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Carley's Dark Circle Cream with 3% Haloxyl

    • This Dark Circle Eye Cream features Haloxyl® (3%) a revolutionary active ingredient which absorbs blood pigments just under the skin’s surface. Most Haloxyl®creams on the market use much less Haloxyl®. Usually they use just 1 or 2%. 3% puts us at the top of the market and at this price? Unheard of. (Keep in mind this super ingredient normally costs us over $400 a pound.)

      We also use Soy Rice Peptides (3%). Which has been shown in clinical studies to reduce significantly the appearance of dark circles & puffiness around the eyes.
      Caffeine(1%) supercharges the skin cells.
      Hyaluronic Acid Serum: (6%) is one of the most hydrophilic molecules in nature and as such it is aptly described as “nature’s moisturizer”.
      And Argan, Squalane(from olive) and Jojoba oils.

      We use nothing but the best ingredients!

      Carley’s Dark Circle Eye Cream
      Comes with 1/2 bar of our natural soap

      with 3% Haloxyl®, 1% Caffeine and 3% Soy-Rice Peptides

      Helps brighten those dark areas under the eye.

      also helps sagging skin and bags under your eyes.

      We have many regular customers for our eye cream. But the one question we get over and over was: What about dark circles? Our regular eye cream

      was not designed for this problem. We decide to try adding Haloxyl® and caffeine to our eye cream.

      Haloxyl® is a combination of active ingredients able to absorb and eliminate colored blood pigments in the skin that are responsible for dark circles

      under the eyes. It also has been found to have an anti-irritant effect and may reinforce firmness and tone of the eye area. Haloxyl can reduce the appearance

      of dark circles under the eyes and reinforce firmness and tone of the eye area. In a study with 22 female volunteers the application of a gel containing

      2% Haloxyl® for 56 days resulted in an improvement of dark circles in more than 70% as assessed by image analysis and computerized measurement

      of color parameters.

      Aren’t there other eye creams that use Haloxyl®? Yes. Most are quite a bit more expensive. And most use other ingredients we would never use.

      And most are too acidic, especially for this sensitive area around your eyes. One of the keys to an effective eye cream is absorption. All the ingredients

      we use are designed to get these ingredients down into the skin.

      Why caffeine? It super charges our skin cream. (won’t keep you awake).

      What if I don’t have dark circles? This seems to brighten the areas around your eyes. If darkness is not an issue use our other eye cream.

      We’ve been helping people since 1999 get their skin under control. We get emails, we answer emails. It goes back and forth, many times. Our ears

      are close to the ground. After answering tens of thousands of emails, we pretty much know what works and what doesn’t. We won’t introduce a product

      just to make a buck. It has to do something that no other product on the market does.

      We don’t use fillers or unpronounceable ingredients. Every ingredient is important. Most skin care products out there will tout an important ingredient.

      But the problem is the ingredient is in such small quantities that it does nothing. Not true with our products.

      What’s exactly is in it?

      Active: Haloxyl® 3% At $400 a pound. This is pricey ingredient. Naturally derived.

      Active: Caffeine 1%

      Active: Soy-Rice Peptides 3% Oxidoreductases, soy peptides, hydrolyzed rice bran extract. Has been shown in clinical studies to reduce significantly

      the appearance of dark circles & puffiness around the eyes. One study showed 35% reduction after 8 weeks treatment. Can improve skin smoothness &

      texture, and has been postulated to improve micro-circulation of the blood in the skin.

      Active: Hyaluronic acid Serum: 6%. Hyaluronic Acid is a special protein occurring naturally throughout the human body, and is one of the most heavily

      researched substances in medicine today with thousands of clinical trials mostly in the fields of orthopedics and eye surgery. Its function in the body is,

      among other things, to bind water and to lubricate movable parts of the body, such as joints and muscles. Its consistency and tissue-friendliness makes

      it an excellent moisturizer, which is why it has earned a place in skin-care products and cosmetics. Hyaluronic acid is one of the most hydrophilic

      molecules in nature and as such it is aptly described as “nature’s moisturizer”.

      (balance in order of prominence)

      Reverse Osmosis purified water virtually all skin care products mention purified water. But the real deal is reverse osmosis purified water.

