Osteo Bi-Flex Osteo Joint Health Vitamin D 220 tablets, 1 unit / Osteo Bi-Flex 오스테오 관절건강 비타민D 220정, 1개
Osteo Bi-Flex Osteo Joint Health Vitamin D 220 tablets, 1 unit / Osteo Bi-Flex 오스테오 관절건강 비타민D 220정, 1개
Osteo Bi-Flex Osteo Joint Health Vitamin D 220 tablets, 1 unit / Osteo Bi-Flex 오스테오 관절건강 비타민D 220정, 1개
Ingredients list
NOTICE Notice
Be sure to buy it! read
All overseas direct purchases can be ordered up to US$150, regardless of type!
- Customs and VAT will be charged for purchases exceeding US$150 on the same port arrival date/same recipient.
- For products exceeding US$150, customs duties and taxes are included.
Example) When purchasing 1 product for US$150, customs and VAT are included / When purchasing US$150 + US$30, customs and VAT are charged. - However, if different overseas direct purchase products are received at customs on the same port arrival date/same recipient, combined taxation may be imposed. (Including orders from other sites)
- All combined taxes are borne by the customer.
Up to 6 health foods are allowed per port arrival date!
- You can order up to 6 individual products under the same recipient name as of the port arrival date.
1+1 is counted as 2, and set products are counted as individual quantities within the set. - If the quantity exceeds 6, it will be discarded at customs and customs duties may be levied.
- Discarded products cannot be refunded/exchanged, and disposal fees and incurred customs duties are the responsibility of the customer.
Up to 5 kg of unprocessed grain and honey products are allowed!
- Unprocessed grains and honey may be subject to combined tax if the product weighs more than 5 kg.
(Unprocessed grains include grains, seeds, dried fruits, etc.) - All combined taxes are borne by the customer.
Perfume products available up to 60ml!
- If the total volume of perfume purchased exceeds 60ml, customs duties will be added regardless of the quantity purchased.
- All customs duties and taxes are borne by the customer.
Personal customs clearance code must be entered! Recipient name must match!
- From December 1, 2020, the use of a unique personal customs clearance code has become mandatory for all overseas direct purchases.
- Issuance of a personal customs clearance code can be done on the Korea Customs Service website. (Public certificate required)
- The recipient's name (recipient's name) and personal customs clearance code must match. The recipient's name must be entered exactly as it appears on the resident registration. (pseudonym/position/company name not allowed)
- If you need to change the recipient's name, you must submit the documents below to the Customs Service.
- - Reason for change of name
- - ID
- - Order details
- - Recipient's payment information (photo of front of credit card or account transfer details)
- - Submit a copy of your resident registration when entering your name after changing your name but before changing your name.
- Please note that the seller is not responsible for problems such as customs clearance delay, inability to clear customs, delivery delay, or refund that occur in relation to the recipient or personal customs clearance code for the following reasons.
- - Personal customs clearance code not entered
- - Personal customs clearance code entered incorrectly
- - Mismatch between recipient’s name and personal customs clearance code
- If the recipient is a foreigner, you must enter your alien registration number. If a recipient is a foreigner, please enter the recipient's Foreign Registration Number.
Safety number (050) cannot be used. A phone number where you can call is required!
- According to the Korea Customs Service notice, the one-time phone number (safe number 050) cannot be used.
- You must enter a phone number where you can be reached.
Detailed address of recipient is required!
- The receiving address must be written in Korean, including the dong and lake.
- If it is not written or written in English, delivery may be delayed or returned, and any resulting costs will be borne by the customer.
This product is purchased directly from overseas.
The price of this product may change at any time due to changes in the exchange rate or stock price of the day.
Information on checking the expiration date of food/cosmetics
- In the case of products purchased directly from overseas, the most recently manufactured products are sent through local overseas manufacturers.
- The expiration date may vary depending on when the product is shipped, so it is difficult to confirm the exact expiration date. However, we ship products with more than 6 months remaining from the order date.
(Excluding some products: homemade snacks, coffee, cosmetics with natural ingredients, products with a short shelf life, etc.) - To check the exact expiration date, please contact us on the bulletin board.
