FOXWELL NT530 Plus For VAG OBD2 Scanner All System Car Diagnostic Tool ABS SRS
FOXWELL NT530 Plus For VAG OBD2 Scanner All System Car Diagnostic Tool ABS SRS
- Car OBD2 Scanner Diagnostic Tool Key Coding Bidirectional Control, Full Systems Scan, Full Reset Service
Do you love your car? Do you want to keep driving it as long as you can?
- There are few things your car will require of you to maintain its longevity - changing your oil, replacing air filters and other general service tasks.
- Many people wonder though, whether those task mentioned is a simple DIY process or has to be done by an expert technician.
- We say: you can definitely handle the replacement on your own via our professional FOXWELLNT530 Plus diagnostic scanner tool!
- Except for auto repair shop, here is another choice for you to learn about your car condition deeply.
Why is The FOXWELLNT530 Plus Diagnostic Scanner Tool is So Powerful And Reliable?
- Work on For AUDI, For VW, For SEAT, For SKODA from 1996 to present. Compatible with global OBDI / OBDII / EOBD.
- Full System Diagnostic+ Bidirectional Control + Active Test + Key Programming + 31 Reset Service Functions + Calibration + Adaptation + Matching + Initialization + The vast majority of VAG MB Sprinter Cars supported.
- OE-LEVEL Advanced Automotive Diagnostic Tool .
- FOXWELLNT530 Plus Bidirectional scanner has OE-Level functions.
- Graphic Data Display: display live data in text, graph & analog for easy and intuitive data review.
- S-mog Test: Pass the annual inspection with ease
- 2.8'' TFT Color Screen Combined with the Button-navigation Design:Easier operate in the greasy workplace.
- Health Report---Save, share, and print the overall inspection report for further diagnostic analysis.
- Lifetime F-ree Update---Use more models and features by updatin
Active Tester( Bi-Directional Control ) :
Bi-Directional Control capability and is capable of performing Active Tests to access vehicle-specific subsystems and component tests. The tester outputs commands to the ECU to drive the actuators in order to determine the integrity of the system or parts by reading the ECU data, or by monitoring the operation of the actuators .For example ,NT530 Plus have the ability to actuate relays, injectors, coils, or perform system tests, etc. Also it will actuate solenoids valve and actuators for active testing to identify the error easily moreover. The bidirectional functions are quite extensive. even open an e.g.r. valve and seeing the difference in idle response and oxygen sensor voltage. Please note: Active tests are NOT universal for all vehicles, check compatibility with VIN number before purchase. Active tests vary depending on the manufacturer, year, and model, and only the available tests display in the menu.
31+ Reset Function :
1. Steering Angle Reset
Reset the steering angle to zero to keep the car running straight.
2. Injector Coding
Write the new injector code into the car system for the correct cylinder injection quantity.
3. IMMO
Disable any lost keys and add new keys. **ONLY for cars with an easy IMMO system.
4. DPF Regeneration
Especially works for D-P-F system with D-P-F regeneration, D-P-F component replacement teach-in and D-P-F teach-in after replacing the engine control unit.
5. A/C relearn
The vehicle air conditioner replaces the electronic control unit, replaces the actuator or the memory of the electronic control unit memory is lost, and requires air conditioning initialization learning.
6. ABS Bleeding
Help exhaust the air after repair the ABS pump system.
7. AdBlue Reset
Reset urea after the diesel exhaust treatment fluid is replaced or filled up.
8. Throttle Matching
Initialize the throttle actuators to the default state.
9. TPMS Reset
Makes sense in displaying sensor IDs from the vehicle's ECU, inputting TPMS sensor replacement IDs and testing sensors.
10. Tire Reset
Set the size parameters of the modified or replaced tire.
11. AFS Headlamp Reset
Initialize the adaptive headlamp system.
12. Sunroof Initialization
Initialize the sunroof when locked off or closed.
13. Battery Reset
Register the battery after replacement.
14. Seat Calibration
Calibrate the memory in replaced or repaired seats.
15. Oil Reset
Allows you to perform reset for a new calculation of Engine Oil Life system once changed the oil.
