Aviosys IP9828PT 2 Port Web Power Controller Switch Pro Reboot w Ping Timer DLI-
Aviosys IP9828PT 2 Port Web Power Controller Switch Pro Reboot w Ping Timer DLI-
Aviosys IP9828PT is the Next Generation Web Power Controller (The "IP9828PT" is the upgraded version to the IP9828)
The IP9828PT is a web-controlled power distribution unit. This model has a metal enclosure built that is slim and low height of 3.5 cm and with a small footprint that best suits location where you have limited space.
This model can be used worldwide with the Power Cord plug that is required for your country's power connector. The power cord is sold separately
Please see the power cord connector type guide below:
Special Features:
- 2x C13 outlets, 10A
- 100~240VAC C14 in, max 15A
- Latched Relay design (Green)
- 2x programmable button
- Surge suppressor circuit
- Auto Timer inside
- VPN Client Built-In
Standard Features:
- Magnetic "Latching Relay" (KEEP relay)
- Low Power Consumption.
- Manual Direct Command on each port (2 buttons)
- Current Sensor Meter Detection (on both ports)
- Power surge protection
- Easy back-up and save functions like Time Schedule, Network Setting, Ping Setting.
- Time Schedule.
- Log Capability
- Email PoP3 ON/OFF control
- Wake on LAN / Shutdown on LAN
- uPNP. Port forwarding not required, simple enter the Web Gui via WAN
- SSH/Telnet, HTTPS-HTTPS SSL 3.0, SNMPv3
- MQTT (CNT2)
Specifications:
- Dimensions: 195x88x35 mm (7.67" x 3.46" x 1.37")
- Power Input: 100~240VAC
- Maximum Current Rate: 10A
- Maximum Total Loading: 15A / 110V & 10A / 220V
- Interface: 4 LED indicator lights button
- Reset: Hardware Reset Button
- On/Off: 2 Push Buttons
- Network: 2 RJ45, 10/100 Ethernet WAN/LAN+
USA Power Cord Order Guide (NEMA 5-15 to C13)
Available in our Ebay Store
- PXT101_3, 3 FT Standard
- PXT101, 6 FT Standard
- PXT101_10, 10 FT Standard
- PXT101143, 3 FT Heavy Duty
- PXT101146, 6 FT Heavy Duty <-- Recommended
- PXT1011410, 10 FT Heavy Duty
DLI-PRO
...5
ABOUT US
Our mission is to provide quality products to direct users and consumers, to businesses, and even
to
resellers and service providers - all at the lowest possible prices.
Tech-R-US store officially opened its doors on eBAY in April of 2001.
Our mission is to provide the best quality products to you -- our dear buyers.
Please check out our line card of more than 13,000 items. You can order one or one hundred and be assured that the same level of service and courtesies is extended to everyone around the clock and around the world.
We may be old in years, yet we are as active and energetic as we were on our first day in business 23 years ago!
Thank you for visiting our humble store.
All Credit Cards payment are now managed directly by the Ebay payment system. If you require any other payment modes, please click on the Ebay's Contact Seller link.
SHIPPING TO US DOMESTIC.
Most US Domestic orders are shipped within 1 Business Day, usually within few minutes from placing your order.
USPS. Express, Priority Post. Most US Domestic orders are shipped via USPS Priority. Express service is also offered for most items. Please send a message using the ebay's "Ask Seller a Question" button before you place your order if you have any question on a particular item. Tracking numbers are provided for Express and Priority Post. There is NO tracking information nor insurance for USPS First Class and USPS Parcel Post, if you require tracking information or insurance services, plesae select USPS Priority when you checkout.
FEDEX, UPS, DHL. Our shipping uses any of the Top 3 shipping carrier. This applies to Ground, 2nd Day, 3rd Day, or Next Day delivery. If you require shipping via a specific carrier, please let us know immediately by sending a message using Ebay's "Ask Seller a Question" button. Our shipping cut-off time is 1:00PM California Time.
