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SBT Kawasaki Crankshaft Connecting Rod 1999-2004 Ultra 150 2002-2005 STX-R

Brand: SBT
Kawasaki Crankshaft Connecting Rod 1999-2004 Ultra 150 2002-2005 STX-R
23-211-122

Applications:

1999 Kawasaki Ultra 150
2000 Kawasaki Ultra 150
2001 Kawasaki Ultra 150
2002 Kawasaki STX-R
2002 Kawasaki Ultra 150
2003 Kawasaki 1200 STX
2003 Kawasaki STX-R
2003 Kawasaki Ultra 150
2004 Kawasaki STX-R
2004 Kawasaki Ultra 150
2005 Kawasaki STX-R

GENERAL INFORMATION

SBT uses the fastest, most efficient and affordable shipping method available. We use FedEx and USPS for shipping within the United States. Extra charges apply to Hawaii, Alaska, Puerto Rico, Guam and Saipan.

Combine orders and save on shipping! For all Domestic and International customers please request an invoice at check out if you are ordering multiple items. Due to different items with different weights, we ask you request an invoice for correct shipping total. You will receive an invoice via eBay after items are combined with correct total.

Multiple items may arrive in separate packages. All shipments will have a tracking number emailed to the email address that you have provided us and will be traceable through the shipping company's web site. For FedEx, you will receive the tracking number directly from FedEx. If you have any questions regarding shipping or our policy feel free to contact the customer service department through eBay.

DOMESTIC SHIPPING

Alaska and Hawaii customers, your items will ship out via FedEx or United States Postal Service.

**All packages shipped within the state of Florida will be charged a 7% sales tax. **

INTERNATIONAL SHIPPING

We ship items internationally via Ebay's Global Shipping program. SBT will ship using either FedEx or USPS to Ebay's facility in Erlanger, KY. Once the package has reached Erlanger, responsibility of the package transfers over to Ebay, and they will send the package to its final destination. Transit times are based on what FedEx or USPS quote and does not include delays in customs within your country. Price quotes can be seen by placing the desired items in your cart.

SBT will not be fraudulent on any customs forms, so please do not ask. We only put the true value of the items in the box. We do not pay for any international customs fees or duties.

We cannot ship any chemicals internationally due to postal regulations.

We cannot issue return call tags for international customers. Please ensure you are purchasing the correct items before completing your check out (i.e. correct sizes for apparel items and correct engine parts for your ski). All returned items for international customers will be shipped at the customers expense. If you have purchased the wrong item and need to return you will not be refunded your original shipping money.

If a package is returned to us for non-receipt, you will be refunded minus the shipping costs. If you would like the package resent to you, there will be another shipping charge.

If you have any questions regarding shipping or our policy feel free to contact us via eBay.

We proudly accept PayPal as payment for all eBay transactions.

Engines Parts Pistons Electrical

ENGINE WARRANTY

The written warranties provided hereunder are in lieu of all other warranties, expressed or implied, including all warranties of merchantability and warranties of fitness for a particular purpose. SBT shall not be liable to the user or buyer for any incidental, consequential, or special damages of any type. The exclusive remedy of the user or buyer and the limit of the liability or SBT, for all losses, damages, or injuries from the use of SBT parts, products or repairs (including claims based upon contract negligence, strict liability, or tort) shall be the replacement or repair remedies specified under the written warranties set forth herein below. These terms are an essential part of the bargain between the parties based upon the price of sale negotiated herein.

SBT warrants its standard engines for a period of one (1) year from the date of the original purchase against any failure that would require replacement. In the event that an engine with a two (2) year warranty is purchased, all the same guidelines apply with the exception of the term. SBT's obligations hereunder are limited to the repair or replacement of the engine. The foregoing are the Buyer's exclusive remedies. The terms of the limited warranty are expressed on SBT's standard invoice and the terms are incorporated herein.