16. A/F Reset:
Set or learn Air/Fuel ratio parameters.
17. GEARBOX LEARN
Help complete the gearbox self-learning to improve gear shifting quality.
18. Transport Mode
Deactivate the transport mode.
19. Windows Calibration
Perform door window matching to recover ECU initial memory.
20. Language Change
Change vehicle system language.
21. Suspension Reset
Adjust the vehicle body height sensor for level calibration.
22. NOx Sensor Reset
Reset catalytic converter learned value stored in ECU.
23. Stop/Start Reset
Set up the automatic start-stop function in ECU.
24. Coolant Bleeding
Activate the electronic water pump.
25. Brake Reset
It is important in the maintenance of electronic braking system's safety and efficiency.
26.Gear Learning
The scan tool monitors certain camshaft position sensors signals to determine if all conditions are met to continue with the procedure for Engine running.
..........
All Systems Full Diagnostic Function :
All Systems Including : ABS System, Engine System, SAS System, TPMS System, IMMO System, Battery System, Oil Service System, SRS System, DPF System,Air Conditioning System,Transmission System..........
Full Diagnostic Function :
--read fault codes: read and decode the DTCs to identify where the fault location is;
--clear fault codes: erase the DTCs to turn off the MIL after repairs;
--retrieve ecu information: allows you to retrieve vehicle information;
--Graph live data stream: view the dynamic data stream to determine vehicle condition
--Freeze Frame: it will record the information of the vehicle running status at the moment when the fault occurs to confirm the fault.
--Vehicle information: such as Vehicle Identification Number (VIN), Calibration Mark (CALID) and Calibration Verification Number (CVN) .
--Online & Offline ECU Coding: generally used for cars after replacing second-hand parts, then it can work .
--Active Tester( Bi-Directional Control ): to test whether the actuators of each system are normal, for analysis
--Special Function: more than 31+ reset function , like airbag reset, AF Adjustment, DPF reset.........
Full 10 OBD2 Function :
This scanner supports all 10 test modes for OBD-II cars which are great for daily repair work. The table below describes the purpose of each mode of operation:
1. Reading Codes: Show the detailed description of the Diagnostic Trouble Code (DTCs)
2. Erasing Codes & Reset: Turns off Check Engine Light (MIL), clears codes and resets monitors.
3. Data Stream: Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data.
4. I/M Readiness Status: Shows whether the various emissions-related systems on the vehicle are operating properly and are ready for inspection and maintenance testing.
5. Read Live Data Stream: Show the information of continuous data stream from a vehicle in live graphic (waveform) display.
6. View Freeze Frame Data: Check the certain vehicle conditions which are recorded by the on-board computer at the time the emission-related fault occurs.
7.O2 Sensor Test: Allows retrieval and viewing of O2 sensor monitor test results for the most recently performed tests from the vehicle’s on-board computer.
8.On-Board Monitor Test: Retrieves and displays test results for emission-related powertrain components and systems.
9.Read Vehicle Information: Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and CVN (Calibration verification number), etc.
10.Component Test: Certain vehicle components can be actuated by commands sent from the scanner to test their operability.
Full OBD II Protocols:
1. SAE J1850 PWM (41.6 Kbaud)
2. SAE J1850 VPW (10.4 Kbaud)
3. ISO 9141-2 (5 baud init, 10.4 Kbaud)
4. ISO14230-4 KWP (5 baud init, 10.4 Kbaud)
5. ISO14230-4 KWP (fast init, 10.4 Kbaud)
6. ISO15765-4 CAN (11bit ID, 500 Kbaud)
7. ISO15765-4 CAN (29bit ID, 500 Kbaud)
8. ISO15765-4 CAN (11bit ID, 250 Kbaud)
9. ISO15765-4 CAN (29bit ID, 250 Kbaud)
FOXWELL NT530 Supports 21 Languages : vas
English, French, Spanish, German, Italian, Russian, Portuguese, Korean, Japanese, Polish, Traditional Chinese etc.