It may take some time because overseas local confirmation is required.
Information on clothing/shoe size confirmation
- For products purchased directly from overseas, local overseas sizes are used.
- Please be sure to check the product size chart and brand size guide before purchasing the product.
Notice on changes to information on manufacturer product packages/labels, etc.
- In the case of products purchased directly from overseas, the most recently manufactured products are sent through local overseas manufacturers.
- This product image may differ from the actual product you receive due to product renewal, etc.
- When a product is renewed, it may take some time to update product information.
We strive to provide accurate information and images as quickly as possible. - In order to use the product correctly, we recommend that you follow the instructions on the product package.
Things to keep in mind when ordering temperature-sensitive products in summer
- Chocolate products are temporarily suspended from June to September due to rising summer temperatures.
- Products sensitive to temperature, such as candies and gummies, may arrive partially melted due to rising temperatures in the summer during domestic delivery after entering Korea.
- If you are concerned about the condition of the product due to rising temperatures, please contact customer service before purchasing before ordering.
- Delivery may be delayed if ordered together with products subject to quarantine, such as nuts or grains, so we recommend ordering temperature-sensitive products separately.
- All products sold do not come with ice pack packaging.
This product is manufactured/produced overseas and then delivered directly to the customer through an overseas local logistics center.
- Typically, the product arrives at the delivery address within 1-2 weeks (excluding public holidays) from the date payment is confirmed.
- In the case of products purchased directly from overseas, not all products are in stock, and depending on the product, the order may be sent directly from the overseas manufacturer. In this case, it may take several weeks (excluding public holidays) from the date your deposit is confirmed.
- To check the exact expiration date, please contact us on the bulletin board.
It may take some time because overseas local confirmation is required. - Delivery delays may occur depending on the manufacturer's circumstances, and if aircraft delays or customs clearance delays occur depending on the circumstances of the airline or customs office, the delivery period may be longer.
If delivery is delayed, we will contact you individually. - After departure from an overseas location, you must complete customs procedures in Korea to view the waybill. If the waybill number is not displayed, please note that customs procedures are in progress.
Exchange/Return
Refund information
Order cancellation information
- Order cancellation must be requested by 4pm on the day of order.
- Please check with the seller whether the order has been shipped before requesting order cancellation.
It is possible to cancel an order before shipment, but due to the nature of overseas direct purchasing, cancellation may be difficult once shipment preparations have been completed due to time differences. - Please note that order cancellations may not be processed on weekends/public holidays (Korean time).
Exchange/Return/Refund Information
- In case of defective product, defect, or incorrect delivery, the seller will handle the exchange or refund at the expense of the seller. Please contact customer service within 30 days from the date of purchase.
- Please understand that as this is a product purchased directly from overseas, it may be sold out depending on the circumstances of the manufacturer.
- Product prices may change at any time due to changes in the exchange rate or stock price of the day.
- Please note that refunds will be processed based on the amount paid when ordering the product.
- Refunds and returns due to a customer's change of mind are possible within 30 days from the date of receipt, and the buyer must bear the round-trip international shipping costs. Please be careful when purchasing as it may incur a lot of costs.
- If the product is damaged, used, or the original label is removed due to customer carelessness, exchange/return/refund is not possible.
- Reviews about products are only the opinions of customers and are not facts verified by experts. Therefore, we would like to inform you that product reviews have nothing to do with our company.
- Health products being sold have not been evaluated by the FDA and are not intended to diagnose, treat, or prevent any medical condition in any individual.
- Please note that there may be reviews of products that are out of stock or discontinued.
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NOTICE 공지사항
구매 전 꼭! 읽어주세요
해외직구 모든 품목은 종류에 관계없이 US$150까지 주문 가능!
- 동일 입항일/동일 수령인 기준 US$150 초과 구매 시 관부가세가 부과됩니다.
- 상품 1개 금액이 US$150를 초과하는 상품의 경우 관부가세가 포함되어 있습니다.
