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Monoi de Tahiti Mositurizer with DMAE: From the South Pacific

Brand: Carley's

    Re-Introduced

    Carley’s  Monoi de Tahiti Moisturizer

    Full Monoi moisturizer.

    No other oils.

    NEW Wonderful Fragrant Scent of Tiare

    (Tahitian Gardenia Absolute)

    • 4 ounces 
    • DMAE is an anti-aging ingredient
    • DMAE is an analog of the B vitamin choline
    • And this is a Cruelty Free product

    • Comes with 1/2 bar of our natural soap
    • New Natural Scent


    About the scent: The previous scent came from the oils we were using. We found a true Monoi Oil unscented and have added true Tahitian Gardenia Absolute. It is most enjoyable.

    Monoi de Tahiti is an oil certified from Tahiti. It is made by adding native Tahitian Tiare flowers to Virgin coconut oil. This is a process called Maceration. This process is to get the properties of the Tiare blossoms into the oil. This adds the nutrients from the Tiare Flower into the oil. In the right moisturizer, these nutrients can be absorbed into the skin. Of course true Monoi de Tahiti is an expensive precious oil. And we’ve created a truly unique moisturizer. Not some oil and thickener. For that reason, few moisturizers on the market do it justice. They add in other less than precious oils. We decided to do it right. You also won’t find silicones or thickeners like algin or sea weed or gums in our moisturizers.

    Our moisturizers are ‘Olde World’ artisan made moisturizers. It took us years to get this good at making them. 

    Details details, details: In order to make a unique experience for our customers, every new moisturizer is a challenge. First we searched for other Monoi Moisturizers to look at. There’s really not much out there. The ones that are there use a small amount of Monoi. This is a TRUE Monoi de Tahiti product. We buy the finest Certified Monoi from Monoi USA. They’ve been in business since 1942.

    We have to meet certain guidelines to use the Monoi de Tahiti name. Mainly at least 1% of a moisturizer must be Monoi. I actually find that funny. Monoi is the only oil. I won’t say the exact percentage, due to copyright concerns. But it is many, many times the 1%.

    DMAE is a interesting anti-aging ingredient. See more below about the wonderful benefits. But the problem with DMAE is it is very acidic. So we had to buffer this acid to get this product to a nice pH neutral.

    We tested dozens of formulations until we found the right combination. Here’s what’s curious, Monoi is made mostly of Virgin coconut. Yet, if you feel virgin coconut and monoi, they have a totally different feel. That is due to the nutritional ingredients the Tare flowers impart into the virgin coconut oil. It’s almost magical. And now to have a truly unique moisturizer using only Monoi, it’s special!

    Ingredients:

    Reverse Osmosis Purified water. Virtually all skin care products ‘say’ they use purified water. But the real deal is reverse osmosis purified water. This mean ZERO contaminants which means the starting point is pure. It’s expensive to do (goes through 5 filters, which have to be changed often), but it is the only water we use. We use the waste water from this purifying process to water our flowers and landscaping. So there is no waste. Don’t some products use distilled water? Yes but distilled water is environmentally expensive to make (heat is used to boil the dirty water and steam is collected). The problem we have with distilled water is it has a lower pH due to the extra ions added during the process. it’s very harsh. We prefer to work with pH neutral water. To me there is no more perfect water than R-O water. I remember the 1st time we made soap with it. As we poured the soap it was so creamy! It looked like home made ice cream right before it gets solid. It’s one of our special secrets to how good our products are. Again, no one does this.

