your understanding.
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