All warranty claims must be furnished to SBT, in writing, within a period of fourteen (14) days from Buyer's discovery of any defect or problem covered herein or must be reported to SBT, via telephone, with the issuance of a specific RGA number. Telephonic notice shall not be effective unless an authorization number is issued by SBT. From the date of notice to SBT, the Buyer must return the defective unit within thirty (30) days to SBT postage prepaid otherwise, all warranties hereunder are null and void. SBT assumes no liability for product returned to the factory without prior written approval. An approved warranty must arrive at SBT, properly marked with the SBT issued RGA number on the box and on any paperwork enclosed. The product must arrive including only the original parts supplied by SBT with the original purchase. SBT is not responsible for any extra parts left on your engine or crankshaft. Any parts left on your warranty will be discarded by SBT.

SBT assumes no liability for labor charges or damage to other components or assemblies resulting from failure of the engine. This warranty does not apply to an engine which been subject to modification or has been disassembled, including, but not limited to, removal of the head. Any warranty work performed by SBT does not extend the original warranty period of either one (1) year or two (2) years from the date of original purchase. The express written warranties set forth herein constitute the only warranties made by SBT in connection with this transaction. As noted herein below, all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose, are expressly disclaimed. All limited warranties specified herein are conditioned upon Buyer's immediate notice to SBT of the alleged fault or defect.

This warranty does not apply to personal watercraft (PWC) used for rental or commercial purposes. SBT offers no warranty for PWC's used for rental or commercial purposes. Your account must be current and in good standing before SBT will perform any warranty work.

In the event that a Buyer asserts any claim against SBT, under the aforementioned warranties or otherwise, and if said claims are not resolved through negotiations between the parties, then all such claims and disputes shall be subject to non-binding mediation in Pinellas County, Florida, as a condition precedent to Buyer's asserting any legal action against SBT. Said mediation shall be conducted by a certified mediator under the laws of the state of Florida, and each party shall be responsible for paying an equal share of all mediation costs. This mandatory mediation shall be a condition precedent to the filing of any legal action or lawsuit. If said claims are not settled through mediation, all legal actions or lawsuits shall be brought exclusively in Pinellas County, Florida and the prevailing party shall be entitled to attorneys' fees and costs.The terms of this agreement shall be enforceable by any court of competent jurisdiction.

Venue for the enforcement of this agreement or for the resolution of any dispute between Buyer and SBT shall be abjudicated in Pinellas County, Florida, and venue for all suits shall be fixed in Pinellas County, Florida


LIFETIME LIMITED WARRANTY PISTONS

----EFFECTIVE JANUARY 1, 2002----

SBT warrants its pistons to be free from defects in parts and workmanship for the lifetime of the personal watercraft. The determination as to whether or nor a part is defective rests with SBT management and such determination is final. All products alleged by Purchaser to be defective must be returned to SBT, postage prepaid, with an SBT issued RGA (returned goods authorization) number. This limited warranty does not cover labor or other costs or expenses incidental to the repair/or replacement of the piston. This limited warranty does not apply to any product which has been subject to misuse, mishandling, misapplication, neglect (including but not limited to exposure to water, lack of lubrication, or overheating), accident, or improper installation. SBT assumes no liability for labor charges nor damage to other components or assemblies resulting from failure of parts.

This warranty does not apply to personal watercraft (pwc) used for rental or commercial purposes. SBT offers no warranty for pwc used for rental or commercial purposes.

THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE NOT EXPRESSLY SET FORTH HEREIN.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Your account must be current and in good standing before SBT will perform any warranty work


PARTS LIMITED WARRANTY

SBT warrants it's parts to be free from defects in parts and workmanship for 90 days from date of original purchase (This 90 day limited warranty does not aply to engines, crankshafts, pistons, or electrical components, which carry a different warranty). The determination as to whether or not a part is defective rest with SBT management, and such determination is final. All products alleged by Buyer to be defective must be returned to SBT, postage, prepaid, with an SBT issued RGA (returned goods authorizations) number. This limited warranty does not cover labor or other costs or expenses incidental to the repair/or replacements of products or parts. This limited warranty does not apply to any product which has been subject to misuse, mishandling, misapplication, neglect (including but not limited to exposure to water, lack of lubrication, or overheating), accident, or improper installation. SBT assumes no liability for labor charges nor damage to other components or assemblies resulting from failure of parts. SBT specifically disclaims any responsibility for warranties by suppliers or manufacturers issued by or otherwise advertised by them


