Elcéa Permanent Expert Hair Color
Elcéa Permanent Expert Hair Color
Elcéa Permanent Expert Hair Color
Elcéa Permanent Expert Hair Color is a permanent color that covers all white hair from the first application while respecting the nature of the hair. It ensures:
- A 100% coverage of white hair.
- A long-lasting hold and shine.
- Respect and comfort of the scalp.
- A professional result.
Pleasantly perfumed, the Revitalizing Care has been specifically formulated with hibiscus milk known to stimulate the hair fiber, it also contains a UV filter. The hair is supple and revitalized, protected from external aggressions and harmful effects of the sun. The shine of the color is reinforced, the hair is nourished and soft. The color is bright and natural.
This creamy coloring is easy to apply, does not flow and the applicator allows a uniform distribution throughout the hair from roots to ends.
This kit contains:
- 1 bottle of Milk Developer of 80ml,
- 1 tube of Cream of Light of 40ml,
- 1 bag of Hibiscus Revitalizing Care of 20ml,
- Instructions for use,
- 1 pair of gloves and 2 protections for eyeglass temples.
91% of ingredients of natural origin.
Dermatologically tested. Ammonia-free
Made in France.
| Brand: | Elcéa |
|---|---|
| Country/Region Of Manufacture: | France |
| Isin: | I2NI1NDMRDI7 |
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Elcéa Permanent Expert Hair Color is a permanent color that covers all white hair from the first application while respecting the nature of the hair. It ensures:
- A 100% coverage of white hair.
- A long-lasting hold and shine.
- Respect and comfort of the scalp.
- A professional result.
Pleasantly perfumed, the Revitalizing Care has been specifically formulated with hibiscus milk known to stimulate the hair fiber, it also contains a UV filter. The hair is supple and revitalized, protected from external aggressions and harmful effects of the sun. The shine of the color is reinforced, the hair is nourished and soft. The color is bright and natural.
This creamy coloring is easy to apply, does not flow and the applicator allows a uniform distribution throughout the hair from roots to ends.
This kit contains:
- 1 bottle of Milk Developer of 80ml,
- 1 tube of Cream of Light of 40ml,
- 1 bag of Hibiscus Revitalizing Care of 20ml,
- Instructions for use,
- 1 pair of gloves and 2 protections for eyeglass temples.
91% of ingredients of natural origin.
Dermatologically tested. Ammonia-free
Made in France.
Directions:
Read carefully the instructions before use.
- Put on the gloves and place a towel on your shoulders to protect yourself. Store the gloves until the final rinse.
- To open the tube of Cream of Light, unscrew the cap and turn it over to perfectly pierce the operculum. Pour the entire tube of Cream of Light into the applicating bottle containing the Milk Developer.
- Reverse the applicator bottle and shake until a homogeneous mixture is obtained.
- Cut the tip with scissors and immediately apply the mixture to all the hair. The resulting mixture must be used without delay, it cannot be stored for later use.
- Choose the application mode that suits you on the leaflet.
- Once done, lather with the addition of a little warm water and rinse thoroughly until the water becomes clear, always with the gloves.
- Evenly distribute the entire revitalizing care over the entire hair. Massage gently. Let stand 5 minutes and rinse thoroughly.
Hair dyes can cause severe allergic reactions. Read and follow the instructions.
This product is not intended for use on people under 16 years of age.
Temporary black henna tattoos can increase the risk of allergy. Do not colour your hair if: you have a rash on your face or your scalp is sensitive, irritated or damaged; you have already had a reaction after colouring your hair; In the past, you had a reaction to a temporary black henna tattoo. To reduce these risks, always take an allergy alert test 48 hours before each application, even if you have used hair coloring products before. A reading of this test before 48h does not prevent an allergic reaction when applying the coloring. In case of reaction, or if you have any doubt, consult a doctor before any use of hair coloring.
The colouring cream contains phenylenediamines (toluenediamines): these compounds have a structure similar to PPD (paraphenylenediamine) and may in some cases lead to reactions in people allergic to PPD. The developer contains hydrogen peroxide. Before handling, wear appropriate single-use gloves provided.