For all FREE SHIPPING items, we may use Fedex SmartPost, USPS Parcel or USPS First Class Mail. Depending on your location, this may take between 2 to 10 business days within the contiguous U.S. based on the final destination ZIP Code. It may take a little longer to deliver destinations outside the contiguous U.S, this will include Alaska, Guam, Hawaii, Puerto Rico, and Saipan.
LOCAL PICK UP. Our main depot is located in Monrovia, California. Our local pickup days are from Tuesdays to Fridays only (minimum order required). A FIX $7.50 Handling Fee applies to all orders requesting pick up. Please arrange for pick up time and date by sending a message using Ebay's "Ask Seller a Question" button.
SHIPPING TO INTERNATIONAL (including Hawaii, Guam, Alaska, Puerto Rico, Saipan)
International orders may take an additional 1-4 Business Days to ship. Additional documents are required for most international orders.
All international orders are shipped via USPS or DHL only. If you selected the USPS Priority FLAT SMALL BOX / or the USPS Priority FLAT ENVELOPE as your shipping option, the USPS supplied box or envelope measures 5 3/8" x 8 1/2" X 1 3/4" and allows weight of up to 4 Pounds, please note that in most instances, packaging may be opened or remove to fit into the USPS supplied box/envelope. Please note that International USPS First Class and USPS Priority Flat Rate BOX/Envelope may not have delayed tracking or in some instances no tracking information. USPS First Class Service may take from 30-75 days to some international locations to deliver.
Most countries accepts USPS Global Express Mail, Global Priority or Air Parcel.
Large item and Heavy Item orders may NOT be acceptable at the USPS for shipping, size and weight is depending on destination country, please email us to confirm that an item is acceptable before you finalize the order.
Special Shipping Arrangements. We also provide special request and arrangements, if you require. Such request includes "special protection packaging", "removing bulky boxes" "combining orders" or "Freight Collect". A minimal handling fee may be collected.
Any duties, tariffs, customs or other government fees are the responsibility of the buyer. We CANNOT declare your order as "Gift" and CANNOT undervalue or declare your order lower than the value of merchandise you actually paid for. Please check with your country's customs office to determine what additional costs or taxes that may be required prior to buying. Please do not confuse any customs duties or taxes that may be collected in your country at the point of delivery of your item. Please note that we do not have control whatsoever over any additional duties or taxes outside of the United States of America.
We ship everyday at 4:00 p.m. California Time (Monday to Friday). All orders received and paid and checks cleared by 10:00 a.m. are usually shipped on the same day. Some items may have special shipping terms and may take additional days, they may be shipped from different locations around the US. Please check individual item listing for shipping conditions.
Majority of the items we carry are shipped via USPS, which is our preferred shipping carrier. However, if for any reason we are unable to ship via USPS, we will use UPS, Fedex, or DHL as our next shipping carrier.
PRODUCT RETURN PROCEDURES
To return a product, the Buyer should send a message using the Ebay's "Ask Seller a Question" button to request for a Return Merchandise Authorization ("RMA") number within 30 days from date of purchase. We cannot accept any returns without prior authorization and without an RMA number. Once issued, RMA numbers are valid for another 14 days in which the item must be returned to us. RMA numbers will not be extended or reissued.
The Buyer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.
The Buyer is solely responsible for shipping any returned product, just as it will cost you to drive to any local store to return an item. The Buyer agrees to use a reputable carrier capable of providing proof of delivery and insurance for the entire value of the item to be returned.
The Buyer agrees that all returned products should be complete, in re-saleable condition, and will include the original packaging materials, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing including missing bar codes. We will reject the entire return or may impose additional charges for replacement cost of the missing components or items.
A 20% restocking fee will be charged on return of NON-DEFECTIVE items returned for refunds.