The MALL function
FOXWELL NT530 supports for AUDI , for BENZ , for BMW , for GM , It also for other brands too , like for Toyota , for vw , for Ford etc , those brands need subscribe in MAll button , it takes USD40/Brands , you can choose the one you want to subscribe !!!
The Other Functions :
1. Auto VIN Scan ( Smart Diagnosis ) :
Adopts Auto-VIN technology that will automatically recognize vehicle information which you get the vehicle's make,model and year information more easily
2. Maintain Information ( powerful & useful Function ) :
This function has a how-to for some special functions, which is about examples of operating special functions for real vehicles to help you learn the operation of the special functions; It also has Online Coding Help that will show you the steps for this function; And has Channel Information, it will show you how to do basic settings to make the channel return to its original normal value. All of this maintenance information can assist you to better resolving the vehicle's issue
3. DTC Library :
Allows you to retrieve the definition of the diagnostic trouble code from the abundant DTC database.
4. Display Real-Time Battery Voltage
If the charging system is not working properly, the battery will not get the proper charging voltage and it could go flat. This OBDII scanner can display the instantaneous voltage across the battery terminals in a graphical way. This helps you to get early warnings for possible battery and the charging system problems
5. Print Diagnostic Report
Parameter :
Brand: FOXWELL
Model: NT530 Plus
Color: black + orange
Display: 2.8" TFT color screen
External Power: 8-18 Volts powered by vehicle battery
Working Temperature: 0°Cto 60°C
Storage Temperature: -20°C to 70°C
USB Version: USB 2.0
Product Dimension: 14.5 * 9.4 * 3.5cm / 5.7 * 3.7 * 1.6in
Package Size: 22 * 17 * 8. 5cm / 8.7 * 6.7 * 2in
Package Weight: 670g / 23.6oz
Packing List:
1. NT530 Plus Main Unit
2. Diagnostic Cable
3. Memory card
4. Quick Start Guide
5. User's Manual
We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect.
Payment should be made within 7 days after bidding ends.
Otherwise a Unpaid Item case will be opened to you.
Please include your special requests in eBay note if there is any.
Delivery time varies from 2 to 5 business days.
Please make sure it is correct and include phone number for delivery.
Please include your special requests in eBay note if there is any.
We are authorize distributor, our all items are 100% original and Our devices have warranty,
5 Year free repair for the devices.
In case an item arrives faulty, please contact us as soon as possible and keep it unused.
We will instruct you on how to return and get refund or replacement.
If the item has been used, we have the right to decline your claim.
Items should be returned on buyers' cost for repair or replacement.
We are specialized dealer of On-Board Car Diagnostic tools and automotive electronics
for more than 15 years.
We are authorized first class distributor of Launch, Foxwell, Autek, Ancel, Innova, Autophix, Thinkcar, Kzyee brands,
and more brands will be show in our store in near future.
What Do We Have?
We have office and warehouse in US to ensure fast shipment and after-sale service.
We have more than 1000 employees devoting to customer satisfaction.
1:If youhave any problem about the goods, please contact us before leaving Neutral/Negative feedback.We promise to help you solve it asap, and make you feel satisfactory absolutely.
2: our business time:M-F: 9:30AM - 18:00PM BST (Beijing Standard Time)
3:Please leave us Positive Feedback and 5-stars★★★★★after you received our package you are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.
Brand: | Foxwell |
---|---|
Isin: | IVGLRD5QTXT5 |

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- Car OBD2 Scanner Diagnostic Tool Key Coding Bidirectional Control, Full Systems Scan, Full Reset Service
Do you love your car? Do you want to keep driving it as long as you can?
- There are few things your car will require of you to maintain its longevity - changing your oil, replacing air filters and other general service tasks.
- Many people wonder though, whether those task mentioned is a simple DIY process or has to be done by an expert technician.
- We say: you can definitely handle the replacement on your own via our professional FOXWELLNT530 Plus diagnostic scanner tool!
- Except for auto repair shop, here is another choice for you to learn about your car condition deeply.
Why is The FOXWELLNT530 Plus Diagnostic Scanner Tool is So Powerful And Reliable?
