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ETUDE Contour Powder 10g (with Contour Brush) - [With Brush] No. 3 Illuminator

Brand: ETUDE

Why we love it

[Illuminator] Contour Powder Illuminator is a drop of ash tone without the red or yellow shade, and it gives a subtle and gentle deep contour shading. Ranked as No.1 selling product as soon as it was released at Olive Young. A contour shading product collaborated with YouTuber Hyojin. ETUDE Powder Contour is a product that has been re-illuminated as the leader of contour makeup. Ranked as 2022GLOWPICK AWARDS No.1, 2022 GLOWPICK AWARDS for 3 times. Released with the collaboration with the contour genius, Hyojin. According to actual user reviews, it is recommended for beginners to contour, it was purchased out of curiosity because it was famous and it was an all-time-favorite contour, and it is recommended for those who want seamless shading. It also comes with contour instructions, so it was proven to be an easy contour for everyone as you can follow it even if you are a beginner. Warm tone, cool tone, and neutral tone colors make contouring easy for anyone, but it was often too warm for cool tones, there wasn't a color that was good for cool tones to use, and there were still some customers who wished for a more suitable cool tone shade, so we made a custom contour for real cool tones with the contour genius Hyojin. Re-illuminated as the contour makeup in collaboration with YouTuber Hyojin. Contour Powder Illuminator is featured as YouTuber Hyojin contour, To-go contour, Cool tone contour. [Creator] Contour Powder Creator gives a seamless shadow of contour for the original contour finish that even beginners to contouring have acknowledged. Contour Powder Creator is featured as YouTuber Hyojin contour, easy to apply contour, and wake-up-like-this contour. [Common] According to Hyojin's proposed method for selecting contour, contour should be chosen differently according to facial features in order to create a seamless look. For the center of the face, slightly pale yellow and gray colors should be used to create a seamless nose. For the jawline, a slightly yellow and red color should be used to avoid an overall ash-like look. Includes the perfect shades for contour with the motto that contouring must be like a shadow. Shade without the redness from previous contour products. The shade that goes perfectly with your original skin tone. Applied a two-type contour with the idea that contouring must be like a shadow. In contrast to the awkward shading of the existing contouring, shadow contouring makes it possible to create a seamless shadow contour. Complete a seamless contour without applying 2 shades, but instead use the 2-step contouring. Hyojin developed a custom-fit contour brush that is tailored to the size of your eyes, nose, and chin (bristle quantity, bristle length, cutting). The contour brush is adequate for the eyes: shading of the aegyosal, triangle zone, and eyebrows. For the nose: shading and shaping the nose bridge, nose tip. And for the face: chin, cheekbones, and temple face lines.

Featured ingredients

[Illuminator] Applied a modern and aesthetic smokey blue case. [Brush] Contour brush bristles uses 100% vegan-certified artificial hair (KOVEC approved). Copper(Cu) is added to the bristles to enhance the shading effect of the brush.

How to use

Get an appropriate amount of the contour brush and then brush along the skin texture. Includes a contour guide that is easy to follow. How to contour: 1. Thinly apply sunscreen or foundation on the face. 2. Get a small amount of loose powder and brush around the edges of the face(Avoids any clumps due to the oil or foundation). 3. Get a moderate amount of contour powder and brush along the face. How to contour the jawline: With the top shade, sweep the upper line of the chin, and then move it up and down and side to side, and then sweep the lower part of the chin up and down. With the bottom shade, brush a line below the chin, the part around the ears, and brush from the bottom of the sideburns up to the cheekbone. Contour based on the nose type: For a short nose, you can softly contour the entire nose from the front of the eyebrows to the tip, and adding a highlighter between the eyebrows and the center of the nose can give it a dimensional effect. For long nose, draw a curved line connecting the front of the eyes, draw a circle at the tip of the nose, and use a highlighter to add a dimensional feel to the area between the eyebrows in the T-shape. For a big nose, blend both sides of the nose and make the tip of the nose look sharp. For pointy noses, apply the contour from the tip of the nose down to the center of the face, and blend it for a longer look. For a raised nose, gently spread the product from the front of the eyebrows to the bridge of the nose, then V-shape the bridge and use a highlighter from the forehead to the bridge. For the flat nose, draw a line in the middle of the nose bridge, draw a gentle N shape around the nostrils, and use a highlighter to add dimension at the tip of the nose. For the curved nose, sweep the most protruding part horizontally and be careful not to shade the entire bridge. Use long strokes for a curved nose, shade the shorter side, and brush the relatively long side. Then, add shading to the side of the nose that looks longer. How to do eye shading: For aegyosal, gently draw on the lower area under the eyes where the eye bags get plumpy. For the bottom waterline, draw a guideline from the outer corner of the eye to the center. Common TIPS: To achieve a seamless contour effect, layer on the colors gradually, rather than applying them all at once.