    Monoi de Tahiti More about the oil we use: Born in the sun of the Pacific Islands, Monoi de Tahiti is a treasure full of natural goodness. From baby care to Polynesian rituals, this exotic, delicately aromatic oil is produced to the exact specifications in Polynesia. From generation to generation this sacred oil is still produced in the same manner as it was over a thousand years ago. The name “Monoï de Tahiti®” designates that the product is made in French Polynesia and is created by macerating 10 Tiare blossoms (hand picked as buds that must be used within 24 hours of harvesting) in refined coconut oil. This oil is to be extracted from mature coconuts gathered from Cocos Nucifera trees growing exclusively in the coral soil in the geographic area of French Polynesia. Only “Tiare” flower buds from the Gardenia Tahitensis species and of Polynesian origin are acceptable. The first cosmetic ingredient ever to have its authenticity and qualities confirmed by an Appellation of Origin (AO) certificate, Monoï de Tahiti offers a new level of guarantee for natural, ethical and active cosmetics. Our manufacturer, Parfumerie Tiki in Papeete, Tahiti is a family business founded in 1942 and is proud of over 70 years of manufacturing the first Tahiti produced monoi sold on the global market. The company is a Certified ISO 9001 Version 2008 and an integral part of the economic tissue of Tahiti. Parfumerie Tiki is a board member of the governmental agency for quality control of copra, co-founder and past president of the prestigious Monoï Institute and export commission for the Chamber of Commerce. A leader in the industry in French Polynesia, Parfumerie Tiki has over 30 years of exporting experience worldwide.

    The heart of Monoï de Tahiti – “Tiare Tahiti” (gardenia tahitensis) an iconic beauty flower and medicinal plant with its enchanting unforgettable fragrance. The blooms rich in terpenic alcohols and esters (methyl salicylate) are known for their soothing and purifying properties. Together from this combination of fresh tiare flowers and refined copra oil comes Monoï – “Sacred oil” – The ancestral beauty regime of the Polynesian “Vahines”. From babies to anti-aging this rich emollient oil penetrates the skin quickly and acts as a natural barrier against dehydration, a major cause of wrinkles. A luxuriant product of nature, this natural cocktail of active elements is an endless inspiration for personal care.

    BTMS:   Behentrimonium Methosulfate (and) Cetearyl Alcohol BTMS, also known as Conditioning Emulsifier is a self-emulsifying wax, a quaternary ammonium salt derived from the natural plant oil Colza, and contains no ethoxylated ingredients. It is both a mild primary emulsifier and an excellent conditioning agent, which provides elegant cationic emulsions for both skin and hair care products. These creams tend to resist wash off, leaving a soft, powdery feel on the skin.

    DMAE (2-dimethylaminoethanol) We tested this lotion both with and without DMAE and all of our testers agreed with DMAE showed substantial improvements in the quality of their skin. And fine line removal. So why one more anti-aging product?  You can’t have too many tools in your toolbox. Besides many people are just going to love this moisturizer as a moisturizer. And the scent too!
    “DMAE is an analog of the B vitamin choline ….”
    “DMAE ….applied daily for 16 weeks has been shown to be safe and efficacious (p < 0.05) in the mitigation of forehead lines and periorbital fine wrinkles, and in improving lip shape and fullness and the overall appearance of aging skin.”
    “These effects did not regress during a 2-week cessation of application.”
    “The acute skin-firming effects of DMAE have been confirmed by quantitative measures of cutaneous tensile strength.”
    “Thus, the benefits of DMAE in dermatology include a potential anti-inflammatory effect and a documented increase in skin firmness with possible improvement in underlying facial muscle tone.”
    Quotes from U.S. National Library of Medicine 8600 Rockville Pike, Bethesda MD, 20894 USA

    Sodium Hydroxide. As a buffering agent. We use a tiny amount in this ingredient to counteract the acidic nature of DMAE.

    Germall Plus  (diazolidinyl Urea, 3-Iodo-2-propylbutylcarbarmate) (a vegetable derived preservative to keep our product fresh). Look before you ask, no totally natural preservative really protects products from bacteria. We don’t like using Parabens. And since we pH balance our moisturizers we are limited in our choice of preservatives. What’s great about this one is so little is needed to afford protection.

    The wonderful fragrance of Monoi de Tahiti: Tiaré Absolute (Tahitian Gardenia Absolute) (Gardenia tahitensis). Organically crafted Tiaré Absolute or Tahitian Gardenia Absolute, also sometimes referred to as Tiare Essential Oil, is extracted from the magnificent creamy white flowers of the Gardenia taitensis tropical shrub, growing in Tahiti, the largest Island of French Polynesia in the southern Pacific Ocean.

    Tiare Absolute is also useful for formulating blends to help purify, support pain and inflammation relief, and encourage skin healing. Tahitian Gardenia Absolute Oil also has anti-inflammatory properties, as well as refreshing, moisturizing, and regeneration effects on the skin. It helps to slow down signs of aging like fine lines, wrinkles and age spots and contributes to restoring skin's brightness and softness.

    pH neutral and cruelty free.