예) US$150 제품 1개 구매 시 관부가세 포함 / US$150 + US$30 구매 시 관부가세 부과 - 단, 동일 입항일/동일 수령인 기준으로 다른 해외직구 상품이 세관에 접수되는 경우 합산과세가 부과될 수 있습니다. (타사이트 주문 포함)
- 합산과세는 모두 고객 부담입니다.
건강식품은 입항일 기준 6개까지 가능!
- 1일 입항일 기준 동일 수령인명으로 낱개상품 6개까지 주문 가능합니다.
1+1는 2개로 계산되며, 세트상품은 세트 내 낱개 수량으로 계산됩니다. - 6개 수량 초과 시, 세관에서 폐기처리 되며, 관부가세가 발생될 수 있습니다.
- 폐기된 상품은 환불/교환 불가하며, 폐기 수수료 및 발생된 관세는 고객 부담입니다.
비가공 곡물 및 꿀 상품 5kg 미만까지 가능!
- 비가공 곡물 및 꿀은 상품의 무게가 5kg 이상일 경우 합산과세가 부과될 수 있습니다.
(비가공 곡물에는 곡물, 씨앗류, 건조과일 등이 포함됩니다.) - 합산과세는 모두 고객 부담입니다.
향수 상품 60ml 이하까지 가능!
- 향수는 구매 총 용량이 60ml 초과일 경우 구매 수량과 관계없이 관부가세가 부가됩니다.
- 관부가세는 모두 고객 부담입니다.
개인통관고유부호 입력 필수! 수령인 이름 일치 필수!
- 2020년 12월 1일부터 모든 해외직구 물품에 대하여 개인통관고유부호 사용이 의무화되었습니다.
- 개인통관고유부호 발급은 관세청 홈페이지에서 하실 수 있습니다. (공인인증서 필요)
- 수령인 이름(받는 사람이름)과 개인통관고유부호가 반드시 일치해야 합니다. 수령인 이름은 주민등록상 성명으로 정확하게 기재해 주셔야 합니다. (가명/직급/업체명 불가)
- 수령인 이름을 변경해야 하는 경우, 아래 서류를 관세청에 제출해야 합니다.
-
- - 명의변경 사유서
- - 신분증
- - 주문내역
- - 수령인의 결제정보내역 (신용카드 앞면사진 또는 계좌이체 내역)
- - 개명 후 개명 전 이름 기재 시 주민등록초본을 제출
- 다음과 같은 사유로 수령인 또는 개인통관고유부호와 관련하여 발생하는 통관지연, 통관불가, 배송지연, 환불 등의 문제는 판매자가 책임지지 않으니 이점 유의하시기 바랍니다.
- - 개인통관고유부호 미입력
- - 개인통관고유부호 잘못 입력
- - 수령인 이름과 개인통관고유부호 불일치
- 받는 사람이 외국인의 경우, 외국인등록번호를 기재해 주셔야 합니다. If a recipient is a foreigner, please enter the recipient’s Foreign Registration Number.
안심번호(050) 사용불가, 통화가능 전화번호 기재 필수!
- 관세청 고시에 따라 일회성 전화번호 (안심번호 050) 사용이 불가합니다.
- 반드시 통화 가능한 전화번호를 기재해 주셔야 합니다.
받으시는 곳 상세 주소 기재 필수!
- 받으시는 곳 주소는 반드시 한글로 동, 호수까지 정확히 기재해야 합니다.
- 영문으로 작성하거나 기재하지 않은 경우 배송지연 또는 반송될 수 있으며 그로 인해 발생하는 비용은 고객 부담입니다.
본 상품은 해외직구 상품입니다.
본 상품의 가격은 당일 환율 또는 입고가격 변동으로 인해 수시로 변동될 수 있습니다.
식품/화장품 유통기한 확인 안내
- 해외 직구 상품의 경우, 해외 현지 제조사를 통해 가장 최근 제조된 상품으로 발송하고 있습니다.
- 상품 발송 시기에 따라 유통기한은 수시변동이 있을 수 있어 정확한 유통기한 확인은 어렵습니다. 단, 주문일로부터 6개월 이상 남은 상품을 발송하고 있습니다.