      This mean ZERO contaminants which means the starting point is pure. It’s expensive to do (goes through 5 filters, which have to be changed often),

      but it is the only water we use. We use the waste water from this purifying process to water our flowers and landscaping. So there is no waste.

      Virgin Moroccan Argan Oil: (Argania spinosa kernal oil) is from a fruit from the Argania Spinosa tree that grows only in Morocco. Moroccan Argan Oil

      is one of the most expensive oils in the world. It can be compared to the price of Truffles or expensive Caviar. It takes 6 to 7 of these trees to produce

      enough fruit to make just a single liter of this wonderful oil. As rare as these trees are they only produce once every 2 years. Many Moroccan women

      harvest and press these seeds to produce the oil. For many of them this is their only source of income. So us using this ingredient helps these

      poor people. We chose this oil in this product because of the incredible healing benefits. In fact the other two oils are in there to help this oil get

      into the skin.

      Aren’t there a lot of other Moroccan oil products on the market?

      Yes! Many products today claim to use this oil. But if you read their labels you will discover that they only use a tiny amount. They mostly use other filler

      (inexpensive) oils. This is the first and most prominent oil in this product.

      Squalane (derived from olive oil): “Squalane is a stable, complex biogenic liquid that is odorless, tasteless and transparent. Until recently, the

      primary source of Squalane was shark liver oil. However, after years of research, a group of European scientists have developed a new process

      to derive this precious moisturizer from a non-animal source, olives. Squalane is chemically inert material that is a normal constituent of the

      human sebum. Since Squalane is naturally-occurring in man and is non-toxic, non-irritating, hypoallergenic and non-sensitizing, it is an ideal

      natural emollient. Squalane works synergistically with other emollients and humectants in formulas to enhance their penetration into the

      stratum corneum. This helps replenish the skin’s natural emollient, sebum that is essential for healthy looking skin. Dry parched skin now

      feels dramatically softer, more supple. It works and it is also expensive.” Yes very expensive. But so worth it.

      Jojoba Oil: (Simmondsia chinensis) is very similar to the oils in our skin. Technically it is not an oil but a wax ester. If you apply it to your skin it

      still won’t absorb, but in a cream/moisturizer it absorbs extremely fast into the skin. We use this oil to carry the first two oils into the skin.

      Now we’re getting into the nuts and bolts of our product. Or better said, what holds it altogether and makes it a moisturizer? Most moisturizers

      on the market use ingredients like xanthan gums, algin (sea weed), or guar. These ingredients do bind the oils together. But are far from being a

      true moisturizer. They are a large manufacturers way of cheating. A short cut. They may make it look like a moisturizer, but they aren’t true moisturizers.

      True moisturizers are a pain to make in large batches. They require specific temperatures at specific points in the production. Our moisturizers are

      totally bound with vegetable waxes. That’s one reason they absorb so well.

      Emulsifying wax: This is a vegetable wax that is used to combine the oils and water.

      Stearic acid: is not an acid, but another vegetable wax. Adds creaminess.

      Germall Plus (a vegetable derived preservative to keep our product fresh) only needs 2/ 10’s of one percent to keep our product safe.

      Rose Otto. This is one of the most powerful scents on the market and expensive. A tiny bit goes a long way. Rose Otto costs almost a dollar a

      drop. (About 30 roses are required to make 1 drop of oil and 60,000 petals to make 1 oz. of oil)

      Germall Plus (4/10’s of 1%) (diazolidinyl Urea, 3-Iodo-2-propylbutylcarbarmate) (a vegetable derived preservative to keep our product fresh)

      only needs 4/10’s of one percent to keep our product safe. Look before you ask, no totally natural preservative really protects products from

      bacteria. We don’t like using Parabens. and since we pH balance our moisturizers we are limited in our choice of preservatives. What’s great

      about this one is so little is needed to afford protection.

      pH neutral: And why is this important? Although we use ingredients that have an acid pH, the finished moisturizer is pH neutral, like all of our

      moisturizers. We believe the skin is actually stressed by acids. Virtually all moisturizers on the market are acid. We wondered why?

      If acids are so good for the skin as these products claim, why does it feel so good to take a swim in the ocean? Where the pH of the water

      is very much the opposite of acid. Why is it recommended to keep swimming pool water slightly alkaline? There is a whole line of thinking now

      that promotes alkalinity. We believe the skin and all of nature loves alkaline and hates acids. Ocean water is slightly alkaline (pH 8.1). If our oceans

      were become slightly acid, mostly they would be a dead body of water. Forget this nonsense of the ‘acid mantle’. Our bodies when healthy, are

      slightly alkaline.