Avoid contact with eyes. In case of contact, immediately rinse the eyes, if you wear lenses, remove them before flushing the eyes thoroughly with water and then consult a specialist. Do not use to dye eyelashes and eyebrows or for any other use than hair coloring. Do not use if the hair has been colored with henna, metal salts, progressive coloring or a repigmentation product.
Rinse the hair well after applying the mixture. Do not keep the mixture or any component of the kit for a later application, it is for single use.
Do not leave children within reach. Follow directions. Store at room temperature (10 to 25°C) away from light.
Indication: Permanent hair colour.
Ingredients:
- Revealing milk: Aqua (Water), Hydrogen Peroxide, Cetearyl Alcohol, Trideceth-2 Carboxamide Mea, Ceteareth-33, Glycerin, Phosphoric Acid, Tetrasodium Glutamate Diacetate, Sodium Stannate, Tetrasodium Pyrophosphate.
- Revitalizing care: Aqua (Water), Cetearyl Alcohol, Disteroylethyl Hydroxyethylmonium Methosulfate, Hydrolyzed Hibiscus Esculentus Extract, Caffeine, Ceteareth-33, Stearyl Alcohol, Parfum (Fragrance), Benzophenone-4, Dextrin, Magnesium Nitrate, Methylchloroisothiazolinone, Magnesium Chloride, Methylisothiazolinone, Citric Acid, Triethanolamine.
- Cream of Light:
1 Black: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Toluene-2,5-Diamine Sulfate, Sodium Laureth Sulfate, Ceteareth-33, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Sodium Metabisulfite, 2,4-Diaminophenoxyethanol HCL, m-Aminophenol, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, Polyquaternium-22, 2-Methylresorcinol, p-Aminophenol, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, Ceteareth-20, Sodium Cetearyl Sulfate, Cetyl Alcohol, Dextrin.
1.10 Bluish Black: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Toluene-2,5-Diamine Sulfate, Sodium Laureth Sulfate, Ceteareth-33, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Sodium Metabisulfite, 2,4-Diaminophenoxyethanol HCL, m-Aminophenol, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, Polyquaternium-22, 2-Methylresorcinol, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, Ceteareth-20, Sodium Cetearyl Sulfate, Cetyl Alcohol, Dextrin.
3 Dark Brown: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Toluene-2,5-Diamine Sulfate, Sodium Laureth Sulfate, Ceteareth-33, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Sodium Metabisulfite, m-Aminophenol, p-Aminophenol, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, Polyquaternium-22, 2-Methylresorcinol, Tetrasodium Glutamate Diacetate, 2,4 Diaminophenoxyethanol HCL, PEG-40 Castor Oil, Ceteareth-20, 4-Amino-2-Hydroxytoluene, Sodium Cetearyl Sulfate, Cetyl Alcohol, Dextrin.
4 Brown: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Toluene-2,5-Diamine Sulfate, Ceteareth-33, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Sodium Metabisulfite, p-Aminophenol, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, 4-Chlororesorcinol, Polyquaternium-22, m-Aminophenol, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, Ceteareth-20, 2,4-Diminophenoxyethanol HCL, Sodium Cetearyl Sulfate, Cetyl Alcohol, 4-Amino-2-Hydroxytoluene, Dextrin.
4.35 Cappuccino: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, Toluene-2,5-Diamine Sulfate, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, p-Aminophenol, Sodium Metabisulfite, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, Polyquaternium-22, p-Methylaminophenol Sulfate, 4-Amino-2-Hydroxytoluene, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, Ceteareth-20, Sodium Cetearyl Sulfate, Cetyl Alcohol, 2,4 Diaminophenoxyethanol HCL, Dextrin.
4.5 Mahogany: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, Toluene-2,5-Diamine Sulfate, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Sodium Metabisulfite, 4-Amino-2-Hydroxytoluene, p-Aminophenol, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, Polyquaternium-22, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, Ceteareth-20, Sodium Cetearyl Sulfate, Cetyl Alcohol, Dextrin.