- Work on For AUDI, For VW, For SEAT, For SKODA from 1996 to present. Compatible with global OBDI / OBDII / EOBD.
- Full System Diagnostic+ Bidirectional Control + Active Test + Key Programming + 31 Reset Service Functions + Calibration + Adaptation + Matching + Initialization + The vast majority of VAG MB Sprinter Cars supported.
- OE-LEVEL Advanced Automotive Diagnostic Tool .
- FOXWELLNT530 Plus Bidirectional scanner has OE-Level functions.
- Graphic Data Display: display live data in text, graph & analog for easy and intuitive data review.
- S-mog Test: Pass the annual inspection with ease
- 2.8'' TFT Color Screen Combined with the Button-navigation Design:Easier operate in the greasy workplace.
- Health Report---Save, share, and print the overall inspection report for further diagnostic analysis.
- Lifetime F-ree Update---Use more models and features by updatin
Active Tester( Bi-Directional Control ) :
Bi-Directional Control capability and is capable of performing Active Tests to access vehicle-specific subsystems and component tests. The tester outputs commands to the ECU to drive the actuators in order to determine the integrity of the system or parts by reading the ECU data, or by monitoring the operation of the actuators .For example ,NT530 Plus have the ability to actuate relays, injectors, coils, or perform system tests, etc. Also it will actuate solenoids valve and actuators for active testing to identify the error easily moreover. The bidirectional functions are quite extensive. even open an e.g.r. valve and seeing the difference in idle response and oxygen sensor voltage. Please note: Active tests are NOT universal for all vehicles, check compatibility with VIN number before purchase. Active tests vary depending on the manufacturer, year, and model, and only the available tests display in the menu.
31+ Reset Function :
1. Steering Angle Reset
Reset the steering angle to zero to keep the car running straight.
2. Injector Coding
Write the new injector code into the car system for the correct cylinder injection quantity.
3. IMMO
Disable any lost keys and add new keys. **ONLY for cars with an easy IMMO system.
4. DPF Regeneration
Especially works for D-P-F system with D-P-F regeneration, D-P-F component replacement teach-in and D-P-F teach-in after replacing the engine control unit.
5. A/C relearn
The vehicle air conditioner replaces the electronic control unit, replaces the actuator or the memory of the electronic control unit memory is lost, and requires air conditioning initialization learning.
6. ABS Bleeding
Help exhaust the air after repair the ABS pump system.
7. AdBlue Reset
Reset urea after the diesel exhaust treatment fluid is replaced or filled up.
8. Throttle Matching
Initialize the throttle actuators to the default state.
9. TPMS Reset
Makes sense in displaying sensor IDs from the vehicle's ECU, inputting TPMS sensor replacement IDs and testing sensors.
10. Tire Reset
Set the size parameters of the modified or replaced tire.
11. AFS Headlamp Reset
Initialize the adaptive headlamp system.
12. Sunroof Initialization
Initialize the sunroof when locked off or closed.
13. Battery Reset
Register the battery after replacement.
14. Seat Calibration
Calibrate the memory in replaced or repaired seats.
15. Oil Reset
Allows you to perform reset for a new calculation of Engine Oil Life system once changed the oil.
16. A/F Reset:
Set or learn Air/Fuel ratio parameters.
17. GEARBOX LEARN
Help complete the gearbox self-learning to improve gear shifting quality.
18. Transport Mode
Deactivate the transport mode.
19. Windows Calibration
Perform door window matching to recover ECU initial memory.
20. Language Change
Change vehicle system language.
21. Suspension Reset
Adjust the vehicle body height sensor for level calibration.
22. NOx Sensor Reset
Reset catalytic converter learned value stored in ECU.
23. Stop/Start Reset
Set up the automatic start-stop function in ECU.
24. Coolant Bleeding
Activate the electronic water pump.
25. Brake Reset
It is important in the maintenance of electronic braking system's safety and efficiency.
26.Gear Learning
The scan tool monitors certain camshaft position sensors signals to determine if all conditions are met to continue with the procedure for Engine running.
