Ritz White Stem Perfect Mask, Fragrance-free, Color-free, Large Capacity, 30 Sheets, Face Pack, Vitamin C Derivative
Ritz White Stem Perfect Mask, Fragrance-free, Color-free, Large Capacity, 30 Sheets, Face Pack, Vitamin C Derivative
Ritz White Stem Perfect Mask, Fragrance-free, Color-free, Large Capacity, 30 Sheets, Face Pack, Vitamin C Derivative
- 🌟Provides moisture and clarity to skin exposed to UV rays
- 🌟Original 100% cotton mask provides close contact and moisturization
- 🌟 Smooth and gentle texture, knitted using only the power of water
- 🌟Fragrance-free, colorant-free, mineral oil-free
- 🌟Collagen* × Plant stem cell derived ingredients*
- 🌟Inner capacity: 30 sheets
| brand | The Ritz |
| Skin Type | whole skin |
| Material characteristics | natural |
| Number of units | 30 sheets |
| Number of items | 1 |
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Product Introduction
A sheet mask containing vitamin C derivative (*1) and white plant stem cell derived ingredients (*2) that can be easily used every day. The original mask is made of 100% cotton, which adheres closely to the skin and slowly charges with moisture, leaving the skin plump and supple.
●The mask is made of 100% natural cotton, which is woven using only the power of water and is smooth and gentle on the skin. It is water-absorbent and water-retentive, providing thorough moisture to the skin.
●Fragrance-free, colorant-free, and mineral oil-free
●Contains vitamin C derivative (*1), collagen (*3), ceramide (*4), proteoglycan (*5), and hyaluronic acid (*6)
●Suitable for sensitive skin (*7)
*1 Ascorbyl glucoside (skin conditioning) *2 Comfrey callus culture extract, Saponaria pumila callus culture extract (all moisturizing)
*3 Hydrolyzed collagen, water-soluble collagen (all moisturizing) *4 Ceramide NP, ceramide NG, ceramide AP (all moisturizing)
*5 Water-soluble proteoglycan (moisturizing) *6 Sodium hyaluronate (moisturizing) *7 Sensitive skin tested (does not mean that irritation will not occur in all people)
Usage notes
[Precautions for use] (1) Do not use if you have any abnormalities such as wounds, swelling, eczema, etc. (2) Be careful to check whether any abnormalities have occurred on your skin. If you experience any abnormalities such as redness, swelling, itchiness, irritation, loss of color (white spots, etc.) or darkening during or after use, or when exposed to sunlight, we recommend that you discontinue use and consult a dermatologist. Continuing to use cosmetics may worsen the condition. (3) Be careful not to get the product in your eyes, and if it does get in your eyes, rinse immediately. (4) If you have sensitive skin, test it on an inconspicuous area such as the inside of your arm, and check the next day for any abnormalities on your skin before using. [Storage and handling precautions] ○ If the lid is placed down, there is a risk of leakage, so be sure to store the mask with the lid facing up. ○ Close the lid tightly to prevent the mask from drying out. ○ If the opening gets wet, wipe off the moisture immediately. If it is left wet, the adhesive strength of the sticker may decrease and the lid may become difficult to close. ○For hygienic reasons, do not reuse a mask once it has been used. Also, do not return a mask to the container once it has been removed. ○Keep out of reach of infants and young children. ○Do not store in hot, humid or cold places, places with extreme temperature changes, or places exposed to direct sunlight. ○Use promptly after opening (approximately within 60 days). ○Do not use for long periods of time or sleep with the mask on. ○Sheet masks do not dissolve in water, so do not flush them down the drain.
Manufacturer's description
Contains white plant stem cell derived ingredients (*1)
*1 Comfrey callus culture extract, Saponaria pumila callus culture extract (all moisturizing)
Contains Vitamin C derivatives (*2)
*2 Ascorbyl glucoside (skin conditioning)
100% natural cotton (*3)
*3 Made from 100% natural cotton sheets woven using only the power of water, they are smooth and gentle on the skin. They are water-absorbent and water-retentive, providing thorough moisture to the skin.
Fragrance-free, colorant-free, mineral oil-free
Also suitable for sensitive skin(*4).
*4 Tested on sensitive skin (this does not mean that irritation will not occur in all people)
How to use
1. Use on clean skin after washing your face.
2. Open the lid, take out one of the masks from the top, unfold it, and place it over your entire face, aligning it with your eyes and mouth.
3. Leave the mask on for about 10 minutes, then remove it and massage the remaining serum into your skin with your hands.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
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Email: support@ibspot.com
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Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
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The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
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Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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