    No animal ingredients or testing EVER! We also get assurances from our suppliers that all of our raw ingredients are not animal derived or any animal testing done there either.

    So why are we so different? We decided a long time ago, not to go big. Not to sell out. Our business model was the very best ingredients, fresh made and shipped direct to our customers. No retail stores to get in the way and tell us what to do. We are not perfect. We make mistakes. We are working with precious ingredients that make producing products with them difficult. If our products aren’t good enough, then we keep improving them until they are the best. We listen to our customers and respond to their requests and suggestions. Our only boss is our customers. Our guarantee comes with no time limit.

    Best if used within one year of receipt.

    Most skin care products you buy to use today, were made in large factories years ago and have been in storage. Everything we ship was made in small batches within a few weeks of shipping. Fresh matters!  Quality ingredients matter!

    Most of our ingredients are as close to natural as possible. We avoid overly processed ingredients. Processing means heat and that destroys the goodness in these precious ingredients we use.

    We also include a free Half size bar of our Natural shea butter non-drying soap with each jar. This Natural soap has to be tried to be believed. It is nothing short of wonderful.

    How much? $22.99 for 4 Fl. Oz. (118 mL). Free USA shipping.

    Carley’s Clear & Smooth Skin Treatment is Distributed exclusively by: Steve Wills Ent.

    MONEY BACK GUARANTEED.

    • We know that no product is right for everyone. Let us know.

    • NO QUESTIONS ASKED

    • NO RESTOCKING FEE

    • NO TIME LIMIT FOR YOU TO TRY IT (Why rush, take your time to decide if this is for you. Don’t you just hate those 30 day guarantees?) As with all products we sell it is best to use within one year of receipt of product.

    • JUST RETURN JAR FOR A REFUND, KEEP THE NATURAL SOAP.

    • NO NEED TO GET A ‘RETURN AUTHORIZATION’ EITHER. (What is that all about anyway?)

    • WE PROCESS THE REFUND IMMEDIATELY

    • INTERNATIONAL REFUNDS BY PAYPAL OR CREDIT CARD CREDIT ONLY

    • WE ALSO SUPPORT YOU, WE ANSWER YOUR EMAILS PERSONALLY (one question or 100, we’re trying to earn your repeat business).

    Distributed exclusively by: Steve Wills Ent.

    These statements have not been evaluated by the food and drug administration. This product is not intended to diagnose, treat, cure or prevent disease.©Copyright 2000 Steve Wills Ent.

    This listing is protected intellectual content. No portion may be copied or used without our permission.

    We will spare no expense to protect our legal  rights through the courts.

Brand: Carley's
Isin: IIK83XZDLPLD

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$46.37
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Monoi de Tahiti Mositurizer with DMAE: From the South Pacific

Monoi de Tahiti Mositurizer with DMAE: From the South Pacific

$46.33 $46.37 (0% off)


    Re-Introduced

    Carley’s  Monoi de Tahiti Moisturizer

    Full Monoi moisturizer.

    No other oils.

    NEW Wonderful Fragrant Scent of Tiare

    (Tahitian Gardenia Absolute)

    • 4 ounces 
    • DMAE is an anti-aging ingredient
    • DMAE is an analog of the B vitamin choline
    • And this is a Cruelty Free product

    • Comes with 1/2 bar of our natural soap
    • New Natural Scent


    About the scent: The previous scent came from the oils we were using. We found a true Monoi Oil unscented and have added true Tahitian Gardenia Absolute. It is most enjoyable.

    Monoi de Tahiti is an oil certified from Tahiti. It is made by adding native Tahitian Tiare flowers to Virgin coconut oil. This is a process called Maceration. This process is to get the properties of the Tiare blossoms into the oil. This adds the nutrients from the Tiare Flower into the oil. In the right moisturizer, these nutrients can be absorbed into the skin. Of course true Monoi de Tahiti is an expensive precious oil. And we’ve created a truly unique moisturizer. Not some oil and thickener. For that reason, few moisturizers on the market do it justice. They add in other less than precious oils. We decided to do it right. You also won’t find silicones or thickeners like algin or sea weed or gums in our moisturizers.