..........
All Systems Full Diagnostic Function :
All Systems Including : ABS System, Engine System, SAS System, TPMS System, IMMO System, Battery System, Oil Service System, SRS System, DPF System,Air Conditioning System,Transmission System..........
Full Diagnostic Function :
--read fault codes: read and decode the DTCs to identify where the fault location is;
--clear fault codes: erase the DTCs to turn off the MIL after repairs;
--retrieve ecu information: allows you to retrieve vehicle information;
--Graph live data stream: view the dynamic data stream to determine vehicle condition
--Freeze Frame: it will record the information of the vehicle running status at the moment when the fault occurs to confirm the fault.
--Vehicle information: such as Vehicle Identification Number (VIN), Calibration Mark (CALID) and Calibration Verification Number (CVN) .
--Online & Offline ECU Coding: generally used for cars after replacing second-hand parts, then it can work .
--Active Tester( Bi-Directional Control ): to test whether the actuators of each system are normal, for analysis
--Special Function: more than 31+ reset function , like airbag reset, AF Adjustment, DPF reset.........
Full 10 OBD2 Function :
This scanner supports all 10 test modes for OBD-II cars which are great for daily repair work. The table below describes the purpose of each mode of operation:
1. Reading Codes: Show the detailed description of the Diagnostic Trouble Code (DTCs)
2. Erasing Codes & Reset: Turns off Check Engine Light (MIL), clears codes and resets monitors.
3. Data Stream: Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data.
4. I/M Readiness Status: Shows whether the various emissions-related systems on the vehicle are operating properly and are ready for inspection and maintenance testing.
5. Read Live Data Stream: Show the information of continuous data stream from a vehicle in live graphic (waveform) display.
6. View Freeze Frame Data: Check the certain vehicle conditions which are recorded by the on-board computer at the time the emission-related fault occurs.
7.O2 Sensor Test: Allows retrieval and viewing of O2 sensor monitor test results for the most recently performed tests from the vehicle’s on-board computer.
8.On-Board Monitor Test: Retrieves and displays test results for emission-related powertrain components and systems.
9.Read Vehicle Information: Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and CVN (Calibration verification number), etc.
10.Component Test: Certain vehicle components can be actuated by commands sent from the scanner to test their operability.
Full OBD II Protocols:
1. SAE J1850 PWM (41.6 Kbaud)
2. SAE J1850 VPW (10.4 Kbaud)
3. ISO 9141-2 (5 baud init, 10.4 Kbaud)
4. ISO14230-4 KWP (5 baud init, 10.4 Kbaud)
5. ISO14230-4 KWP (fast init, 10.4 Kbaud)
6. ISO15765-4 CAN (11bit ID, 500 Kbaud)
7. ISO15765-4 CAN (29bit ID, 500 Kbaud)
8. ISO15765-4 CAN (11bit ID, 250 Kbaud)
9. ISO15765-4 CAN (29bit ID, 250 Kbaud)
FOXWELL NT530 Supports 21 Languages : vas
English, French, Spanish, German, Italian, Russian, Portuguese, Korean, Japanese, Polish, Traditional Chinese etc.
The MALL function
FOXWELL NT530 supports for AUDI , for BENZ , for BMW , for GM , It also for other brands too , like for Toyota , for vw , for Ford etc , those brands need subscribe in MAll button , it takes USD40/Brands , you can choose the one you want to subscribe !!!
The Other Functions :
1. Auto VIN Scan ( Smart Diagnosis ) :
Adopts Auto-VIN technology that will automatically recognize vehicle information which you get the vehicle's make,model and year information more easily
2. Maintain Information ( powerful & useful Function ) :
This function has a how-to for some special functions, which is about examples of operating special functions for real vehicles to help you learn the operation of the special functions; It also has Online Coding Help that will show you the steps for this function; And has Channel Information, it will show you how to do basic settings to make the channel return to its original normal value. All of this maintenance information can assist you to better resolving the vehicle's issue
3. DTC Library :
Allows you to retrieve the definition of the diagnostic trouble code from the abundant DTC database.
