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Donjoy Enovis Genulax Donjoy Genouillère de contention élastique renforcée, 7

Brand: Donjoy Enovis

Genulax™ Knee Donjoy: Innovation in the Service of Joint Support

Donjoy's Genulax™ is a cutting-edge knee orthosis , incorporating the latest generation of elastic compression support. Designed for both immobilization and resumption of activity , it stands out for its versatility and adaptability.

Targeted Pathologies:

  • Mild lateral ligament sprains (LLI/LLE)
  • Mild to moderate chronic knee instability
  • Restraint for mild meniscal pathologies
  • Support after acute or chronic injury
  • Proprioception and prevention during sporting activities

General presentation :

The Donjoy Genulax™ is more than just a knee brace. Combining technological innovation and comfort, it is the suitable answer for those seeking effective and comfortable joint support , whether on a daily basis or during sporting activities.

Key Features:

  • Optimal Comfort: The orthosis ensures unrivaled comfort thanks to a patella relief zone, an ultra-soft construction, and a fabric that is both light and breathable.
  • Innovative Design: Thanks to its anatomical 3D knitting, the Genulax™ offers light compression, optimizing adaptability and comfort. The patella stabilizer , the anti-slip silicone band and the rigid articulated ribs reinforce its effectiveness.
  • Multifunctional Functions: It plays a crucial role in proprioception, the treatment of sprains, instability, and tendinopathy.
  • Availability: The knee brace is available in seven sizes to accommodate a wide variety of body shapes.

In-Depth Description:

The Genulax™ is a true revolution in the world of orthotics. Its anatomical design, coupled with its slightly compressive 3D knitting, guarantees perfect adaptability and unrivaled comfort. The containment exerted by the fabric and the reinforcing strap makes it particularly effective in stimulating proprioception .

Technical characteristics :

  • Thigh and Calf Straps: Removable and adjustable (50 mm for the thigh and 38 mm for the calf), they provide additional compression and support.
  • Patella Stabilizer: Made of SBR foam, it guarantees that the patella is maintained in the optimal position.
  • Plastic Whales: Loaded with fiberglass, with riveted polycentric joints. Available in two sizes, they provide significant leverage.
  • 3D Anatomical Knitting: High quality and multidirectional elasticity for reinforced proprioception.
  • Washability: It is machine washable at 40° on a delicate program.

Compliance and Regulations:

The Genulax™ is a class I medical device. It complies with European standards and bears the CE marking. For safe and optimal use, it is imperative to consult and follow the instructions provided in the product leaflet.

Size Guide: Genulax™ Donjoy Knee Orthosis

Make sure you get the best efficiency and optimal comfort from your Genulax™ orthosis by selecting the appropriate size. Follow the guide below to determine which size is right for you.

Measurement Procedure:

  1. Stand in a standing position with your leg relaxed.
  2. Using a tape measure, measure the circumference of your thigh exactly 15cm above the center of the kneecap.

Correlation table :

Size Thigh circumference (in cm)
T1 35 - 38
T2 39 - 42
T3 43 - 46
T4 47 - 49
T5 50 - 53
T6 54 - 57
T7 58 - 61

Note: If your measurement is between two sizes, it is generally recommended to choose the larger size to ensure the best fit.

Always be sure to check the correct size before using your orthosis. An inappropriate size could reduce the effectiveness of the orthosis and potentially cause discomfort or complications. If you have any questions or hesitation, do not hesitate to consult a health professional.

Brand: Donjoy Enovis
Isin: I8FYLBXTPOSY

$245.10

  • Free shipping in US
  • Arrives:

  • Free 30-Day returns

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Ships from USA

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Donjoy Enovis Genulax Donjoy Genouillère de contention élastique renforcée, 7

Donjoy Enovis Genulax Donjoy Genouillère de contention élastique renforcée, 7

$245.10

Genulax™ Knee Donjoy: Innovation in the Service of Joint Support

Donjoy's Genulax™ is a cutting-edge knee orthosis , incorporating the latest generation of elastic compression support. Designed for both immobilization and resumption of activity , it stands out for its versatility and adaptability.

Targeted Pathologies:

  • Mild lateral ligament sprains (LLI/LLE)
  • Mild to moderate chronic knee instability
  • Restraint for mild meniscal pathologies
  • Support after acute or chronic injury
  • Proprioception and prevention during sporting activities

General presentation :

The Donjoy Genulax™ is more than just a knee brace. Combining technological innovation and comfort, it is the suitable answer for those seeking effective and comfortable joint support , whether on a daily basis or during sporting activities.

Key Features:

  • Optimal Comfort: The orthosis ensures unrivaled comfort thanks to a patella relief zone, an ultra-soft construction, and a fabric that is both light and breathable.
  • Innovative Design: Thanks to its anatomical 3D knitting, the Genulax™ offers light compression, optimizing adaptability and comfort. The patella stabilizer , the anti-slip silicone band and the rigid articulated ribs reinforce its effectiveness.
  • Multifunctional Functions: It plays a crucial role in proprioception, the treatment of sprains, instability, and tendinopathy.
  • Availability: The knee brace is available in seven sizes to accommodate a wide variety of body shapes.

In-Depth Description:

The Genulax™ is a true revolution in the world of orthotics. Its anatomical design, coupled with its slightly compressive 3D knitting, guarantees perfect adaptability and unrivaled comfort. The containment exerted by the fabric and the reinforcing strap makes it particularly effective in stimulating proprioception .

Technical characteristics :

  • Thigh and Calf Straps: Removable and adjustable (50 mm for the thigh and 38 mm for the calf), they provide additional compression and support.
  • Patella Stabilizer: Made of SBR foam, it guarantees that the patella is maintained in the optimal position.
  • Plastic Whales: Loaded with fiberglass, with riveted polycentric joints. Available in two sizes, they provide significant leverage.
  • 3D Anatomical Knitting: High quality and multidirectional elasticity for reinforced proprioception.
  • Washability: It is machine washable at 40° on a delicate program.

Compliance and Regulations:

The Genulax™ is a class I medical device. It complies with European standards and bears the CE marking. For safe and optimal use, it is imperative to consult and follow the instructions provided in the product leaflet.

Size Guide: Genulax™ Donjoy Knee Orthosis

Make sure you get the best efficiency and optimal comfort from your Genulax™ orthosis by selecting the appropriate size. Follow the guide below to determine which size is right for you.

Measurement Procedure:

  1. Stand in a standing position with your leg relaxed.
  2. Using a tape measure, measure the circumference of your thigh exactly 15cm above the center of the kneecap.

Correlation table :

Size Thigh circumference (in cm)
T1 35 - 38
T2 39 - 42
T3 43 - 46
T4 47 - 49
T5 50 - 53
T6 54 - 57
T7 58 - 61

Note: If your measurement is between two sizes, it is generally recommended to choose the larger size to ensure the best fit.

Always be sure to check the correct size before using your orthosis. An inappropriate size could reduce the effectiveness of the orthosis and potentially cause discomfort or complications. If you have any questions or hesitation, do not hesitate to consult a health professional.

  • Size Medical Supplies: 7

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–15 business days $14.50 for the first item, $4.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.

  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)

  • Intimate or sanitary goods

  • Hazardous materials or flammable liquids/gases

  • Gift cards

  • Downloadable software

  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use

  • Opened CDs, DVDs, software, or vinyl records

  • Items not in their original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery


How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.

  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.

  • An additional 3–10 business days for your bank to post the refund to your account.


Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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