ELECTRICAL WARRANTY

  • All electrical parts are backed by SBT's one year manufacturer's defect warranty.
  • All warranty claims must be sent in with a RGA number. An RGA number can be obtained by calling SBT and giving the time and location of your purchase. All return authorizations expire after 30 days. SBT assumes no liability for products returned to the factory without prior authorization. An approved warranty must arrive at SBT properly marked with the SBT issues RGA number on the outside of the box and any paperwork enclosed. The product must arrive with only the originally attached parts. SBT is not responsible for any extra parts left on the product. All extra parts left on the warranty part will be discarded.
  • SBT assumes no liability for labor charges or damage to other components or assemblies resulting from failure of the warranted part.
  • Any warranty replacement does not extend the warranty past the one year from original purchase date.
  • Warranty will be void if failure results from misuse, damaged caused by other components, water, parts not used for their original intent and/or application, etc.
  • As noted, all other warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose, are expressly disclaimed.
  • Your account must be current and in good standing before SBT will replace any qarranted items.
  • In the event that a Buyer asserts any claim against SBT, under the aforementioned warranties or otherwise, and if said claims are not resolved through negotiations between parties, then all such claims and disputes shall be subject to non-binding mediation in Pinellas County, Florida, as a condition precedent to Buyers asserting any legal action against SBT. Said mediation shall be conducted by a certified mediator under the laws of State of Florida, and each party shall be responsible for paying an equal share of all mediation costs. This mandatory mediation shall be a condition precedent to the filing of any legal action or lawsuit. If said claims are not settled through mediation, all legal actions or lawsuits shall be brought exclusively in Pinellas County, Florida, and the prevailing party shall be entitled to attorneys' fees and costs. The terms of this agreement shall be enforced by any court of competent jurisdiction.
  • Venue for the enforcement of this agreement or for the resolution of any dispute between Buyer and SBT shall be adjudicated in Pinellas County, Florida, and venue for all suits shall be fixed in Pinellas county, Florida.

SBT hopes that you will be happy with your new purchase and that everything meets or exceeds your expectations. This is not always the case and sometimes you get the wrong item whether it is size, color, not what you thought, or it is the wrong part for your application. SBT will gladly accept your return within 60 days for items that are in new, sellable condition and have not been installed. We DO NOT accept returns/exchanges on CUSTOM made products, including ALL of our seat covers, traction mats and custom storage covers (with the exception of black cut groove), these items are non returnable and non refundable. Send us a note through eBay for a return authorization (RA) number, and open a return on Ebay.

Any reference to Original Equipment Manufacturer (OEM) names, trade names, specifications, or part numbers is for informational purposes only. Short Block Technologies, Inc. is not affiliated with any of the OEMs referred to in this ad. Copyrights and Trademarks belong to their respective companies.

Copyright 2017 Short Block Technologies, Inc. All Rights Reserved.

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Brand: SBT
Isin: IB8SOWAMNVNE

$222.12

$223.33
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SBT Kawasaki Crankshaft Connecting Rod 1999-2004 Ultra 150 2002-2005 STX-R

SBT Kawasaki Crankshaft Connecting Rod 1999-2004 Ultra 150 2002-2005 STX-R

$222.12 $223.33 (1% off)

Kawasaki Crankshaft Connecting Rod 1999-2004 Ultra 150 2002-2005 STX-R
23-211-122

Applications:

1999 Kawasaki Ultra 150
2000 Kawasaki Ultra 150
2001 Kawasaki Ultra 150
2002 Kawasaki STX-R
2002 Kawasaki Ultra 150
2003 Kawasaki 1200 STX
2003 Kawasaki STX-R
2003 Kawasaki Ultra 150
2004 Kawasaki STX-R
2004 Kawasaki Ultra 150
2005 Kawasaki STX-R

GENERAL INFORMATION

SBT uses the fastest, most efficient and affordable shipping method available. We use FedEx and USPS for shipping within the United States. Extra charges apply to Hawaii, Alaska, Puerto Rico, Guam and Saipan.

Combine orders and save on shipping! For all Domestic and International customers please request an invoice at check out if you are ordering multiple items. Due to different items with different weights, we ask you request an invoice for correct shipping total. You will receive an invoice via eBay after items are combined with correct total.