      No animal ingredients or testing EVER! We get assurances from our suppliers that our raw ingredients are not animal derived or any animal

      testing done.

      Most skin care products you buy to use today, were made in large factories years ago and have been in storage. Everything we ship was

      made in small batches just a few weeks ago. Fresh matters! Quality ingredients matter! All of our products are wheat and gluten free.

      Most of our ingredients are as close to natural as possible. We avoid overly processed ingredients. Processing means heat and that

      destroys the goodness in these precious ingredients we use.

      We also include a free half size bar of our Natural Shea Butter non-drying soap with each jar. 

      This Natural soap has to be tried to be believed. It is nothing short of wonderful.

      How much? $24.99 for 1 ounce (29.57 mL). Free USA shipping.

      Sorry but we do not ship to Italy, Maldives and many parts of Africa at this time due to difficulties experienced with their customs and

      post office. Please be aware: Russia and India are currently experiencing longer shipping times.

      Carley’s Clear & Smooth Skin Treatment is Distributed exclusively by: Steve Wills Ent.

      MONEY BACK GUARANTEED.

      • NO QUESTIONS ASKED

      • NO RESTOCKING FEE

      • NO TIME LIMIT FOR YOU TO TRY IT (Why rush, take your time to decide if this is for you. Don’t you just hate those 30 day guarantees?)

      • As with all products we sell it is best to use within one year of receipt of product.

      • WE EVEN REFUND YOUR ORIGINAL S&H COSTS

      • JUST RETURN JAR FOR A REFUND, KEEP THE NATURAL SOAP.

      • NO NEED TO GET A ‘RETURN AUTHORIZATION’ EITHER. (What is that all about anyway?)

      • WE PROCESS THE REFUND IMMEDIATELY

      • INTERNATIONAL REFUNDS BY PAYPAL OR CREDIT CARD CREDIT ONLY

      • WE ALSO SUPPORT YOU, WE ANSWER YOUR EMAILS PERSONALLY (one question or 100, we’re trying to earn your repeat business).

      Steve Wills

      Distributed exclusively by: Steve Wills Ent.

      These statements have not been evaluated by the food and drug administration. This product is not intended to diagnose, treat,

      cure or prevent disease. ©Copyright 2000 Steve Wills Ent.

      This listing is protected intellectual content. No portion may be copied or used without our permission.

      We will spare no expense to protect our legal rights through the courts.

Isin: IP85G2EGBOC5

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Carley's Dark Circle Cream with 3% Haloxyl

Carley's Dark Circle Cream with 3% Haloxyl

$56.91 $57.10 (0% off)

    • This Dark Circle Eye Cream features Haloxyl® (3%) a revolutionary active ingredient which absorbs blood pigments just under the skin’s surface. Most Haloxyl®creams on the market use much less Haloxyl®. Usually they use just 1 or 2%. 3% puts us at the top of the market and at this price? Unheard of. (Keep in mind this super ingredient normally costs us over $400 a pound.)

      We also use Soy Rice Peptides (3%). Which has been shown in clinical studies to reduce significantly the appearance of dark circles & puffiness around the eyes.
      Caffeine(1%) supercharges the skin cells.
      Hyaluronic Acid Serum: (6%) is one of the most hydrophilic molecules in nature and as such it is aptly described as “nature’s moisturizer”.
      And Argan, Squalane(from olive) and Jojoba oils.

      We use nothing but the best ingredients!

      Carley’s Dark Circle Eye Cream
      Comes with 1/2 bar of our natural soap

      with 3% Haloxyl®, 1% Caffeine and 3% Soy-Rice Peptides

      Helps brighten those dark areas under the eye.

      also helps sagging skin and bags under your eyes.

      We have many regular customers for our eye cream. But the one question we get over and over was: What about dark circles? Our regular eye cream

      was not designed for this problem. We decide to try adding Haloxyl® and caffeine to our eye cream.