    Our moisturizers are ‘Olde World’ artisan made moisturizers. It took us years to get this good at making them. 

    Details details, details: In order to make a unique experience for our customers, every new moisturizer is a challenge. First we searched for other Monoi Moisturizers to look at. There’s really not much out there. The ones that are there use a small amount of Monoi. This is a TRUE Monoi de Tahiti product. We buy the finest Certified Monoi from Monoi USA. They’ve been in business since 1942.

    We have to meet certain guidelines to use the Monoi de Tahiti name. Mainly at least 1% of a moisturizer must be Monoi. I actually find that funny. Monoi is the only oil. I won’t say the exact percentage, due to copyright concerns. But it is many, many times the 1%.

    DMAE is a interesting anti-aging ingredient. See more below about the wonderful benefits. But the problem with DMAE is it is very acidic. So we had to buffer this acid to get this product to a nice pH neutral.

    We tested dozens of formulations until we found the right combination. Here’s what’s curious, Monoi is made mostly of Virgin coconut. Yet, if you feel virgin coconut and monoi, they have a totally different feel. That is due to the nutritional ingredients the Tare flowers impart into the virgin coconut oil. It’s almost magical. And now to have a truly unique moisturizer using only Monoi, it’s special!

    Ingredients:

    Reverse Osmosis Purified water. Virtually all skin care products ‘say’ they use purified water. But the real deal is reverse osmosis purified water. This mean ZERO contaminants which means the starting point is pure. It’s expensive to do (goes through 5 filters, which have to be changed often), but it is the only water we use. We use the waste water from this purifying process to water our flowers and landscaping. So there is no waste. Don’t some products use distilled water? Yes but distilled water is environmentally expensive to make (heat is used to boil the dirty water and steam is collected). The problem we have with distilled water is it has a lower pH due to the extra ions added during the process. it’s very harsh. We prefer to work with pH neutral water. To me there is no more perfect water than R-O water. I remember the 1st time we made soap with it. As we poured the soap it was so creamy! It looked like home made ice cream right before it gets solid. It’s one of our special secrets to how good our products are. Again, no one does this.

    Monoi de Tahiti More about the oil we use: Born in the sun of the Pacific Islands, Monoi de Tahiti is a treasure full of natural goodness. From baby care to Polynesian rituals, this exotic, delicately aromatic oil is produced to the exact specifications in Polynesia. From generation to generation this sacred oil is still produced in the same manner as it was over a thousand years ago. The name “Monoï de Tahiti®” designates that the product is made in French Polynesia and is created by macerating 10 Tiare blossoms (hand picked as buds that must be used within 24 hours of harvesting) in refined coconut oil. This oil is to be extracted from mature coconuts gathered from Cocos Nucifera trees growing exclusively in the coral soil in the geographic area of French Polynesia. Only “Tiare” flower buds from the Gardenia Tahitensis species and of Polynesian origin are acceptable. The first cosmetic ingredient ever to have its authenticity and qualities confirmed by an Appellation of Origin (AO) certificate, Monoï de Tahiti offers a new level of guarantee for natural, ethical and active cosmetics. Our manufacturer, Parfumerie Tiki in Papeete, Tahiti is a family business founded in 1942 and is proud of over 70 years of manufacturing the first Tahiti produced monoi sold on the global market. The company is a Certified ISO 9001 Version 2008 and an integral part of the economic tissue of Tahiti. Parfumerie Tiki is a board member of the governmental agency for quality control of copra, co-founder and past president of the prestigious Monoï Institute and export commission for the Chamber of Commerce. A leader in the industry in French Polynesia, Parfumerie Tiki has over 30 years of exporting experience worldwide.

    The heart of Monoï de Tahiti – “Tiare Tahiti” (gardenia tahitensis) an iconic beauty flower and medicinal plant with its enchanting unforgettable fragrance. The blooms rich in terpenic alcohols and esters (methyl salicylate) are known for their soothing and purifying properties. Together from this combination of fresh tiare flowers and refined copra oil comes Monoï – “Sacred oil” – The ancestral beauty regime of the Polynesian “Vahines”. From babies to anti-aging this rich emollient oil penetrates the skin quickly and acts as a natural barrier against dehydration, a major cause of wrinkles. A luxuriant product of nature, this natural cocktail of active elements is an endless inspiration for personal care.