Multiple items may arrive in separate packages. All shipments will have a tracking number emailed to the email address that you have provided us and will be traceable through the shipping company's web site. For FedEx, you will receive the tracking number directly from FedEx. If you have any questions regarding shipping or our policy feel free to contact the customer service department through eBay.

DOMESTIC SHIPPING

Alaska and Hawaii customers, your items will ship out via FedEx or United States Postal Service.

**All packages shipped within the state of Florida will be charged a 7% sales tax. **

INTERNATIONAL SHIPPING

We ship items internationally via Ebay's Global Shipping program. SBT will ship using either FedEx or USPS to Ebay's facility in Erlanger, KY. Once the package has reached Erlanger, responsibility of the package transfers over to Ebay, and they will send the package to its final destination. Transit times are based on what FedEx or USPS quote and does not include delays in customs within your country. Price quotes can be seen by placing the desired items in your cart.

SBT will not be fraudulent on any customs forms, so please do not ask. We only put the true value of the items in the box. We do not pay for any international customs fees or duties.

We cannot ship any chemicals internationally due to postal regulations.

We cannot issue return call tags for international customers. Please ensure you are purchasing the correct items before completing your check out (i.e. correct sizes for apparel items and correct engine parts for your ski). All returned items for international customers will be shipped at the customers expense. If you have purchased the wrong item and need to return you will not be refunded your original shipping money.

If a package is returned to us for non-receipt, you will be refunded minus the shipping costs. If you would like the package resent to you, there will be another shipping charge.

If you have any questions regarding shipping or our policy feel free to contact us via eBay.

We proudly accept PayPal as payment for all eBay transactions.

Engines Parts Pistons Electrical

ENGINE WARRANTY

The written warranties provided hereunder are in lieu of all other warranties, expressed or implied, including all warranties of merchantability and warranties of fitness for a particular purpose. SBT shall not be liable to the user or buyer for any incidental, consequential, or special damages of any type. The exclusive remedy of the user or buyer and the limit of the liability or SBT, for all losses, damages, or injuries from the use of SBT parts, products or repairs (including claims based upon contract negligence, strict liability, or tort) shall be the replacement or repair remedies specified under the written warranties set forth herein below. These terms are an essential part of the bargain between the parties based upon the price of sale negotiated herein.

SBT warrants its standard engines for a period of one (1) year from the date of the original purchase against any failure that would require replacement. In the event that an engine with a two (2) year warranty is purchased, all the same guidelines apply with the exception of the term. SBT's obligations hereunder are limited to the repair or replacement of the engine. The foregoing are the Buyer's exclusive remedies. The terms of the limited warranty are expressed on SBT's standard invoice and the terms are incorporated herein.

All warranty claims must be furnished to SBT, in writing, within a period of fourteen (14) days from Buyer's discovery of any defect or problem covered herein or must be reported to SBT, via telephone, with the issuance of a specific RGA number. Telephonic notice shall not be effective unless an authorization number is issued by SBT. From the date of notice to SBT, the Buyer must return the defective unit within thirty (30) days to SBT postage prepaid otherwise, all warranties hereunder are null and void. SBT assumes no liability for product returned to the factory without prior written approval. An approved warranty must arrive at SBT, properly marked with the SBT issued RGA number on the box and on any paperwork enclosed. The product must arrive including only the original parts supplied by SBT with the original purchase. SBT is not responsible for any extra parts left on your engine or crankshaft. Any parts left on your warranty will be discarded by SBT.

SBT assumes no liability for labor charges or damage to other components or assemblies resulting from failure of the engine. This warranty does not apply to an engine which been subject to modification or has been disassembled, including, but not limited to, removal of the head. Any warranty work performed by SBT does not extend the original warranty period of either one (1) year or two (2) years from the date of original purchase. The express written warranties set forth herein constitute the only warranties made by SBT in connection with this transaction. As noted herein below, all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose, are expressly disclaimed. All limited warranties specified herein are conditioned upon Buyer's immediate notice to SBT of the alleged fault or defect.

This warranty does not apply to personal watercraft (PWC) used for rental or commercial purposes. SBT offers no warranty for PWC's used for rental or commercial purposes. Your account must be current and in good standing before SBT will perform any warranty work.

