Herbatint Permanent Hair Colour Gel Plum FF3 135mL
Herbatint Permanent Hair Colour Gel Plum FF3 135mL
Herbatint Permanent Hair Colour Gel Plum FF3 135mL
PERMANENT HAIR COLOUR GEL
FF3 Plum
- Contains proteins, nutrients, botanicals and natural vegetal extracts, that give hair deep, natural shine and vibrant, healthy color.
- It also offers a safe, gentle and effective way of covering grey hair with just 1 application.
- Gentle Hair
- Since 1970
- 100% Grey Cover
- With 8 Certified Herbal Extracts
- Long Lasting Colour
- Up To 2 Applications
- Natural and Healthy Shine Vibrant, Long-Lasting Color
- No Ammonia - Alcohol - Parabens
- Sensitive Skin - Dermatologically Tested
- Gluten Free
- Cruelty Free and Vegan
Herbatint is the permanent ammonia-free colouring, containing 8 organic herbal extracts, which covers 100% of grey hair for a natural and intense result that is rich in highlights. Your hair regains brightness and vitality, and is immediately healthier and naturally beautiful.
UNIQUE AND GENTLE FORMULA
AMMONIA - RESORCINOL - PARABENS - ALCOHOL – FRAGRANCE FREE
Dermatologically tested on sensitive skin, its skin compatibility is excellent. This result confirms the brand’s distinctive quality and its unique finely balanced formula. The developer contains a low hydrogen peroxide concentration (less than 3% after mixing, equivalent to 10 volumes), well below the 6% limit permitted by the European legislation (EC NO 1223/2009).
Herbatint uses gluten-free and Nickel tested ingredients. Suitable for vegans.
NATURAL INGREDIENTS
A formula enriched with 8 organic herbal extracts to nourish and protect hair and scalp, preserve colour intensity and provide a natural and long-lasting result.
HERBAL EXTRACTS
Herbatint’s unique formula is enriched with the properties of 8 highly pure organic herbal extracts that perform a toning and soothing action, also protecting and enhancing colours. A true synergy between nature and technology, to protect the skin while colouring and nourishing the hair restoring its health and beauty.
ALOE VERA BARBADENSIS
Protects and nourishes the hair while colouring. Vitamins and minerals perform an intense natural nourishing and anti-inflammatory action, also conveying the colour inside the hair fibers without damaging them.
LIMNANTHES ALBA
Hydrates and shines the hair thanks to the oil extracted from its seeds that effectively restores the natural lipid barrier. E-F vitamins, protein, fiber, amino acids and glucose, give body and shine resulting in nourished hair, intense and long-lasting colour.
CINCHONA CALISAYA
Its bark extract tones and strengthens the scalp, thanks to its sebum-regulating action it protects both hair and skin.
HAMAMELIS VIRGINIANA
Rich in essential oils, including acid oils, and flavonoids, it gives strength and shine to the hair, while performing an invigorating, soothing and purifying action.
ECHINACEA ANGUSTIFOLIA
Its skin-purifying and natural soothing action is performed by its active ingredients, including oils, acids, betaine and polysaccharides. Hydration, regeneration and nutrition of the hair associated with the protection of the skin.
JUGLANS REGIA
The antiseptic properties and nutrients of walnuts intensify and enhance the colour while maintaining the pH balance of hair and skin.
RHEUM PALMATUM
It intensifies the colour and protects the skin giving brightness and tone to the hair, fixes the colour and performs an anti-inflammatory action.
BETULA ALBA
Its re-mineralizing and toning properties combined with its emollient effect regenerate and protect hair and scalp.
30 COLOURS TO BE MIXED
Find your ideal shade, by choosing a single colour or by blending together more nuances to create your own unique and natural look. The bottles can be reclosed, allowing to preserve the product that has not been mixed for later applications.
EASY TO APPLY
Herbatint colouring gel is easy to mix and apply thanks to its gel consistency and its odourless formula. A perfect colour result in only 40 minutes!
COLOUR RESULT
Herbatint’s gentle formula with a low hydrogen peroxide concentration (10 volumes) allows you to lighten your natural colour up by a maximum of 2 tones. Only colouring with higher hydrogen peroxide concentrations (30-40 volumes) have a higher bleaching power which inevitably affects the hair’s structure and health.
