Dr. VAGO Facial Cleanser with Frankincense and Glycerine | Made in Austria | 100% Vegan | Only Natural Active Ingredients | Foaming Cleansing Gel Removes Impurities and Sebum | for Men and Women
Dr. VAGO Facial Cleanser with Frankincense and Glycerine | Made in Austria | 100% Vegan | Only Natural Active Ingredients | Foaming Cleansing Gel Removes Impurities and Sebum | for Men and Women
Dr. VAGO Facial Cleanser with Frankincense and Glycerine | Made in Austria | 100% Vegan | Only Natural Active Ingredients | Foaming Cleansing Gel Removes Impurities and Sebum | for Men and Women
- Highly effective cleansing for the face: This highly effective cleansing gel effectively clarifies the skin, removes dirt, oil and make-up without drying out the skin and helps against acne. It cleans deep pores leaving the skin fresh and supple, while maintaining the natural moisture balance. Ideal for all skin types, it ensures a pure, healthy complexion with a pleasant skin feeling.
- Healthier skin thanks to the best ingredients: This foaming cleansing gel thoroughly clarifies the skin without drying it out. Aloe Vera soothes and provides intense hydration, while glycerine keeps skin supple and strengthens its natural moisture barrier. Boswellia Serrata Extract (Frankincense) has an anti-inflammatory effect and supports the regeneration of the skin. Ideal for gently cleansed, refreshed skin that remains soft and healthy.
- Made in Austria for the highest quality: Dr. VAGO gels are made with the highest care in Austria, known for its strict quality standards and stands for the highest quality and purity. Thanks to the certified production according to GMP and ISO 9001 in Austria, you benefit from strictly controlled ingredients and sustainable manufacturing processes. Experience a revitalising care that noticeably refreshes and invigorates your skin - Made in Austria for your beauty.
- 100% vegan and natural: This 100% vegan cosmetics with natural active ingredients offers intensive care without animal ingredients. Out of love for animals, it is natural for us to do without animal testing. Natural, plant-based active ingredients moisturise the skin and support regeneration. Ideal for environmentally conscious customers who rely on sustainable products and want to treat their skin to gentle but effective care.
- Excellent compatibility: The gels from Dr. VAGO offer excellent skin compatibility, ideal for all skin types, including sensitive skin. Enjoy a radiant, revitalised look while deeply nourishing and protecting your skin.
| Brand: | DOKTOR VAGO |
|---|---|
| Color: | transparent |
| Manufacturer: | DOKTOR VAGO |
| Part Number: | NFD9FT9 |
| Isin: | IFVIOIYTROH8 |
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Dr. Vago Gentle Cleansing Gel is an oil-free, vegan product specially formulated to cleanse clogged pores, refine skin and make it smoother and softer. It intensively fights impurities, acne and pimples without drying out the skin. The gely, foaming texture with a pH between 5 and 5.5 provides a thorough but gentle cleaning. Enriched with natural ingredients such as Chondrus Crispus/Gigartina Stellata Water, Aloe Vera and Frankincense Extract, the gel provides moisturising and anti-inflammatory properties. It is unscented, nickel tested and suitable for all skin types, especially oily and acne prone skin. The application is done by gently massaging on damp facial skin and then rinsing. The product is available in a 200ml bottle and is made in Austria.
Processing Time
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- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
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Products may ship from:
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Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
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Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
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Contact: support@ibspot.com
Item Not Received
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Email: support@ibspot.com
We’re always happy to help.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
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- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
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Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
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Dover Plains, NY 12522
United States
Customer Support
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Email: support@ibspot.com
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