Features

[COMPONENTS] Etude Contour Powder 5g x 2 Special Package, single product option consists of contour powder, brush set option consists of contour powder and contouring brush. [COLOR_FEATURE] Contour Powder Creator gives a seamless counter effect focusing on the jawline for the sharp face contour. Contour Powder Illuminator gives a subtle illuminating effect from the nose, and used when the previous contour shade feels too yellow or red. Contour Powder Creator is suitable for skin tones up to No. 23, and gives a seamless contour just like taking a selfie. Contour Powder Creator Tone & Tone captures the seamless contour just like a shadow, Mood On is a etoupe shade for the additional contour and extra vibe. Contour Powder Illuminator is suitable for skin tones for No. 17~19, cool tone shading, and expresses a seamless contour effect for cool skin tones. Contour Powder Illuminator Light On gives a seamless contour shading as a point makeup, and Tone & Tone gives the perfect shadow-like contour.

More Info

ETUDE Contour Powder
10 g (+Brush)

Why we love it

Illuminated as The Leader
of Contour Makeup!

ETUDE Contour Powder 5 g ×2

Contour for cool undertones
are subtly and naturally
defining with
a new color mixed
with a drop of ash pigment

without a reddish
or yellowish hue.

Modern and stylish
smokey blue case

Contour for everyone
that captures the colors
of real shadows
Contour approved by
beginners
for its natural shade

Sculpting the face
shape with a natural
contouring effect
focused on the jawline

Naturally adding structure
mainly on the nose
When the existing colors
are too red or yellow

*The color may look different from the real product depending on your monitor resolution.

Contouring Is Defining!

Designed with two colors ideal for contouring

ETUDE’s Previous Product
Clumpy layered look

ETUDE Contour Powder
Natural shadow contour

Achieve natural contouring

with 2 contouring steps without layering

Patchy

Clumping

Shaded Contour

Contour Brush by Hyojin Cho

A customized contour brush jointly developed
by Hyojin Cho

Customized for eye / nose / jaw area
(Amount, length, and cutting of bristles)

Vegan-certified synthetic bristles
(Korea Agency of Vegan Certification and Services)

Copper (CU) material applied to the bristles

Under eyes,
outer corners, and
eyebrows for delicate
eye contouring

Bridge, tip, and
side of the nose
for detailed nose
contouring

Jawline, cheekbone,
and temple for
defined face
contouring

Color chart

#Creator

For fair to medium skin tones (No. 23 shade)

Creating natural contours like a selfie filter

Shared
color

Tone & Tone

A contour for everyone that captures
the color of real shadows

Mood On

Etoupe color that adds depth to the look

#Inventor

For tan to deep skin tones (No. 17–19 Shades)

Illuminating natural structure for real cool tones

Light On

Natural-looking contour shade

Tone & Tone

A contour for everyone that captures
the color of real shadows

Shared
color

Contouring Is Making a Shadow!

Real shadow colors that have been finally found

Shadow colors without reddish hue

Light On

Tone & Tone

Mood On

Chic On

Contour
Color

Skin
Color

Contour
Color

Skin
Color

ETUDE’s Previous Product
Big color difference

Contour Product
Appropriate color difference

Shadow-line color that is just a half shade
darker
than your natural skin

How To Use - Basic Contouring

1. Apply sunscreen and foundation as evenly as possible.

2. Sweep a little amount of loose powder along the facial line
   (to avoid clumping caused by oiliness or foundation).

3. Gently apply an appropriate amount of contour powder.

For the jawline

[Lower jaw, side jaw, cheekbone, temple]

Sweep across the cheek
bone to the jawbone.