    BTMS:   Behentrimonium Methosulfate (and) Cetearyl Alcohol BTMS, also known as Conditioning Emulsifier is a self-emulsifying wax, a quaternary ammonium salt derived from the natural plant oil Colza, and contains no ethoxylated ingredients. It is both a mild primary emulsifier and an excellent conditioning agent, which provides elegant cationic emulsions for both skin and hair care products. These creams tend to resist wash off, leaving a soft, powdery feel on the skin.

    DMAE (2-dimethylaminoethanol) We tested this lotion both with and without DMAE and all of our testers agreed with DMAE showed substantial improvements in the quality of their skin. And fine line removal. So why one more anti-aging product?  You can’t have too many tools in your toolbox. Besides many people are just going to love this moisturizer as a moisturizer. And the scent too!
    “DMAE is an analog of the B vitamin choline ….”
    “DMAE ….applied daily for 16 weeks has been shown to be safe and efficacious (p < 0.05) in the mitigation of forehead lines and periorbital fine wrinkles, and in improving lip shape and fullness and the overall appearance of aging skin.”
    “These effects did not regress during a 2-week cessation of application.”
    “The acute skin-firming effects of DMAE have been confirmed by quantitative measures of cutaneous tensile strength.”
    “Thus, the benefits of DMAE in dermatology include a potential anti-inflammatory effect and a documented increase in skin firmness with possible improvement in underlying facial muscle tone.”
    Quotes from U.S. National Library of Medicine 8600 Rockville Pike, Bethesda MD, 20894 USA

    Sodium Hydroxide. As a buffering agent. We use a tiny amount in this ingredient to counteract the acidic nature of DMAE.

    Germall Plus  (diazolidinyl Urea, 3-Iodo-2-propylbutylcarbarmate) (a vegetable derived preservative to keep our product fresh). Look before you ask, no totally natural preservative really protects products from bacteria. We don’t like using Parabens. And since we pH balance our moisturizers we are limited in our choice of preservatives. What’s great about this one is so little is needed to afford protection.

    The wonderful fragrance of Monoi de Tahiti: Tiaré Absolute (Tahitian Gardenia Absolute) (Gardenia tahitensis). Organically crafted Tiaré Absolute or Tahitian Gardenia Absolute, also sometimes referred to as Tiare Essential Oil, is extracted from the magnificent creamy white flowers of the Gardenia taitensis tropical shrub, growing in Tahiti, the largest Island of French Polynesia in the southern Pacific Ocean.

    Tiare Absolute is also useful for formulating blends to help purify, support pain and inflammation relief, and encourage skin healing. Tahitian Gardenia Absolute Oil also has anti-inflammatory properties, as well as refreshing, moisturizing, and regeneration effects on the skin. It helps to slow down signs of aging like fine lines, wrinkles and age spots and contributes to restoring skin's brightness and softness.

    pH neutral and cruelty free.

    No animal ingredients or testing EVER! We also get assurances from our suppliers that all of our raw ingredients are not animal derived or any animal testing done there either.

    So why are we so different? We decided a long time ago, not to go big. Not to sell out. Our business model was the very best ingredients, fresh made and shipped direct to our customers. No retail stores to get in the way and tell us what to do. We are not perfect. We make mistakes. We are working with precious ingredients that make producing products with them difficult. If our products aren’t good enough, then we keep improving them until they are the best. We listen to our customers and respond to their requests and suggestions. Our only boss is our customers. Our guarantee comes with no time limit.

    Best if used within one year of receipt.

    Most skin care products you buy to use today, were made in large factories years ago and have been in storage. Everything we ship was made in small batches within a few weeks of shipping. Fresh matters!  Quality ingredients matter!

    Most of our ingredients are as close to natural as possible. We avoid overly processed ingredients. Processing means heat and that destroys the goodness in these precious ingredients we use.

    We also include a free Half size bar of our Natural shea butter non-drying soap with each jar. This Natural soap has to be tried to be believed. It is nothing short of wonderful.

    How much? $22.99 for 4 Fl. Oz. (118 mL). Free USA shipping.