4. Display Real-Time Battery Voltage
If the charging system is not working properly, the battery will not get the proper charging voltage and it could go flat. This OBDII scanner can display the instantaneous voltage across the battery terminals in a graphical way. This helps you to get early warnings for possible battery and the charging system problems
5. Print Diagnostic Report
Parameter :
Brand: FOXWELL
Model: NT530 Plus
Color: black + orange
Display: 2.8" TFT color screen
External Power: 8-18 Volts powered by vehicle battery
Working Temperature: 0°Cto 60°C
Storage Temperature: -20°C to 70°C
USB Version: USB 2.0
Product Dimension: 14.5 * 9.4 * 3.5cm / 5.7 * 3.7 * 1.6in
Package Size: 22 * 17 * 8. 5cm / 8.7 * 6.7 * 2in
Package Weight: 670g / 23.6oz
Packing List:
1. NT530 Plus Main Unit
2. Diagnostic Cable
3. Memory card
4. Quick Start Guide
5. User's Manual
We accept all common forms of payment such as Credit cards、Debit card、Google Pay ect.
Payment should be made within 7 days after bidding ends.
Otherwise a Unpaid Item case will be opened to you.
Please include your special requests in eBay note if there is any.
Delivery time varies from 2 to 5 business days.
Please make sure it is correct and include phone number for delivery.
Please include your special requests in eBay note if there is any.
We are authorize distributor, our all items are 100% original and Our devices have warranty,
5 Year free repair for the devices.
In case an item arrives faulty, please contact us as soon as possible and keep it unused.
We will instruct you on how to return and get refund or replacement.
If the item has been used, we have the right to decline your claim.
Items should be returned on buyers' cost for repair or replacement.
We are specialized dealer of On-Board Car Diagnostic tools and automotive electronics
for more than 15 years.
We are authorized first class distributor of Launch, Foxwell, Autek, Ancel, Innova, Autophix, Thinkcar, Kzyee brands,
and more brands will be show in our store in near future.
What Do We Have?
We have office and warehouse in US to ensure fast shipment and after-sale service.
We have more than 1000 employees devoting to customer satisfaction.
1:If youhave any problem about the goods, please contact us before leaving Neutral/Negative feedback.We promise to help you solve it asap, and make you feel satisfactory absolutely.
2: our business time:M-F: 9:30AM - 18:00PM BST (Beijing Standard Time)
3:Please leave us Positive Feedback and 5-stars★★★★★after you received our package you are satisfied with it. as you know, every seller works hard for the positive feedback. We will do the same as soon as we can too.

- Brand: Foxwell
- Manufacturer Part Number: Foxwell NT530 PLUS Automotive Full System Bidirectional Scan Tool
- OBD Interface: CAN, EOBD, OBD, OBDII
- Supported System: ABS, DPF, EPB, SAS, SRS, TPMS, All System
- Connectivity: USB
- Vehicle Type: Passenger Vehicle
- Features: Backlit Display, Check Engine Light Shut Off, Color Display, Erases Codes, Freeze Frame Displays, Internet Updateable, LCD Display, Multi-Language Interface, User Friendly
- Accessories: Adapter Cable, Carrying Case, USB Cable, User Guide
- Warranty: 5 Year
- Model: Foxwwell NT530 Plus for VAG
- Function 1: Bidirectional Control, Active Test
- Function 2: All System Diagnostic
- Function 3: 31+ Reset Function
- Function 4: Key Coding
- Special Function 1: Oil Service Reset, DPF Replacement, DPF Regeneration
- Special Function 2: Perform Brake Deactivation, Adaptation And Service
- Special Function 3: Throttle Adjustment, Idle Speed ,Battery Register
- Special Function 4: EPB, SAS, Injector Coding, Gear Learning, TPMS,etc
- Support cars: For AUDI, For VW, For SEAT, For SKODA
- Update: Lifetime Free Update Online
- Language: English, Spanish, Korea, Janpanese, Italian, etc
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery | Cost |
---|---|---|
Free Shipping (US) | 5–10 business days | Free, available on eligible items |
Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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