RESPECTING NATURE
The Herbatint packaging is made of totally recyclable uncoated paper with designation of origin. Herbatint is against animal testing and is suitable for vegans. The bottles can be reclosed and used again, allowing you to use the only necessary product and keep the rest for later applications to avoid useless waste.
SOLD THROUGH HEALTH FOOD STORES, NATURAL PRODUCT STORES AND PHARMACIES
DISCOVER HERBATINT’S COLOURS
Herbatint offers you a 30 shade colour range, choose your perfect colour among 6 series specially formulated to create and customize your look. Select the series and scroll colours to find the one that best expresses your personality.
NATURAL
The N (Natural) series shades colour your hair while keeping its natural colour balance, choose them if you wish to maintain and revive your natural colour.
ASH
The C (Ash) tones are designed to neutralize and/or counteract unwanted copper or reddish highlights. For an ideal result they should be used combined with the corresponding tone of the Natural series.
COPPER
The R (Copper) tones are particularly suitable for golden-like complexions. They guarantee a coppery colour, rich in shades, they lighten up your hair with warm reflections.
GOLDEN
The D (Golden) tones will give golden blond or brown highlights depending on the degree of tone choice. Choose it for an intense, bright and natural result.
MAHOGANY
Ideal to add brown and natural red highlights to dull hair, the M (Mahogany) shades are formulated for a colouring experience that gives more personality to your look. Suitable for light pinkish complexions, they intensify the colour basis.
FLASH FASHION
Intense, brilliant, glamorous colours for a trendy look without giving up the naturalness of Herbatint colouring. When used combined with other shades, the FF (Flash Fashion) are ideal to give character and customize the chosen colour.
| Brand: | Herbatint |
|---|---|
| Isin: | IFS2JDCSBSST |
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PERMANENT HAIR COLOUR GEL
FF3 Plum
- Contains proteins, nutrients, botanicals and natural vegetal extracts, that give hair deep, natural shine and vibrant, healthy color.
- It also offers a safe, gentle and effective way of covering grey hair with just 1 application.
- Gentle Hair
- Since 1970
- 100% Grey Cover
- With 8 Certified Herbal Extracts
- Long Lasting Colour
- Up To 2 Applications
- Natural and Healthy Shine Vibrant, Long-Lasting Color
- No Ammonia - Alcohol - Parabens
- Sensitive Skin - Dermatologically Tested
- Gluten Free
- Cruelty Free and Vegan
Herbatint is the permanent ammonia-free colouring, containing 8 organic herbal extracts, which covers 100% of grey hair for a natural and intense result that is rich in highlights. Your hair regains brightness and vitality, and is immediately healthier and naturally beautiful.
UNIQUE AND GENTLE FORMULA
AMMONIA - RESORCINOL - PARABENS - ALCOHOL – FRAGRANCE FREE
Dermatologically tested on sensitive skin, its skin compatibility is excellent. This result confirms the brand’s distinctive quality and its unique finely balanced formula. The developer contains a low hydrogen peroxide concentration (less than 3% after mixing, equivalent to 10 volumes), well below the 6% limit permitted by the European legislation (EC NO 1223/2009).
Herbatint uses gluten-free and Nickel tested ingredients. Suitable for vegans.
NATURAL INGREDIENTS
A formula enriched with 8 organic herbal extracts to nourish and protect hair and scalp, preserve colour intensity and provide a natural and long-lasting result.
HERBAL EXTRACTS
Herbatint’s unique formula is enriched with the properties of 8 highly pure organic herbal extracts that perform a toning and soothing action, also protecting and enhancing colours. A true synergy between nature and technology, to protect the skin while colouring and nourishing the hair restoring its health and beauty.
ALOE VERA BARBADENSIS
Protects and nourishes the hair while colouring. Vitamins and minerals perform an intense natural nourishing and anti-inflammatory action, also conveying the colour inside the hair fibers without damaging them.
LIMNANTHES ALBA
Hydrates and shines the hair thanks to the oil extracted from its seeds that effectively restores the natural lipid barrier. E-F vitamins, protein, fiber, amino acids and glucose, give body and shine resulting in nourished hair, intense and long-lasting colour.