CLAIMS AND INSURANCE
All merchandises are packed in good order and condition when they are delivered or pick up by the shipping carrier. The risk of loss or damage to goods shall pass to buyer as soon as such goods are picked up by carrier for delivery to buyer. Buyer should therefore inspect all packages for damages before signing delivery receipt. Claims should be filed immediately with the carrier and NOT with TECH-R-US for any damages that may have incurred in transit.
Shipping insurance is usually offered at time of checkout. The Buyer is encouraged to purchase shipping insurance . Claims for loss or non-delivery of items are to be made directly with the Carrier.
Delivery of merchandise if agreed upon shall take place according to original agreement unless special circumstances prevent TECH-R-US from delivering at that previously designated item, in which case TECH-R-US shall have a reasonable period of 30 days time in which to make delivery of the item.
Buyer should be present to accept delivery. In the event that the buyer is unable to accept delivery of the purchased item, and the item is returned to TECH-R-US due to buyer?s inavailability to accept item?, a shipping fee shall be charged for shipping the item.
Prices stated in our product list does not include installation, testing, training or support, unless otherwise specified in the product listing. Our offer to support the Buyer is purely voluntary and does not constitute part of the sale.
TERMS OF SALE:
The terms and conditions of sale contained herein supersede all agreements made and purchase orders submitted to and accepted by TECH-R-US. All agreements are contingent upon such unavoidable incidents as strikes, accidents, material shortage, or other delays beyond TECH-R-US' control.
Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice.
Items listed in our store are available as of the time the item is listed. In the event the item becomes unavailable due to manufacturer discontinuance, or stock out, a full refund will be issued within 2 business days usually in a few hours).
TECH-R-US makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Products, models and manufacturer names are used only for the purpose of identification only.
Most items listed are intended for use in the US (North America), the power used in the US is 110V, and the electric power plug used is Type A, or North America standard. If you ordered an item for use overseas (outside of the US), please be aware that the power used overseas as well as the power plug used are different. You may have to purchase a power transformer and power plug adapter overseas to be able to use the items that are intended for the US. Although quite a number of manufacturer have adopted the 100-240v (autovolt) power, still a large number of electronics devices may still be mainly 110v. If you have any questions, please send a message by clicking on the Ebay's "Ask a Question" before ordering.
The image displayed for the products may not be the exact picture of the item. The pictures are stock photo supplied by the manufacturer, used for display purposes only. Every effort has been made to ensure the accuracy of all information contained herein.
Shipping charges will be calculated when you place your order online. In the event of any miscalculations, we will inform you by email or by telephone about the incident, you will have the option to either continue with the order or cancel the order.
TECH-R-US, its hardware or its software suppliers, makes no warranty, express or implied, concerning the applicability of any hardware or software to any specific purpose.
TECH-R-US, its hardware or its software suppliers, accepts no liability for loss or damage caused, or alleged to be caused directly or indirectly by computer equipment or devices sold by TECH-R-US, including but not limited to any interruption of service, loss of business or anticipatory profits or special or consequential damages resulting from the use or operation of such computer equipment or computer software.
WARRANTIES
TECH-R-US is in the business of RESELLING only. We DO NOT manufacture any of the items we sell. Most items may however be covered by individual manufacturer's warranty, service and support policy (if any). We fully assign to the Buyer all and any warranty of the manufacturer, and the Buyer agrees that it shall have recourse only under such warranties and directly with the manufacturer of the products.
Warranty does not cover any damage due to accidents, misuse or negligence. All items with factory warranty for longer periods of time must be sent for repair or replacement to the factory, or authorized service center with full insurance coverage and freight charges prepaid. (Refer to Warranty Card for specific procedure.)
Brand: | Aviosys |
---|---|
Isin: | I2EXNW6LKEZT |
IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
GUARANTEED SAFE CHECKOUT
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30 days money back guarantee, no additional fee charged.