Apply across the jawline
toward your chin.

Blend the product beneath
the chin back and forth.

Create shadows across
the jawline.

Contour the cheek area.

Beginning at the temple,
sweep along the cheekbone.

For the nose

[Nose contour for each shape]

Short Nose

Round Nose

Snub Nose

Hooked Nose

Long Nose

Pointy Nose

Flat Nose

Crooked Nose

Softly contour the
entire bridge of the
nose from the front
of the eyebrows to
the type of the nose.

TIP. Highlight
between eyebrows
and on the nose
bridge to add depth.

Connect the contouring
line to the front of the
eyes and finish by
brushing the tip of the
nose in a circular motion.

TIP. Highlight between
the eyes for a T-shaped
sculpt.

Contour the round
parts of the nose
and shape the tip
of the nose into
a pointy shape.

Apply gently from the tip
of the nose toward the
philtrum.

Warning!
If you contour along
the whole nose bridge,
it will look bigger.

Apply gently from the
short of the eyebrows
to the nostrils and
sweep the nostrils in a
V shape.

TIP. Highlight from
between the eyes to
the middle of the
nose bridge.

Define the bridge of the
nose by contouring
between the nose and
cheek, and apply in a “∩”
shape lightly around the
nostrils.

TIP. Highlight the tip
of the nose.

Lightly stroke the most
protruding part of
the nose horizontally.

Warning!
If you contour
the whole nose bridge,
the nose may look
bigger.

Contour the short side
with long strokes and
the long side with short
strokes, and then add
contour to the longer
nostril area.

For the Eyes

[Under eye & outer corner contouring]

Under eye

Outer corner

Lightly sweep the lower area
of the under eyes.

Draw a guideline from a point slightly
from the eye tail toward the middle
of the eye.

Brand: ETUDE
Isin: I1HI8HGMWEM0

$35.46

$35.67
1% off
  • Free shipping in US
  • Arrives:

  • Free 30-Day returns

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ETUDE Contour Powder 10g (with Contour Brush) - [With Brush] No. 3 Illuminator

ETUDE Contour Powder 10g (with Contour Brush) - [With Brush] No. 3 Illuminator

$35.46 $35.67 (1% off)

Why we love it

[Illuminator] Contour Powder Illuminator is a drop of ash tone without the red or yellow shade, and it gives a subtle and gentle deep contour shading. Ranked as No.1 selling product as soon as it was released at Olive Young. A contour shading product collaborated with YouTuber Hyojin. ETUDE Powder Contour is a product that has been re-illuminated as the leader of contour makeup. Ranked as 2022GLOWPICK AWARDS No.1, 2022 GLOWPICK AWARDS for 3 times. Released with the collaboration with the contour genius, Hyojin. According to actual user reviews, it is recommended for beginners to contour, it was purchased out of curiosity because it was famous and it was an all-time-favorite contour, and it is recommended for those who want seamless shading. It also comes with contour instructions, so it was proven to be an easy contour for everyone as you can follow it even if you are a beginner. Warm tone, cool tone, and neutral tone colors make contouring easy for anyone, but it was often too warm for cool tones, there wasn't a color that was good for cool tones to use, and there were still some customers who wished for a more suitable cool tone shade, so we made a custom contour for real cool tones with the contour genius Hyojin. Re-illuminated as the contour makeup in collaboration with YouTuber Hyojin. Contour Powder Illuminator is featured as YouTuber Hyojin contour, To-go contour, Cool tone contour. [Creator] Contour Powder Creator gives a seamless shadow of contour for the original contour finish that even beginners to contouring have acknowledged. Contour Powder Creator is featured as YouTuber Hyojin contour, easy to apply contour, and wake-up-like-this contour. [Common] According to Hyojin's proposed method for selecting contour, contour should be chosen differently according to facial features in order to create a seamless look. For the center of the face, slightly pale yellow and gray colors should be used to create a seamless nose. For the jawline, a slightly yellow and red color should be used to avoid an overall ash-like look. Includes the perfect shades for contour with the motto that contouring must be like a shadow. Shade without the redness from previous contour products. The shade that goes perfectly with your original skin tone. Applied a two-type contour with the idea that contouring must be like a shadow. In contrast to the awkward shading of the existing contouring, shadow contouring makes it possible to create a seamless shadow contour. Complete a seamless contour without applying 2 shades, but instead use the 2-step contouring. Hyojin developed a custom-fit contour brush that is tailored to the size of your eyes, nose, and chin (bristle quantity, bristle length, cutting). The contour brush is adequate for the eyes: shading of the aegyosal, triangle zone, and eyebrows. For the nose: shading and shaping the nose bridge, nose tip. And for the face: chin, cheekbones, and temple face lines.