CINCHONA CALISAYA
Its bark extract tones and strengthens the scalp, thanks to its sebum-regulating action it protects both hair and skin.
HAMAMELIS VIRGINIANA
Rich in essential oils, including acid oils, and flavonoids, it gives strength and shine to the hair, while performing an invigorating, soothing and purifying action.
ECHINACEA ANGUSTIFOLIA
Its skin-purifying and natural soothing action is performed by its active ingredients, including oils, acids, betaine and polysaccharides. Hydration, regeneration and nutrition of the hair associated with the protection of the skin.
JUGLANS REGIA
The antiseptic properties and nutrients of walnuts intensify and enhance the colour while maintaining the pH balance of hair and skin.
RHEUM PALMATUM
It intensifies the colour and protects the skin giving brightness and tone to the hair, fixes the colour and performs an anti-inflammatory action.
BETULA ALBA
Its re-mineralizing and toning properties combined with its emollient effect regenerate and protect hair and scalp.
30 COLOURS TO BE MIXED
Find your ideal shade, by choosing a single colour or by blending together more nuances to create your own unique and natural look. The bottles can be reclosed, allowing to preserve the product that has not been mixed for later applications.
EASY TO APPLY
Herbatint colouring gel is easy to mix and apply thanks to its gel consistency and its odourless formula. A perfect colour result in only 40 minutes!
COLOUR RESULT
Herbatint’s gentle formula with a low hydrogen peroxide concentration (10 volumes) allows you to lighten your natural colour up by a maximum of 2 tones. Only colouring with higher hydrogen peroxide concentrations (30-40 volumes) have a higher bleaching power which inevitably affects the hair’s structure and health.
RESPECTING NATURE
The Herbatint packaging is made of totally recyclable uncoated paper with designation of origin. Herbatint is against animal testing and is suitable for vegans. The bottles can be reclosed and used again, allowing you to use the only necessary product and keep the rest for later applications to avoid useless waste.
SOLD THROUGH HEALTH FOOD STORES, NATURAL PRODUCT STORES AND PHARMACIES
DISCOVER HERBATINT’S COLOURS
Herbatint offers you a 30 shade colour range, choose your perfect colour among 6 series specially formulated to create and customize your look. Select the series and scroll colours to find the one that best expresses your personality.
NATURAL
The N (Natural) series shades colour your hair while keeping its natural colour balance, choose them if you wish to maintain and revive your natural colour.
ASH
The C (Ash) tones are designed to neutralize and/or counteract unwanted copper or reddish highlights. For an ideal result they should be used combined with the corresponding tone of the Natural series.
COPPER
The R (Copper) tones are particularly suitable for golden-like complexions. They guarantee a coppery colour, rich in shades, they lighten up your hair with warm reflections.
GOLDEN
The D (Golden) tones will give golden blond or brown highlights depending on the degree of tone choice. Choose it for an intense, bright and natural result.
MAHOGANY
Ideal to add brown and natural red highlights to dull hair, the M (Mahogany) shades are formulated for a colouring experience that gives more personality to your look. Suitable for light pinkish complexions, they intensify the colour basis.
FLASH FASHION
Intense, brilliant, glamorous colours for a trendy look without giving up the naturalness of Herbatint colouring. When used combined with other shades, the FF (Flash Fashion) are ideal to give character and customize the chosen colour.
Supplement Facts
Ingredients:
Herbatint Haircolor Gel Ingredients: Laureth-4; propylene glycol, aqua (water), PEG-2 oleamine, ethanolamine, oleic acid, aloe barbadensis (aloe vera) leaf extract, hamamelis virginiana (witch hazel) leaf extract, betula alba (birch) leaf extract, echinacea angustifolia (echinacea) root extract, juglans regia (walnut) shell extract, rheum palmatum (rhubarb) root extract, cinchona calisaya (cinchona) bark extract, PEG-75 meadowfoam oil, limnanthes alba (meadowfoam) seed oil, 4-amino-2-hydroxytoluene, 1,5-naphthalendiol, p-phenylenediamine, 3-nitro-p-hydroxyethylaminophenol, HC blue no. 2, tetrasodium EDTA, cetrimonium chloride, simethicone, sodium metabisulfite, glycerin.