In the event that a Buyer asserts any claim against SBT, under the aforementioned warranties or otherwise, and if said claims are not resolved through negotiations between the parties, then all such claims and disputes shall be subject to non-binding mediation in Pinellas County, Florida, as a condition precedent to Buyer's asserting any legal action against SBT. Said mediation shall be conducted by a certified mediator under the laws of the state of Florida, and each party shall be responsible for paying an equal share of all mediation costs. This mandatory mediation shall be a condition precedent to the filing of any legal action or lawsuit. If said claims are not settled through mediation, all legal actions or lawsuits shall be brought exclusively in Pinellas County, Florida and the prevailing party shall be entitled to attorneys' fees and costs.The terms of this agreement shall be enforceable by any court of competent jurisdiction.

Venue for the enforcement of this agreement or for the resolution of any dispute between Buyer and SBT shall be abjudicated in Pinellas County, Florida, and venue for all suits shall be fixed in Pinellas County, Florida


LIFETIME LIMITED WARRANTY PISTONS

----EFFECTIVE JANUARY 1, 2002----

SBT warrants its pistons to be free from defects in parts and workmanship for the lifetime of the personal watercraft. The determination as to whether or nor a part is defective rests with SBT management and such determination is final. All products alleged by Purchaser to be defective must be returned to SBT, postage prepaid, with an SBT issued RGA (returned goods authorization) number. This limited warranty does not cover labor or other costs or expenses incidental to the repair/or replacement of the piston. This limited warranty does not apply to any product which has been subject to misuse, mishandling, misapplication, neglect (including but not limited to exposure to water, lack of lubrication, or overheating), accident, or improper installation. SBT assumes no liability for labor charges nor damage to other components or assemblies resulting from failure of parts.

This warranty does not apply to personal watercraft (pwc) used for rental or commercial purposes. SBT offers no warranty for pwc used for rental or commercial purposes.

THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE NOT EXPRESSLY SET FORTH HEREIN.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Your account must be current and in good standing before SBT will perform any warranty work


PARTS LIMITED WARRANTY

SBT warrants it's parts to be free from defects in parts and workmanship for 90 days from date of original purchase (This 90 day limited warranty does not aply to engines, crankshafts, pistons, or electrical components, which carry a different warranty). The determination as to whether or not a part is defective rest with SBT management, and such determination is final. All products alleged by Buyer to be defective must be returned to SBT, postage, prepaid, with an SBT issued RGA (returned goods authorizations) number. This limited warranty does not cover labor or other costs or expenses incidental to the repair/or replacements of products or parts. This limited warranty does not apply to any product which has been subject to misuse, mishandling, misapplication, neglect (including but not limited to exposure to water, lack of lubrication, or overheating), accident, or improper installation. SBT assumes no liability for labor charges nor damage to other components or assemblies resulting from failure of parts. SBT specifically disclaims any responsibility for warranties by suppliers or manufacturers issued by or otherwise advertised by them


ELECTRICAL WARRANTY

  • All electrical parts are backed by SBT's one year manufacturer's defect warranty.
  • All warranty claims must be sent in with a RGA number. An RGA number can be obtained by calling SBT and giving the time and location of your purchase. All return authorizations expire after 30 days. SBT assumes no liability for products returned to the factory without prior authorization. An approved warranty must arrive at SBT properly marked with the SBT issues RGA number on the outside of the box and any paperwork enclosed. The product must arrive with only the originally attached parts. SBT is not responsible for any extra parts left on the product. All extra parts left on the warranty part will be discarded.
  • SBT assumes no liability for labor charges or damage to other components or assemblies resulting from failure of the warranted part.
  • Any warranty replacement does not extend the warranty past the one year from original purchase date.
  • Warranty will be void if failure results from misuse, damaged caused by other components, water, parts not used for their original intent and/or application, etc.
  • As noted, all other warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose, are expressly disclaimed.
  • Your account must be current and in good standing before SBT will replace any qarranted items.
  • In the event that a Buyer asserts any claim against SBT, under the aforementioned warranties or otherwise, and if said claims are not resolved through negotiations between parties, then all such claims and disputes shall be subject to non-binding mediation in Pinellas County, Florida, as a condition precedent to Buyers asserting any legal action against SBT. Said mediation shall be conducted by a certified mediator under the laws of State of Florida, and each party shall be responsible for paying an equal share of all mediation costs. This mandatory mediation shall be a condition precedent to the filing of any legal action or lawsuit. If said claims are not settled through mediation, all legal actions or lawsuits shall be brought exclusively in Pinellas County, Florida, and the prevailing party shall be entitled to attorneys' fees and costs. The terms of this agreement shall be enforced by any court of competent jurisdiction.
  • Venue for the enforcement of this agreement or for the resolution of any dispute between Buyer and SBT shall be adjudicated in Pinellas County, Florida, and venue for all suits shall be fixed in Pinellas county, Florida.