(일부상품 제외: 수제간식, 커피, 천연성분화장품류, 제조 자체 유통기한이 짧은 상품 등) - 정확한 유통기한 확인을 위해서는 게시판에 문의주시면 확인 가능합니다.
해외 현지 확인이 필요하기 때문에 시일이 소요될 수 있습니다.
의류/신발 사이즈 확인 안내
- 해외 직구 상품의 경우, 해외 현지 사이즈를 사용하고 있습니다.
- 상품 구매 전 상품 사이즈표와 브랜드 사이즈가이드를 반드시 확인하시길 바랍니다.
제조사 상품 패키지/라벨 등의 정보 변경 안내
- 해외 직구 상품의 경우, 해외 현지 제조사를 통해 가장 최근 제조된 상품으로 발송하고 있습니다.
- 본 상품 이미지는 상품 리뉴얼 등으로 인해 실제 받으시는 상품과 다를 수 있습니다.
- 상품 리뉴얼 시 상품 정보 업데이트까지 시일이 소요될 수 있습니다.
최대한 빠르게 정확한 정보와 이미지를 제공하지 위해 노력하고 있습니다. - 올바른 상품 사용을 위해서는 상품 패키지에 기재된 내용을 준수하여 사용하시는 것을 권장해 드립니다.
여름철 온도에 민감한 상품 주문 시 유의사항
- 초콜릿 상품은 여름철 기온 상승으로 인해 6월부터 9월까지 한시적으로 중지됩니다.
- 캔디류, 구미류 등 온도에 민감한 상품은 한국 입항 후, 국내배송 중 여름철 기온상승으로 인해 일부 녹아서 도착할 수 있습니다.
- 기온 상승으로 인해 상품의 상태가 우려되시는 경우, 구매 전 고객센터로 문의 후 주문 부탁드립니다.
- 견과류, 곡물류 등 검역 대상 상품과 함께 주문할 경우 배송이 지연될 수 있으니 온도에 민감한 상품은 별도 주문을 권장합니다.
- 판매되는 모든 상품은 아이스팩 포장이 제공되지 않습니다.
본 상품은 해외 현지에서 제조/생산 후 해외 현지 물류센터를 거쳐 고객님께 직접 배송됩니다.
- 일반적으로 입금이 확인되는 날로부터 1~2주 이내 (공휴일 제외) 배송지로 상품이 도착합니다.
- 해외 직구 상품의 경우 모든 상품을 보유하고 있는 것은 아니며, 상품에 따라 주문 시 해외 제조사에서 직접 발송될 수 있습니다. 이 경우 입금이 확인되는 날로부터 몇 주 (공휴일 제외)가 소요될 수 있습니다.
- 정확한 유통기한 확인을 위해서는 게시판에 문의주시면 확인 가능합니다.
해외 현지 확인이 필요하기 때문에 시일이 소요될 수 있습니다. - 제조사의 사정에 따라 배송 지연이 발생할 수 있으며, 항공사 또는 관세청의 사정에 따라 항공기지연, 통관지연이 발생할 경우 배송기간이 더 길어질 수 있습니다.
배송이 지연되는 경우, 개별연락 드리고 있습니다. - 해외현지에서 출항 후, 한국에 세관절차 완료가 되어야 운송장 조회가 가능합니다. 운송장 번호가 조회되지 않을 경우, 세관 절차 진행중이므로 참고 부탁드립니다.
교환 / 반품
환불안내
주문취소 안내
- 주문취소는 주문 당일 오후 4시 이전까지 요청해 주셔야 합니다.
- 주문취소 요청 전 발송여부를 판매자에게 확인해주시길 바랍니다.
발송 전 주문취소가 가능하나, 해외직구 특성상 시차로 인해 발송준비가 완료된 경우, 취소가 어려울 수 있습니다. - 한국시간 기준, 주말/공휴일의 경우 주문취소 접수가 처리되지 않을 수 있으니 참고 부탁드립니다.
교환 / 반품 / 환불 안내
- 상품불량 및 하자, 오배송의 경우 판매자가 부담하여 교환 및 환불을 처리해드리니 구입하신 날로부터 30일 이내 고객센터에 연락 부탁드립니다.