Developer Ingredients: Aqua (water), hydrogen peroxide; etidronic acid, trideceth-9, cetrimonium chloride, simethicone, propylene glycol, PEG-40 hydrogenated castor oil.
Royal Cream Ingredients: Aqua (water), citric acid, cetyl alcohol, behentrimonium chloride, aloe barbadensis (aloe vera) leaf juice, moringa pterygosperma (moringa) seed extract, triticum vulgare (wheat) germ oil, oryza sativa (rice) bran oil, simmondsia chinensis (jojoba) seed oil, PPG-3 benzyl ether myristate, methyl gluceth-20, ethoxydiglycol oleate, isopropyl alcohol, sodium dehydroacetate, sodium benzoate, parfum (fragrance), imidazolidinyl urea, tocopheryl acetate, glycerin.
* Botanical and Natural Origin
Contains phenylenediamine and Hydrogen peroxide.
The mixing ratio is 1:1
Suggested Use:
Before you start make sure you have your coloring tools! For first time users, please note that the Herbatint Application Kit, containing a brush, measuring cup and protection cape is sold separately. This reduces waste as all items included are made to be re-used.
Need to know: If you have more than 30% of grey and you wish to apply one of the C, D, R or M shades, it is suggested to mix your chosen color with a N shade of the same number. Full details in the instruction leaflet.
HOW TO APPLY HERBATINT
Mix an equal amount of colour and developer in a plastic or glass bowl (not metal), the quantity depends on hair length and volume.
Mix with a brush until you obtain a gel consistency and apply the product to dry and unwashed hair, starting from the roots.
Leave for 40 minutes, it is important to stick to the processing time.
Rinse thoroughly until the water is completely clear. Tilt your head back while you rinse so that the product does not get into your eyes. Then apply the Herbatint Normalising Shampoo.
After shampooing you can complete the treatment by using the Royal Cream, Herbatint regenerating conditioner, which you should leave in for 5 minutes and rinse again.
REMEMBER
If you carefully close the bottles containing the unused product, taking care not to swap the caps, the product that has not been used and has not been mixed can be stored for further applications. More information in the leaflet enclosed in the box.
TIPS
FOR EXCELLENT COVERAGE OF GREY HAIR
Colours of the Natural (N) series from 1N to 8N cover 100% of grey hair starting from the first application. Tones 9N and 10N have an extremely low concentration of colouring pigments and thus they must be mixed with a small amount of 8N to obtain the best coverage.
If you wish to use one of the tones of the Ash (C), Golden (D), Copper (R), Golden-Copperish (DR), Mahogany (M) or Flash Fashion (FF) series and you have a high percentage of grey hair, for best results you should mix the colour you have chosen (for example, 4R) with an equivalent shade of the Natural (in this case the 4N) series. As a rule, the higher the percentage of grey hair, the greater the amount of N in the equivalent shade to be used (see the table).
Example: if you have a high percentage of grey hair (more than 60%) and you have chosen to use 4R, we recommend mixing 40 (ml) of 4N with 20 (ml) of 4R and complete by adding 60 (ml) of developer for a right mixing balance between colour and developer 1: 1.
REMEMBER
For professional results we suggest you to separate your hair into four equal sections, dividing them in half again by using a comb:
- The first one, vertically from the center of the frontal hairline to the center of the back hairline.
- The second one, horizontally from behind one ear to behind the other.
In case of very thick hair you should apply the product on thin hair strands to ensure that the dye reaches all the hair evenly. Always start from the front.
Start applying on the two frontal areas where usually the greatest amount of grey hair is concentrated. In case of very thick hair, apply the product on thin hair sections so that the dye reaches all the hair evenly.
To perfectly cover grey hair ‘deposit’ the colour instead of ‘brushing’ it on areas with a greater concentration of grey hair. The greater the area to be coloured, the greater amount of product to be used.
HOW TO MIX FF TONES WHEN THERE IS GREY HAIR
When there is a high percentage of grey hair, for best results we recommend using the FF (Flash Fashion) nuance combined with a tone of the series N (Natural), otherwise the colour might come out brighter than expected.
- If you choose the FF3 shade, combine it with 5N.