    Carley’s Clear & Smooth Skin Treatment is Distributed exclusively by: Steve Wills Ent.

    MONEY BACK GUARANTEED.

    • We know that no product is right for everyone. Let us know.

    • NO QUESTIONS ASKED

    • NO RESTOCKING FEE

    • NO TIME LIMIT FOR YOU TO TRY IT (Why rush, take your time to decide if this is for you. Don’t you just hate those 30 day guarantees?) As with all products we sell it is best to use within one year of receipt of product.

    • JUST RETURN JAR FOR A REFUND, KEEP THE NATURAL SOAP.

    • NO NEED TO GET A ‘RETURN AUTHORIZATION’ EITHER. (What is that all about anyway?)

    • WE PROCESS THE REFUND IMMEDIATELY

    • INTERNATIONAL REFUNDS BY PAYPAL OR CREDIT CARD CREDIT ONLY

    • WE ALSO SUPPORT YOU, WE ANSWER YOUR EMAILS PERSONALLY (one question or 100, we’re trying to earn your repeat business).

    Distributed exclusively by: Steve Wills Ent.

    These statements have not been evaluated by the food and drug administration. This product is not intended to diagnose, treat, cure or prevent disease.©Copyright 2000 Steve Wills Ent.

    This listing is protected intellectual content. No portion may be copied or used without our permission.

    We will spare no expense to protect our legal  rights through the courts.

  • Condition: New
  • Size: 4 ounces
  • Main Purpose: Moisturizer
  • Type: Daily Use
  • Body Area: Face, Full Body, Hands
  • Product Type: Cream Moisturizer
  • Fragrance Name: Gardenia/Tiare
  • Ingredients: Monoi de Tahiti
  • Brand: Carley's
  • UPC: 0090125899603

Shipping Summary:

  • Packages are shipped from Monday to Friday.
  • The usual time for processing an order is 1 to 3 business days, but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
  • We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source quality yet affordable products. 

Estimated delivery times:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-5 business days
  • International Shipping: 10 - 15 business days

Please note that these are estimates, not guarantees. Delivery time depends on a number of variables, and there may be delays such as bad weather affecting air transport, or a package being held for inspection by Customs. ibspot is not liable for any delays in international transportation or customs clearance.

Shipments can be delivered directly to most addresses, except post office boxes. However, in certain remote areas, there may be an additional delivery charge or you may need to pick up your package from the closest service location of ibspot's shipping partner.

Shipping Status: 

As soon as your order ships, you'll receive a shipping confirmation email that includes your tracking number. 

If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date range provided at checkout and we'll be sure to deliver the items within that timeframe.

Order changes: 

Please contact our customer support if the order needs to be canceled or modified.

Item not received: 

If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt out your Cover as once the item is Covered we  have control over it (once it’s by the carrier), but if still persists kindly email us 

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If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@ibspot.com.

 

Please Read Our Return & Refund Policy Carefully: 

Return: 

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost

We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund: 

  • Purchases may be returned within 30 days of the shipping date for a refund. 
  • Refund will be issued to your original form of payment.
  • Refunds for orders purchased with IBSPOT Gift Cards and/or IBSPOT Notes will be issued as a  IBSPOT Gift Card and mailed to the original billing address. Gift cards cannot be redeemed for cash unless  required by law. 

Refund Processing 

• Returns to a IBSPOT store will be refunded to the original form of payment or gift card. • Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 3-5  business days after we receive your return. Please allow 5-7 business days for your return to arrive at our Returns Center. 

• Note: It may take a few days until your bank posts the refund to your account. 

Claims: 

Claims related to the product. Be sure to check the details of your purchase carefully before you make the payment, and  check the contents of the package(s) promptly upon receipt. If you have a problem with the product, visit our Support  Center to find out about return shipping arrangements. 

WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND: 

WRONG PRODUCT: 

If you discover your order is flawed please contact us Mail: support@ibspot.com. With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately. 

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective,  damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exceptions / non-returnable items 

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants),  custom products (such as special orders or personalized items), and personal care goods (such as  beauty products). We also do not accept returns for hazardous materials, flammable liquids, or  gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. 

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return  is accepted, make a separate purchase for the new item. 

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