-
EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Aviosys IP9828PT is the Next Generation Web Power Controller (The "IP9828PT" is the upgraded version to the IP9828)
The IP9828PT is a web-controlled power distribution unit. This model has a metal enclosure built that is slim and low height of 3.5 cm and with a small footprint that best suits location where you have limited space.
This model can be used worldwide with the Power Cord plug that is required for your country's power connector. The power cord is sold separately
Please see the power cord connector type guide below:
Special Features:
- 2x C13 outlets, 10A
- 100~240VAC C14 in, max 15A
- Latched Relay design (Green)
- 2x programmable button
- Surge suppressor circuit
- Auto Timer inside
- VPN Client Built-In
Standard Features:
- Magnetic "Latching Relay" (KEEP relay)
- Low Power Consumption.
- Manual Direct Command on each port (2 buttons)
- Current Sensor Meter Detection (on both ports)
- Power surge protection
- Easy back-up and save functions like Time Schedule, Network Setting, Ping Setting.
- Time Schedule.
- Log Capability
- Email PoP3 ON/OFF control
- Wake on LAN / Shutdown on LAN
- uPNP. Port forwarding not required, simple enter the Web Gui via WAN
- SSH/Telnet, HTTPS-HTTPS SSL 3.0, SNMPv3
- MQTT (CNT2)
Specifications:
- Dimensions: 195x88x35 mm (7.67" x 3.46" x 1.37")
- Power Input: 100~240VAC
- Maximum Current Rate: 10A
- Maximum Total Loading: 15A / 110V & 10A / 220V
- Interface: 4 LED indicator lights button
- Reset: Hardware Reset Button
- On/Off: 2 Push Buttons
- Network: 2 RJ45, 10/100 Ethernet WAN/LAN+
USA Power Cord Order Guide (NEMA 5-15 to C13)
Available in our Ebay Store
- PXT101_3, 3 FT Standard
- PXT101, 6 FT Standard
- PXT101_10, 10 FT Standard
- PXT101143, 3 FT Heavy Duty
- PXT101146, 6 FT Heavy Duty <-- Recommended
- PXT1011410, 10 FT Heavy Duty
DLI-PRO
...5
ABOUT US
Our mission is to provide quality products to direct users and consumers, to businesses, and even
to
resellers and service providers - all at the lowest possible prices.
Tech-R-US store officially opened its doors on eBAY in April of 2001.
Our mission is to provide the best quality products to you -- our dear buyers.
Please check out our line card of more than 13,000 items. You can order one or one hundred and be assured that the same level of service and courtesies is extended to everyone around the clock and around the world.
We may be old in years, yet we are as active and energetic as we were on our first day in business 23 years ago!
Thank you for visiting our humble store.
All Credit Cards payment are now managed directly by the Ebay payment system. If you require any other payment modes, please click on the Ebay's Contact Seller link.
SHIPPING TO US DOMESTIC.
Most US Domestic orders are shipped within 1 Business Day, usually within few minutes from placing your order.
USPS. Express, Priority Post. Most US Domestic orders are shipped via USPS Priority. Express service is also offered for most items. Please send a message using the ebay's "Ask Seller a Question" button before you place your order if you have any question on a particular item. Tracking numbers are provided for Express and Priority Post. There is NO tracking information nor insurance for USPS First Class and USPS Parcel Post, if you require tracking information or insurance services, plesae select USPS Priority when you checkout.
FEDEX, UPS, DHL. Our shipping uses any of the Top 3 shipping carrier. This applies to Ground, 2nd Day, 3rd Day, or Next Day delivery. If you require shipping via a specific carrier, please let us know immediately by sending a message using Ebay's "Ask Seller a Question" button. Our shipping cut-off time is 1:00PM California Time.