Featured ingredients

[Illuminator] Applied a modern and aesthetic smokey blue case. [Brush] Contour brush bristles uses 100% vegan-certified artificial hair (KOVEC approved). Copper(Cu) is added to the bristles to enhance the shading effect of the brush.

How to use

Get an appropriate amount of the contour brush and then brush along the skin texture. Includes a contour guide that is easy to follow. How to contour: 1. Thinly apply sunscreen or foundation on the face. 2. Get a small amount of loose powder and brush around the edges of the face(Avoids any clumps due to the oil or foundation). 3. Get a moderate amount of contour powder and brush along the face. How to contour the jawline: With the top shade, sweep the upper line of the chin, and then move it up and down and side to side, and then sweep the lower part of the chin up and down. With the bottom shade, brush a line below the chin, the part around the ears, and brush from the bottom of the sideburns up to the cheekbone. Contour based on the nose type: For a short nose, you can softly contour the entire nose from the front of the eyebrows to the tip, and adding a highlighter between the eyebrows and the center of the nose can give it a dimensional effect. For long nose, draw a curved line connecting the front of the eyes, draw a circle at the tip of the nose, and use a highlighter to add a dimensional feel to the area between the eyebrows in the T-shape. For a big nose, blend both sides of the nose and make the tip of the nose look sharp. For pointy noses, apply the contour from the tip of the nose down to the center of the face, and blend it for a longer look. For a raised nose, gently spread the product from the front of the eyebrows to the bridge of the nose, then V-shape the bridge and use a highlighter from the forehead to the bridge. For the flat nose, draw a line in the middle of the nose bridge, draw a gentle N shape around the nostrils, and use a highlighter to add dimension at the tip of the nose. For the curved nose, sweep the most protruding part horizontally and be careful not to shade the entire bridge. Use long strokes for a curved nose, shade the shorter side, and brush the relatively long side. Then, add shading to the side of the nose that looks longer. How to do eye shading: For aegyosal, gently draw on the lower area under the eyes where the eye bags get plumpy. For the bottom waterline, draw a guideline from the outer corner of the eye to the center. Common TIPS: To achieve a seamless contour effect, layer on the colors gradually, rather than applying them all at once.

Features

[COMPONENTS] Etude Contour Powder 5g x 2 Special Package, single product option consists of contour powder, brush set option consists of contour powder and contouring brush. [COLOR_FEATURE] Contour Powder Creator gives a seamless counter effect focusing on the jawline for the sharp face contour. Contour Powder Illuminator gives a subtle illuminating effect from the nose, and used when the previous contour shade feels too yellow or red. Contour Powder Creator is suitable for skin tones up to No. 23, and gives a seamless contour just like taking a selfie. Contour Powder Creator Tone & Tone captures the seamless contour just like a shadow, Mood On is a etoupe shade for the additional contour and extra vibe. Contour Powder Illuminator is suitable for skin tones for No. 17~19, cool tone shading, and expresses a seamless contour effect for cool skin tones. Contour Powder Illuminator Light On gives a seamless contour shading as a point makeup, and Tone & Tone gives the perfect shadow-like contour.

More Info

ETUDE Contour Powder
10 g (+Brush)

Why we love it

Illuminated as The Leader
of Contour Makeup!

ETUDE Contour Powder 5 g ×2

Contour for cool undertones
are subtly and naturally
defining with
a new color mixed
with a drop of ash pigment

without a reddish
or yellowish hue.