- If you choose any other nuance of the FF series, combine it with 7N.
Warnings
Caution: Hair colorants can cause severe allergic reactions.
Read and follow instructions carefully.
This product contains ingredients which may cause skin irritation on certain individuals. An allergy test should be performed 48 hours before use according to leaflet instructions. This product must not be used for dyeing the eyelashes or eyebrows; to do so may cause blindness. This product is not intended for use on persons under the age of 16. Temporary 'black henna' tattoos may increase your risk of allergy.
Do not color your hair if:
- you have a rash on your face or sensitive, irritated and damaged scalp,
- you have ever experienced any reaction after colouring your hair,
- you have experienced a reaction to a temporary 'black henna' tattoo in the past.
Wear suitable gloves. Avoid contact with eyes, rinse immediately if product comes into contact with them.
Keep away from children's reach.
For external use only.
Against animal testing.
Healthy Planet Canada wants to ensure the complete and total accuracy of the product images and information contained on our website. However, some manufacturing changes to packaging or ingredients may be pending updates on our website.
Some items may occasionally ship with alternate packaging (recently updated by the supplier or manufacturer). While in these cases, ingredients are usually the same and only the packaging has been updated, we always recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by Healthy Planet Canada.
Probiotics Disclaimer:
Probiotics are refrigerated in our warehouse to ensure quality and optimal potency. They are also shipped with a FREE ice pack. Although the product may not be cold when it arrives, this ice pack helps maintain a cooler temperature during transit. We recommend considering weekend/holiday delays when ordering (I.E. ordering on a weekday and not on Friday or Saturday, or during holidays
Suggested Use
Suggested Use:
Before you start make sure you have your coloring tools! For first time users, please note that the Herbatint Application Kit, containing a brush, measuring cup and protection cape is sold separately. This reduces waste as all items included are made to be re-used.
Need to know: If you have more than 30% of grey and you wish to apply one of the C, D, R or M shades, it is suggested to mix your chosen color with a N shade of the same number. Full details in the instruction leaflet.
HOW TO APPLY HERBATINT
Mix an equal amount of colour and developer in a plastic or glass bowl (not metal), the quantity depends on hair length and volume.
Mix with a brush until you obtain a gel consistency and apply the product to dry and unwashed hair, starting from the roots.
Leave for 40 minutes, it is important to stick to the processing time.
Rinse thoroughly until the water is completely clear. Tilt your head back while you rinse so that the product does not get into your eyes. Then apply the Herbatint Normalising Shampoo.
After shampooing you can complete the treatment by using the Royal Cream, Herbatint regenerating conditioner, which you should leave in for 5 minutes and rinse again.
REMEMBER
If you carefully close the bottles containing the unused product, taking care not to swap the caps, the product that has not been used and has not been mixed can be stored for further applications. More information in the leaflet enclosed in the box.
TIPS
FOR EXCELLENT COVERAGE OF GREY HAIR
Colours of the Natural (N) series from 1N to 8N cover 100% of grey hair starting from the first application. Tones 9N and 10N have an extremely low concentration of colouring pigments and thus they must be mixed with a small amount of 8N to obtain the best coverage.
If you wish to use one of the tones of the Ash (C), Golden (D), Copper (R), Golden-Copperish (DR), Mahogany (M) or Flash Fashion (FF) series and you have a high percentage of grey hair, for best results you should mix the colour you have chosen (for example, 4R) with an equivalent shade of the Natural (in this case the 4N) series. As a rule, the higher the percentage of grey hair, the greater the amount of N in the equivalent shade to be used (see the table).
Example: if you have a high percentage of grey hair (more than 60%) and you have chosen to use 4R, we recommend mixing 40 (ml) of 4N with 20 (ml) of 4R and complete by adding 60 (ml) of developer for a right mixing balance between colour and developer 1: 1.
REMEMBER
For professional results we suggest you to separate your hair into four equal sections, dividing them in half again by using a comb:
- The first one, vertically from the center of the frontal hairline to the center of the back hairline.
- The second one, horizontally from behind one ear to behind the other.
In case of very thick hair you should apply the product on thin hair strands to ensure that the dye reaches all the hair evenly. Always start from the front.