4.51 Mocha: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, Toluene-2,5-Diamine Sulfate, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Sodium Metabisulfite, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, p-Aminophenol, Polyquaternium-22, 2-Methylresorcinol, Tetrasodium Glutamate Diacetate, m-Aminophenol, PEG-40 Castor Oil, 4-Aminom-2Hydroxytoluene, Ceteareth-20, Sodium Cetearyl Sulfate, Cetyl Alcohol, Dextrin.
5 Light Brown: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, Toluene-2,5-Diamine Sulfate, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Sodium Metabisulfite, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, p-Aminophenol, Polyquaternium-22, 2-Methylresorcinol, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, Ceteareth-20, m-Aminophenol, Sodium Cetearyl Sulfate, 2,4-Diaminophenoxyethanol HCL, Dextrin.
5.3 Golden Light Chesnut: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, Toluene-2,5-Diamine Sulfate, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, p-Aminophenol, Sodium Metabisulfite, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, 2-Methylresorcinol, Polyquaternium-22, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, Ceteareth-20, m-Aminophenol, Sodium Cetearyl Sulfate, Cetyl Alcohol, Dextrin.
5.4 Coppery Brown: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, p- Aminophenol, Toluene-2,5-Diamine Sulfate, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Sodium Metabisulfite, 2- Methylresorcinol, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, 4-Amino-2-Hydroxytoluene, Polyquaternium-22, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, Ceteareth-20, m-Aminophenol, Sodium Cetearyl Sulfate, Cetyl Alcohol, Dextrin.
5.53 Chocolate: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, Toluene-2,5-Diamine Sulfate, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, 2- Methylresorcinol, Sodium Metabisulfite, p-Aminophenol, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, m-Aminophenol, Polyquaternium-22, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, Ceteareth-20, 4-Amino-2-Hydroxytoulene, 2,4-Diaminophenoxyethanol HCL, Sodium Cetearyl Sulfate, Cetyl Alcohol, Dextrin.
5.54 Coppery Mahogany: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, Toluene-2,5-Diamine Sulfate, 1-Hydroxyethyl 4,5-Diamino Pyrazole Sulfate, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Sodium Metabisulfite, 4-Amino-2-Hydroxytoluene, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, Polyquaternium-22, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, Ceteareth-20, Sodium Cetearyl Sulfate, p-Aminophenol, Cetyl Alcohol, Dextrin.
5.6 Auburn: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, Toluene-2,5-Diamine Sulfate, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, p-Aminophenol, Sodium Metabisulfite, Paraffinum Liquidum (Mineral Oil), 4-Amino-2-Hydroxytoluene, Oleyl Alcohol, Polyquaternium-22, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, 2-Methylresorcinol, Ceteareth-20, Sodium Cetearyl Sulfate, Cetyl Alcohol, Dextrin.
6 Dark Blonde: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, Toluene-2,5-Diamine Sulfate, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Sodium Metabisulfite, 2-Methylresorcinol, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, Polyquaternium-22, p- Aminophenol, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, 2-Methylresorcinol, Ceteareth-20, Sodium Cetearyl Sulfate, Cetyl Alcohol, m-Aminopropyl, 4-Amino-2-Hydroxytoluene, 2,4-Diaminophenoxyethanol HCL, Dextrin.
6.34 Coppery Light Brown: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, p-Aminophenol, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Toluene-2,5-Diamine Sulfate, Sodium Metabisulfite, 2-Methylresorcinol, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, Polyquaternium-22, 4-Amino-2-Hydroxytoluene, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, Ceteareth-20, Sodium Cetearyl Sulfate, Cetyl Alcohol, Dextrin.
6.53 Cocoa: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, Toluene-2,5-Diamine Sulfate, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Sodium Metabisulfite, Paraffinum Liquidum (Mineral Oil), p-Aminophenol, Oleyl Alcohol, 2-Methylresorcinol, Polyquaternium-22, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, Ceteareth-20, Sodium Cetearyl Sulfate, m-Aminophenol, 4-Amino-2-Hydroxytoluene, Cetyl Alcohol, Dextrin.