Modern and stylish
smokey blue case

Contour for everyone
that captures the colors
of real shadows
Contour approved by
beginners
for its natural shade

Sculpting the face
shape with a natural
contouring effect
focused on the jawline

Naturally adding structure
mainly on the nose
When the existing colors
are too red or yellow

*The color may look different from the real product depending on your monitor resolution.

Contouring Is Defining!

Designed with two colors ideal for contouring

ETUDE’s Previous Product
Clumpy layered look

ETUDE Contour Powder
Natural shadow contour

Achieve natural contouring

with 2 contouring steps without layering

Patchy

Clumping

Shaded Contour

Contour Brush by Hyojin Cho

A customized contour brush jointly developed
by Hyojin Cho

Customized for eye / nose / jaw area
(Amount, length, and cutting of bristles)

Vegan-certified synthetic bristles
(Korea Agency of Vegan Certification and Services)

Copper (CU) material applied to the bristles

Under eyes,
outer corners, and
eyebrows for delicate
eye contouring

Bridge, tip, and
side of the nose
for detailed nose
contouring

Jawline, cheekbone,
and temple for
defined face
contouring

Color chart

#Creator

For fair to medium skin tones (No. 23 shade)

Creating natural contours like a selfie filter

Shared
color

Tone & Tone

A contour for everyone that captures
the color of real shadows

Mood On

Etoupe color that adds depth to the look

#Inventor

For tan to deep skin tones (No. 17–19 Shades)

Illuminating natural structure for real cool tones

Light On

Natural-looking contour shade

Tone & Tone

A contour for everyone that captures
the color of real shadows

Shared
color

Contouring Is Making a Shadow!

Real shadow colors that have been finally found

Shadow colors without reddish hue

Light On

Tone & Tone

Mood On

Chic On

Contour
Color

Skin
Color

Contour
Color

Skin
Color

ETUDE’s Previous Product
Big color difference

Contour Product
Appropriate color difference

Shadow-line color that is just a half shade
darker
than your natural skin

How To Use - Basic Contouring

1. Apply sunscreen and foundation as evenly as possible.

2. Sweep a little amount of loose powder along the facial line
   (to avoid clumping caused by oiliness or foundation).

3. Gently apply an appropriate amount of contour powder.

For the jawline

[Lower jaw, side jaw, cheekbone, temple]

Sweep across the cheek
bone to the jawbone.

Apply across the jawline
toward your chin.

Blend the product beneath
the chin back and forth.

Create shadows across
the jawline.

Contour the cheek area.

Beginning at the temple,
sweep along the cheekbone.

For the nose

[Nose contour for each shape]

Short Nose

Round Nose

Snub Nose

Hooked Nose

Long Nose

Pointy Nose

Flat Nose

Crooked Nose

Softly contour the
entire bridge of the
nose from the front
of the eyebrows to
the type of the nose.

TIP. Highlight
between eyebrows
and on the nose
bridge to add depth.

Connect the contouring
line to the front of the
eyes and finish by
brushing the tip of the
nose in a circular motion.

TIP. Highlight between
the eyes for a T-shaped
sculpt.

Contour the round
parts of the nose
and shape the tip
of the nose into
a pointy shape.

Apply gently from the tip
of the nose toward the
philtrum.

Warning!
If you contour along
the whole nose bridge,
it will look bigger.

Apply gently from the
short of the eyebrows
to the nostrils and
sweep the nostrils in a
V shape.

TIP. Highlight from
between the eyes to
the middle of the
nose bridge.

Define the bridge of the
nose by contouring
between the nose and
cheek, and apply in a “∩”
shape lightly around the
nostrils.

TIP. Highlight the tip
of the nose.

Lightly stroke the most
protruding part of
the nose horizontally.

Warning!
If you contour
the whole nose bridge,
the nose may look
bigger.

Contour the short side
with long strokes and
the long side with short
strokes, and then add
contour to the longer
nostril area.

For the Eyes

[Under eye & outer corner contouring]

Under eye

Outer corner

Lightly sweep the lower area
of the under eyes.

Draw a guideline from a point slightly
from the eye tail toward the middle
of the eye.