SBT hopes that you will be happy with your new purchase and that everything meets or exceeds your expectations. This is not always the case and sometimes you get the wrong item whether it is size, color, not what you thought, or it is the wrong part for your application. SBT will gladly accept your return within 60 days for items that are in new, sellable condition and have not been installed. We DO NOT accept returns/exchanges on CUSTOM made products, including ALL of our seat covers, traction mats and custom storage covers (with the exception of black cut groove), these items are non returnable and non refundable. Send us a note through eBay for a return authorization (RA) number, and open a return on Ebay.

Any reference to Original Equipment Manufacturer (OEM) names, trade names, specifications, or part numbers is for informational purposes only. Short Block Technologies, Inc. is not affiliated with any of the OEMs referred to in this ad. Copyrights and Trademarks belong to their respective companies.

Copyright 2017 Short Block Technologies, Inc. All Rights Reserved.
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Shipping Summary:

  • Packages are shipped from Monday to Friday.
  • The usual time for processing an order is 1 to 3 business days, but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
  • We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source quality yet affordable products. 

Estimated delivery times:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-5 business days
  • International Shipping: 10 - 15 business days

Please note that these are estimates, not guarantees. Delivery time depends on a number of variables, and there may be delays such as bad weather affecting air transport, or a package being held for inspection by Customs. ibspot is not liable for any delays in international transportation or customs clearance.

Shipments can be delivered directly to most addresses, except post office boxes. However, in certain remote areas, there may be an additional delivery charge or you may need to pick up your package from the closest service location of ibspot's shipping partner.

Shipping Status: 

As soon as your order ships, you'll receive a shipping confirmation email that includes your tracking number. 

If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date range provided at checkout and we'll be sure to deliver the items within that timeframe.

Order changes: 

Please contact our customer support if the order needs to be canceled or modified.

Item not received: 

If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt the packages. Once a package is marked “Delivered” by the carrier, we are no longer responsible for lost or stolen items. Please ensure you provide a secure delivery address.

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@ibspot.com.

 

Please Read Our Return & Refund Policy Carefully: 

Return: 

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost

We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund: 

  • Purchases may be returned within 30 days of the shipping date for a refund. 
  • Refund will be issued to your original form of payment.
  • Refunds for orders purchased with IBSPOT Gift Cards and/or IBSPOT Notes will be issued as a  IBSPOT Gift Card and mailed to the original billing address. Gift cards cannot be redeemed for cash unless  required by law. 

Refund Processing 

• Returns to a IBSPOT store will be refunded to the original form of payment or gift card. • Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 3-5  business days after we receive your return. Please allow 5-7 business days for your return to arrive at our Returns Center. 

• Note: It may take a few days until your bank posts the refund to your account. 

Claims: 

Claims related to the product. Be sure to check the details of your purchase carefully before you make the payment, and  check the contents of the package(s) promptly upon receipt. If you have a problem with the product, visit our Support  Center to find out about return shipping arrangements. 

WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND: 

WRONG PRODUCT: 

If you discover your order is flawed please contact us Mail: support@ibspot.com. With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately. 

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective,  damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exceptions / non-returnable items 

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants),  custom products (such as special orders or personalized items), and personal care goods (such as  beauty products). We also do not accept returns for hazardous materials, flammable liquids, or  gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. 

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return  is accepted, make a separate purchase for the new item. 

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