- 해외직구 상품으로 제조사 사정에 의하여 품절이 발생될 수 있는 점 양해 부탁드립니다.
- 상품 가격은 당일 환율 또는 입고가격 변동으로 인해 수시로 변동될 수 있습니다.
- 환불의 경우 상품 주문 시 결제하신 금액으로 처리되는 점 참고 부탁드립니다.
- 고객 단순 변심에 의한 환불 및 반품은 수취일로부터 30일 이내 가능하며, 구매자가 직접 왕복 국제운송비를 부담해야 합니다. 많은 비용이 발생할 수 있으니 신중한 구매 부탁드립니다.
- 고객 부주의로 인한 상품 훼손, 사용, 기존 라벨이 제거된 경우, 교환 / 반품 / 환불이 불가능합니다.
- 상품에 대한 후기는 고객님들의 자율적인 견해일 뿐 전문가에게 증명된 사실이 아닙니다. 따라서, 상품에 대한 후기는 당사와는 무관함을 알려드립니다.
- 판매되고 있는 건강식품은 FDA에 의해 평가되지 않았으며, 개인의 건강 상태를 진단, 치료 또는 예방하기 위한 목적이 아닙니다.
- 품절 또는 판매가 중지된 상품의 후기가 있을 수 있으니 이 점 참고 부탁드립니다.
- product name: Refer to product detail page
- Name and location of manufacturing facility: Refer to product detail page
- Expiration date and storage method: Refer to product detail page
- Capacity (weight) and quantity of contents per packaging unit: Refer to product detail page
- Raw material name and content: Refer to product detail page
- Nutrition information: Refer to product detail page
- Function information: Refer to product detail page
- Intake, method of intake, precautions for intake, and possibility of side effects: Refer to product detail page
- Medicine or not: Refer to product detail page
- Indication of genetically modified health foods: Refer to product detail page
- Imported health functional food phrases: Refer to product detail page
- Precautions for consumer safety: Refer to product detail page
- Consumer consultation phone number: Refer to product detail page
- Used by date: None
Shipping Summary:
- Packages are shipped from Monday to Friday.
- The usual time for processing an order is 1 to 3 business days, but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
- We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source quality yet affordable products.
Estimated delivery times:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-5 business days
- International Shipping: 10 - 15 business days
Please note that these are estimates, not guarantees. Delivery time depends on a number of variables, and there may be delays such as bad weather affecting air transport, or a package being held for inspection by Customs. ibspot is not liable for any delays in international transportation or customs clearance.
Shipments can be delivered directly to most addresses, except post office boxes. However, in certain remote areas, there may be an additional delivery charge or you may need to pick up your package from the closest service location of ibspot's shipping partner.
Shipping Status:
As soon as your order ships, you'll receive a shipping confirmation email that includes your tracking number.
If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date range provided at checkout and we'll be sure to deliver the items within that timeframe.
Order changes:
Please contact our customer support if the order needs to be canceled or modified.
Item not received:
If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once it’s by the carrier), but if still persists kindly email us
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@ibspot.com.
Please Read Our Return & Refund Policy Carefully:
Return:
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refund:
- Purchases may be returned within 30 days of the shipping date for a refund.
- Refund will be issued to your original form of payment.
- Refunds for orders purchased with IBSPOT Gift Cards and/or IBSPOT Notes will be issued as a IBSPOT Gift Card and mailed to the original billing address. Gift cards cannot be redeemed for cash unless required by law.
Refund Processing
• Returns to a IBSPOT store will be refunded to the original form of payment or gift card. • Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 3-5 business days after we receive your return. Please allow 5-7 business days for your return to arrive at our Returns Center.
• Note: It may take a few days until your bank posts the refund to your account.
Claims:
Claims related to the product. Be sure to check the details of your purchase carefully before you make the payment, and check the contents of the package(s) promptly upon receipt. If you have a problem with the product, visit our Support Center to find out about return shipping arrangements.
WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND:
WRONG PRODUCT:
If you discover your order is flawed please contact us Mail: support@ibspot.com. With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
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Sorry, it looks like some products are not available in selected quantity.