Start applying on the two frontal areas where usually the greatest amount of grey hair is concentrated. In case of very thick hair, apply the product on thin hair sections so that the dye reaches all the hair evenly.
To perfectly cover grey hair ‘deposit’ the colour instead of ‘brushing’ it on areas with a greater concentration of grey hair. The greater the area to be coloured, the greater amount of product to be used.
HOW TO MIX FF TONES WHEN THERE IS GREY HAIR
When there is a high percentage of grey hair, for best results we recommend using the FF (Flash Fashion) nuance combined with a tone of the series N (Natural), otherwise the colour might come out brighter than expected.
- If you choose the FF3 shade, combine it with 5N.
- If you choose any other nuance of the FF series, combine it with 7N.
Warnings
Caution: Hair colorants can cause severe allergic reactions.
Read and follow instructions carefully.
This product contains ingredients which may cause skin irritation on certain individuals. An allergy test should be performed 48 hours before use according to leaflet instructions. This product must not be used for dyeing the eyelashes or eyebrows; to do so may cause blindness. This product is not intended for use on persons under the age of 16. Temporary 'black henna' tattoos may increase your risk of allergy.
Do not color your hair if:
- you have a rash on your face or sensitive, irritated and damaged scalp,
- you have ever experienced any reaction after colouring your hair,
- you have experienced a reaction to a temporary 'black henna' tattoo in the past.
Wear suitable gloves. Avoid contact with eyes, rinse immediately if product comes into contact with them.
Keep away from children's reach.
For external use only.
Against animal testing.
Healthy Planet Canada wants to ensure the complete and total accuracy of the product images and information contained on our website. However, some manufacturing changes to packaging or ingredients may be pending updates on our website.
Some items may occasionally ship with alternate packaging (recently updated by the supplier or manufacturer). While in these cases, ingredients are usually the same and only the packaging has been updated, we always recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by Healthy Planet Canada.
Probiotics Disclaimer:
Probiotics are refrigerated in our warehouse to ensure quality and optimal potency. They are also shipped with a FREE ice pack. Although the product may not be cold when it arrives, this ice pack helps maintain a cooler temperature during transit. We recommend considering weekend/holiday delays when ordering (I.E. ordering on a weekday and not on Friday or Saturday, or during holidays
Shipping Summary:
- Packages are shipped from Monday to Friday.
- The usual time for processing an order is 1 to 3 business days, but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
- We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source quality yet affordable products.
Estimated delivery times:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-5 business days
- International Shipping: 10 - 15 business days
Please note that these are estimates, not guarantees. Delivery time depends on a number of variables, and there may be delays such as bad weather affecting air transport, or a package being held for inspection by Customs. ibspot is not liable for any delays in international transportation or customs clearance.
Shipments can be delivered directly to most addresses, except post office boxes. However, in certain remote areas, there may be an additional delivery charge or you may need to pick up your package from the closest service location of ibspot's shipping partner.
Shipping Status:
As soon as your order ships, you'll receive a shipping confirmation email that includes your tracking number.
If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date range provided at checkout and we'll be sure to deliver the items within that timeframe.
Order changes:
Please contact our customer support if the order needs to be canceled or modified.
Item not received:
If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once it’s by the carrier), but if still persists kindly email us
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@ibspot.com.
Please Read Our Return & Refund Policy Carefully:
Return:
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refund:
- Purchases may be returned within 30 days of the shipping date for a refund.
- Refund will be issued to your original form of payment.
- Refunds for orders purchased with IBSPOT Gift Cards and/or IBSPOT Notes will be issued as a IBSPOT Gift Card and mailed to the original billing address. Gift cards cannot be redeemed for cash unless required by law.
Refund Processing
• Returns to a IBSPOT store will be refunded to the original form of payment or gift card. • Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 3-5 business days after we receive your return. Please allow 5-7 business days for your return to arrive at our Returns Center.
• Note: It may take a few days until your bank posts the refund to your account.
Claims:
Claims related to the product. Be sure to check the details of your purchase carefully before you make the payment, and check the contents of the package(s) promptly upon receipt. If you have a problem with the product, visit our Support Center to find out about return shipping arrangements.
WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND:
WRONG PRODUCT:
If you discover your order is flawed please contact us Mail: support@ibspot.com. With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
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