      Haloxyl® is a combination of active ingredients able to absorb and eliminate colored blood pigments in the skin that are responsible for dark circles

      under the eyes. It also has been found to have an anti-irritant effect and may reinforce firmness and tone of the eye area. Haloxyl can reduce the appearance

      of dark circles under the eyes and reinforce firmness and tone of the eye area. In a study with 22 female volunteers the application of a gel containing

      2% Haloxyl® for 56 days resulted in an improvement of dark circles in more than 70% as assessed by image analysis and computerized measurement

      of color parameters.

      Aren’t there other eye creams that use Haloxyl®? Yes. Most are quite a bit more expensive. And most use other ingredients we would never use.

      And most are too acidic, especially for this sensitive area around your eyes. One of the keys to an effective eye cream is absorption. All the ingredients

      we use are designed to get these ingredients down into the skin.

      Why caffeine? It super charges our skin cream. (won’t keep you awake).

      What if I don’t have dark circles? This seems to brighten the areas around your eyes. If darkness is not an issue use our other eye cream.

      We’ve been helping people since 1999 get their skin under control. We get emails, we answer emails. It goes back and forth, many times. Our ears

      are close to the ground. After answering tens of thousands of emails, we pretty much know what works and what doesn’t. We won’t introduce a product

      just to make a buck. It has to do something that no other product on the market does.

      We don’t use fillers or unpronounceable ingredients. Every ingredient is important. Most skin care products out there will tout an important ingredient.

      But the problem is the ingredient is in such small quantities that it does nothing. Not true with our products.

      What’s exactly is in it?

      Active: Haloxyl® 3% At $400 a pound. This is pricey ingredient. Naturally derived.

      Active: Caffeine 1%

      Active: Soy-Rice Peptides 3% Oxidoreductases, soy peptides, hydrolyzed rice bran extract. Has been shown in clinical studies to reduce significantly

      the appearance of dark circles & puffiness around the eyes. One study showed 35% reduction after 8 weeks treatment. Can improve skin smoothness &

      texture, and has been postulated to improve micro-circulation of the blood in the skin.

      Active: Hyaluronic acid Serum: 6%. Hyaluronic Acid is a special protein occurring naturally throughout the human body, and is one of the most heavily

      researched substances in medicine today with thousands of clinical trials mostly in the fields of orthopedics and eye surgery. Its function in the body is,

      among other things, to bind water and to lubricate movable parts of the body, such as joints and muscles. Its consistency and tissue-friendliness makes

      it an excellent moisturizer, which is why it has earned a place in skin-care products and cosmetics. Hyaluronic acid is one of the most hydrophilic

      molecules in nature and as such it is aptly described as “nature’s moisturizer”.

      (balance in order of prominence)

      Reverse Osmosis purified water virtually all skin care products mention purified water. But the real deal is reverse osmosis purified water.

      This mean ZERO contaminants which means the starting point is pure. It’s expensive to do (goes through 5 filters, which have to be changed often),

      but it is the only water we use. We use the waste water from this purifying process to water our flowers and landscaping. So there is no waste.

      Virgin Moroccan Argan Oil: (Argania spinosa kernal oil) is from a fruit from the Argania Spinosa tree that grows only in Morocco. Moroccan Argan Oil

      is one of the most expensive oils in the world. It can be compared to the price of Truffles or expensive Caviar. It takes 6 to 7 of these trees to produce

      enough fruit to make just a single liter of this wonderful oil. As rare as these trees are they only produce once every 2 years. Many Moroccan women

      harvest and press these seeds to produce the oil. For many of them this is their only source of income. So us using this ingredient helps these

      poor people. We chose this oil in this product because of the incredible healing benefits. In fact the other two oils are in there to help this oil get

      into the skin.

      Aren’t there a lot of other Moroccan oil products on the market?

      Yes! Many products today claim to use this oil. But if you read their labels you will discover that they only use a tiny amount. They mostly use other filler

      (inexpensive) oils. This is the first and most prominent oil in this product.