  • Content volume or weight: Volume: 5g*2 / Weight: 70g
  • Ideal for: For all skin types
  • Expiration date (or expiration date after opening): 36 months before opening / 24 months after opening
  • How to Use: Take an appropriate amount of the formula with a brush and swipe on your skin. An easy-to-follow shading guide is included.
  • Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: Manufacturer: Kolmar Korea Co., Ltd. / Distributor: Etude House, Inc.
  • Country of Manufacture: South of Korea
  • Ingredients: [TONE AND TONE] Talc, Mica, Pentaerythrityl Tetraethylhexanoate, Nylon-12, Diisostearyl Malate, Magnesium Stearate, Titanium Dioxide (CI 77891), Iron Oxide Yellow, Iron Oxide Black, Dimethicone, Iron Oxide Red, 1,2-Hexanediol, Aminopropyl Dimethicone, Polymethylsilsesquioxane, Glyceryl Caprylate, Manganese Violet, Triethoxycaprylylsilane, Alumina, Silica [MOOD ON] Talc, Mica, Pentaerythrityl Tetraethylhexanoate, Nylon-12, Diisostearyl Malate, Titanium Dioxide (CI 77891), Iron Oxide Yellow, Magnesium Stearate, Iron Oxide Black, Iron Oxide Red, Dimethicone, 1,2-Hexanediol, Aminopropyl Dimethicone, Polymethylsilsesquioxane, Glyceryl Caprylate, Triethoxycaprylylsilane, Alumina, Silica
  • MFDS Evaluation of Functional Cosmetics: N
  • Precautions when using: 1 ) Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2) Do not use on wounds or other affected areas. 3) Storage and handling instructions a) Keep out of reach of children. b) Keep away from direct sunlight. 4) Do not use for any purpose other than the directions given.
  • Quality Assurance Standard: Compensation for defective products is provided according to the criteria for the settlement of consumer disputes notified publicly by the Fair Trade Commission.

Shipping Summary:

  • Packages are shipped from Monday to Friday.
  • The usual time for processing an order is 1 to 3 business days, but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
  • We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source quality yet affordable products. 

Estimated delivery times:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-5 business days
  • International Shipping: 10 - 15 business days

Please note that these are estimates, not guarantees. Delivery time depends on a number of variables, and there may be delays such as bad weather affecting air transport, or a package being held for inspection by Customs. ibspot is not liable for any delays in international transportation or customs clearance.

Shipments can be delivered directly to most addresses, except post office boxes. However, in certain remote areas, there may be an additional delivery charge or you may need to pick up your package from the closest service location of ibspot's shipping partner.

Shipping Status: 

As soon as your order ships, you'll receive a shipping confirmation email that includes your tracking number. 

If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date range provided at checkout and we'll be sure to deliver the items within that timeframe.

Order changes: 

Please contact our customer support if the order needs to be canceled or modified.

Item not received: 

If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt out your Cover as once the item is Covered we  have control over it (once it’s by the carrier), but if still persists kindly email us 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@ibspot.com.

 

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Return: 

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
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  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
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Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost

We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund: 

  • Purchases may be returned within 30 days of the shipping date for a refund. 
  • Refund will be issued to your original form of payment.
  • Refunds for orders purchased with IBSPOT Gift Cards and/or IBSPOT Notes will be issued as a  IBSPOT Gift Card and mailed to the original billing address. Gift cards cannot be redeemed for cash unless  required by law. 

Refund Processing 

• Returns to a IBSPOT store will be refunded to the original form of payment or gift card. • Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 3-5  business days after we receive your return. Please allow 5-7 business days for your return to arrive at our Returns Center. 

• Note: It may take a few days until your bank posts the refund to your account. 

Claims: 

Claims related to the product. Be sure to check the details of your purchase carefully before you make the payment, and  check the contents of the package(s) promptly upon receipt. If you have a problem with the product, visit our Support  Center to find out about return shipping arrangements. 

WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND: 

WRONG PRODUCT: 

If you discover your order is flawed please contact us Mail: support@ibspot.com. With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately. 

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective,  damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exceptions / non-returnable items 

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants),  custom products (such as special orders or personalized items), and personal care goods (such as  beauty products). We also do not accept returns for hazardous materials, flammable liquids, or  gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. 

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return  is accepted, make a separate purchase for the new item. 

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