7 Blonde: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Toluene-2,5-Diamine Sulfate, Sodium Metabisulfite, Paraffinum Liquidum (Mineral Oil), p-Aminophenol, Oleyl Alcohol, 2-Methylresorcinol, Polyquaternium-22, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, Ceteareth-20, Sodium Cetearyl Sulfate, m-Aminophenol, Cetyl Alcohol, Dextrin.
7.3 Golden Blond: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, p-Aminophenol, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Toluene-2,5-Diamine Sulfate, Sodium Metabisulfite, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, Polyquaternium-22, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, 2-Methylresorcinol, Ceteareth-20, m-Aminophenol, Sodium Cetearyl Sulfate, Cetyl Alcohol, Dextrin.
8 Light Blonde: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Sodium Metabisulfite, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, Toluene-2,5-Diamine Sulfate, p-Aminophenol, Polyquaternium-22, 2-Methylresorcinol, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, Ceteareth-20, Sodium Cetearyl Sulfate, Cetyl Alcohol, m-Aminophenol, Dextrin.
9 Very Light Blonde: Aqua (Water), Cetearyl Alcohol, Ethanolamine, Glyceryl Stearate, PEG-2 Oleamine, Sodium Laureth Sulfate, Ceteareth-33, Hydrolyzed Hibiscus Esculentus Extract, Ascorbic Acid, Sodium Metabisulfite, Paraffinum Liquidum (Mineral Oil), Oleyl Alcohol, Polyquaternium-22, Toluene-2,5-Diamine Sulfate, p-Aminophenol, Tetrasodium Glutamate Diacetate, PEG-40 Castor Oil, 2-Methylresorcinol, Ceteareth-20, Sodium Cetearyl Sulfate, Cetyl Alcohol, Dextrin.
Details
| EAN Code | 3571940003316 |
| Presentation | Box |
| Contents | 3 products + 1 pair of gloves + 2 protections for glasses |
Shipping Summary:
- Packages are shipped from Monday to Friday.
- The usual time for processing an order is 1 to 3 business days, but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
- We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source quality yet affordable products.
Estimated delivery times:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-5 business days
- International Shipping: 10 - 15 business days
Please note that these are estimates, not guarantees. Delivery time depends on a number of variables, and there may be delays such as bad weather affecting air transport, or a package being held for inspection by Customs. ibspot is not liable for any delays in international transportation or customs clearance.
Shipments can be delivered directly to most addresses, except post office boxes. However, in certain remote areas, there may be an additional delivery charge or you may need to pick up your package from the closest service location of ibspot's shipping partner.
Shipping Status:
As soon as your order ships, you'll receive a shipping confirmation email that includes your tracking number.
If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date range provided at checkout and we'll be sure to deliver the items within that timeframe.
Order changes:
Please contact our customer support if the order needs to be canceled or modified.
Item not received:
If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once it’s by the carrier), but if still persists kindly email us
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@ibspot.com.
Please Read Our Return & Refund Policy Carefully:
Return:
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refund:
- Purchases may be returned within 30 days of the shipping date for a refund.
- Refund will be issued to your original form of payment.
- Refunds for orders purchased with IBSPOT Gift Cards and/or IBSPOT Notes will be issued as a IBSPOT Gift Card and mailed to the original billing address. Gift cards cannot be redeemed for cash unless required by law.
Refund Processing
• Returns to a IBSPOT store will be refunded to the original form of payment or gift card. • Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 3-5 business days after we receive your return. Please allow 5-7 business days for your return to arrive at our Returns Center.
• Note: It may take a few days until your bank posts the refund to your account.
Claims:
Claims related to the product. Be sure to check the details of your purchase carefully before you make the payment, and check the contents of the package(s) promptly upon receipt. If you have a problem with the product, visit our Support Center to find out about return shipping arrangements.
WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND:
WRONG PRODUCT:
If you discover your order is flawed please contact us Mail: support@ibspot.com. With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
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