      Squalane (derived from olive oil): “Squalane is a stable, complex biogenic liquid that is odorless, tasteless and transparent. Until recently, the

      primary source of Squalane was shark liver oil. However, after years of research, a group of European scientists have developed a new process

      to derive this precious moisturizer from a non-animal source, olives. Squalane is chemically inert material that is a normal constituent of the

      human sebum. Since Squalane is naturally-occurring in man and is non-toxic, non-irritating, hypoallergenic and non-sensitizing, it is an ideal

      natural emollient. Squalane works synergistically with other emollients and humectants in formulas to enhance their penetration into the

      stratum corneum. This helps replenish the skin’s natural emollient, sebum that is essential for healthy looking skin. Dry parched skin now

      feels dramatically softer, more supple. It works and it is also expensive.” Yes very expensive. But so worth it.

      Jojoba Oil: (Simmondsia chinensis) is very similar to the oils in our skin. Technically it is not an oil but a wax ester. If you apply it to your skin it

      still won’t absorb, but in a cream/moisturizer it absorbs extremely fast into the skin. We use this oil to carry the first two oils into the skin.

      Now we’re getting into the nuts and bolts of our product. Or better said, what holds it altogether and makes it a moisturizer? Most moisturizers

      on the market use ingredients like xanthan gums, algin (sea weed), or guar. These ingredients do bind the oils together. But are far from being a

      true moisturizer. They are a large manufacturers way of cheating. A short cut. They may make it look like a moisturizer, but they aren’t true moisturizers.

      True moisturizers are a pain to make in large batches. They require specific temperatures at specific points in the production. Our moisturizers are

      totally bound with vegetable waxes. That’s one reason they absorb so well.

      Emulsifying wax: This is a vegetable wax that is used to combine the oils and water.

      Stearic acid: is not an acid, but another vegetable wax. Adds creaminess.

      Germall Plus (a vegetable derived preservative to keep our product fresh) only needs 2/ 10’s of one percent to keep our product safe.

      Rose Otto. This is one of the most powerful scents on the market and expensive. A tiny bit goes a long way. Rose Otto costs almost a dollar a

      drop. (About 30 roses are required to make 1 drop of oil and 60,000 petals to make 1 oz. of oil)

      Germall Plus (4/10’s of 1%) (diazolidinyl Urea, 3-Iodo-2-propylbutylcarbarmate) (a vegetable derived preservative to keep our product fresh)

      only needs 4/10’s of one percent to keep our product safe. Look before you ask, no totally natural preservative really protects products from

      bacteria. We don’t like using Parabens. and since we pH balance our moisturizers we are limited in our choice of preservatives. What’s great

      about this one is so little is needed to afford protection.

      pH neutral: And why is this important? Although we use ingredients that have an acid pH, the finished moisturizer is pH neutral, like all of our

      moisturizers. We believe the skin is actually stressed by acids. Virtually all moisturizers on the market are acid. We wondered why?

      If acids are so good for the skin as these products claim, why does it feel so good to take a swim in the ocean? Where the pH of the water

      is very much the opposite of acid. Why is it recommended to keep swimming pool water slightly alkaline? There is a whole line of thinking now

      that promotes alkalinity. We believe the skin and all of nature loves alkaline and hates acids. Ocean water is slightly alkaline (pH 8.1). If our oceans

      were become slightly acid, mostly they would be a dead body of water. Forget this nonsense of the ‘acid mantle’. Our bodies when healthy, are

      slightly alkaline.

      No animal ingredients or testing EVER! We get assurances from our suppliers that our raw ingredients are not animal derived or any animal

      testing done.

      Most skin care products you buy to use today, were made in large factories years ago and have been in storage. Everything we ship was

      made in small batches just a few weeks ago. Fresh matters! Quality ingredients matter! All of our products are wheat and gluten free.

      Most of our ingredients are as close to natural as possible. We avoid overly processed ingredients. Processing means heat and that

      destroys the goodness in these precious ingredients we use.

      We also include a free half size bar of our Natural Shea Butter non-drying soap with each jar. 

      This Natural soap has to be tried to be believed. It is nothing short of wonderful.

      How much? $24.99 for 1 ounce (29.57 mL). Free USA shipping.

      Sorry but we do not ship to Italy, Maldives and many parts of Africa at this time due to difficulties experienced with their customs and

      post office. Please be aware: Russia and India are currently experiencing longer shipping times.

      Carley’s Clear & Smooth Skin Treatment is Distributed exclusively by: Steve Wills Ent.

      MONEY BACK GUARANTEED.

      • NO QUESTIONS ASKED

      • NO RESTOCKING FEE

      • NO TIME LIMIT FOR YOU TO TRY IT (Why rush, take your time to decide if this is for you. Don’t you just hate those 30 day guarantees?)

      • As with all products we sell it is best to use within one year of receipt of product.

      • WE EVEN REFUND YOUR ORIGINAL S&H COSTS

      • JUST RETURN JAR FOR A REFUND, KEEP THE NATURAL SOAP.

      • NO NEED TO GET A ‘RETURN AUTHORIZATION’ EITHER. (What is that all about anyway?)

      • WE PROCESS THE REFUND IMMEDIATELY

      • INTERNATIONAL REFUNDS BY PAYPAL OR CREDIT CARD CREDIT ONLY

      • WE ALSO SUPPORT YOU, WE ANSWER YOUR EMAILS PERSONALLY (one question or 100, we’re trying to earn your repeat business).

      Steve Wills

      Distributed exclusively by: Steve Wills Ent.

      These statements have not been evaluated by the food and drug administration. This product is not intended to diagnose, treat,

      cure or prevent disease. ©Copyright 2000 Steve Wills Ent.

      This listing is protected intellectual content. No portion may be copied or used without our permission.

      We will spare no expense to protect our legal rights through the courts.

  • Condition: New with box
  • Period After Opening (PAO): 12M
  • Active Ingredients: Virgin Coconut, Vitamin B, Bearberry, Fennel, Lady’s Mantle, Speedwell, Amla, Mallow, Lemon Balm, Cowslip, Yarrow Flower, Licorice root
  • Brand: Carley's
  • Skin Type: Combination
  • Type: Lighting Cream
  • Volume: 1 fl oz
  • Formulation: Cream
  • Features: Contains Vitamins, Cruelty-free/No Animal Testing, Bearberry, Speedwell, Alcohol-Free, Ammonia-Free
  • Country/Region of Manufacture: United States
  • UPC: 0090125900279

Shipping Summary:

  • Packages are shipped from Monday to Friday.
  • The usual time for processing an order is 1 to 3 business days, but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
  • We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source quality yet affordable products. 

Estimated delivery times:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-5 business days
  • International Shipping: 10 - 15 business days

Please note that these are estimates, not guarantees. Delivery time depends on a number of variables, and there may be delays such as bad weather affecting air transport, or a package being held for inspection by Customs. ibspot is not liable for any delays in international transportation or customs clearance.

Shipments can be delivered directly to most addresses, except post office boxes. However, in certain remote areas, there may be an additional delivery charge or you may need to pick up your package from the closest service location of ibspot's shipping partner.

Shipping Status: 

As soon as your order ships, you'll receive a shipping confirmation email that includes your tracking number. 

If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date range provided at checkout and we'll be sure to deliver the items within that timeframe.

Order changes: 

Please contact our customer support if the order needs to be canceled or modified.

Item not received: 

If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt out your Cover as once the item is Covered we  have control over it (once it’s by the carrier), but if still persists kindly email us 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@ibspot.com.

 

Please Read Our Return & Refund Policy Carefully: 

Return: 

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost

We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund: 

  • Purchases may be returned within 30 days of the shipping date for a refund. 
  • Refund will be issued to your original form of payment.
  • Refunds for orders purchased with IBSPOT Gift Cards and/or IBSPOT Notes will be issued as a  IBSPOT Gift Card and mailed to the original billing address. Gift cards cannot be redeemed for cash unless  required by law. 

Refund Processing 

• Returns to a IBSPOT store will be refunded to the original form of payment or gift card. • Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 3-5  business days after we receive your return. Please allow 5-7 business days for your return to arrive at our Returns Center. 

• Note: It may take a few days until your bank posts the refund to your account. 

Claims: 

Claims related to the product. Be sure to check the details of your purchase carefully before you make the payment, and  check the contents of the package(s) promptly upon receipt. If you have a problem with the product, visit our Support  Center to find out about return shipping arrangements. 

WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND: 

WRONG PRODUCT: 

If you discover your order is flawed please contact us Mail: support@ibspot.com. With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately. 

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective,  damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exceptions / non-returnable items 

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants),  custom products (such as special orders or personalized items), and personal care goods (such as  beauty products). We also do not accept returns for hazardous materials, flammable liquids, or  gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. 

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return  is accepted, make a separate purchase for the new item. 

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