For all FREE SHIPPING items, we may use Fedex SmartPost, USPS Parcel or USPS First Class Mail. Depending on your location, this may take between 2 to 10 business days within the contiguous U.S. based on the final destination ZIP Code. It may take a little longer to deliver destinations outside the contiguous U.S, this will include Alaska, Guam, Hawaii, Puerto Rico, and Saipan.
LOCAL PICK UP. Our main depot is located in Monrovia, California. Our local pickup days are from Tuesdays to Fridays only (minimum order required). A FIX $7.50 Handling Fee applies to all orders requesting pick up. Please arrange for pick up time and date by sending a message using Ebay's "Ask Seller a Question" button.
SHIPPING TO INTERNATIONAL (including Hawaii, Guam, Alaska, Puerto Rico, Saipan)
International orders may take an additional 1-4 Business Days to ship. Additional documents are required for most international orders.
All international orders are shipped via USPS or DHL only. If you selected the USPS Priority FLAT SMALL BOX / or the USPS Priority FLAT ENVELOPE as your shipping option, the USPS supplied box or envelope measures 5 3/8" x 8 1/2" X 1 3/4" and allows weight of up to 4 Pounds, please note that in most instances, packaging may be opened or remove to fit into the USPS supplied box/envelope. Please note that International USPS First Class and USPS Priority Flat Rate BOX/Envelope may not have delayed tracking or in some instances no tracking information. USPS First Class Service may take from 30-75 days to some international locations to deliver.
Most countries accepts USPS Global Express Mail, Global Priority or Air Parcel.
Large item and Heavy Item orders may NOT be acceptable at the USPS for shipping, size and weight is depending on destination country, please email us to confirm that an item is acceptable before you finalize the order.
Special Shipping Arrangements. We also provide special request and arrangements, if you require. Such request includes "special protection packaging", "removing bulky boxes" "combining orders" or "Freight Collect". A minimal handling fee may be collected.
Any duties, tariffs, customs or other government fees are the responsibility of the buyer. We CANNOT declare your order as "Gift" and CANNOT undervalue or declare your order lower than the value of merchandise you actually paid for. Please check with your country's customs office to determine what additional costs or taxes that may be required prior to buying. Please do not confuse any customs duties or taxes that may be collected in your country at the point of delivery of your item. Please note that we do not have control whatsoever over any additional duties or taxes outside of the United States of America.
We ship everyday at 4:00 p.m. California Time (Monday to Friday). All orders received and paid and checks cleared by 10:00 a.m. are usually shipped on the same day. Some items may have special shipping terms and may take additional days, they may be shipped from different locations around the US. Please check individual item listing for shipping conditions.
Majority of the items we carry are shipped via USPS, which is our preferred shipping carrier. However, if for any reason we are unable to ship via USPS, we will use UPS, Fedex, or DHL as our next shipping carrier.
PRODUCT RETURN PROCEDURES
To return a product, the Buyer should send a message using the Ebay's "Ask Seller a Question" button to request for a Return Merchandise Authorization ("RMA") number within 30 days from date of purchase. We cannot accept any returns without prior authorization and without an RMA number. Once issued, RMA numbers are valid for another 14 days in which the item must be returned to us. RMA numbers will not be extended or reissued.
The Buyer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.
The Buyer is solely responsible for shipping any returned product, just as it will cost you to drive to any local store to return an item. The Buyer agrees to use a reputable carrier capable of providing proof of delivery and insurance for the entire value of the item to be returned.
The Buyer agrees that all returned products should be complete, in re-saleable condition, and will include the original packaging materials, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing including missing bar codes. We will reject the entire return or may impose additional charges for replacement cost of the missing components or items.
A 20% restocking fee will be charged on return of NON-DEFECTIVE items returned for refunds.
CLAIMS AND INSURANCE
All merchandises are packed in good order and condition when they are delivered or pick up by the shipping carrier. The risk of loss or damage to goods shall pass to buyer as soon as such goods are picked up by carrier for delivery to buyer. Buyer should therefore inspect all packages for damages before signing delivery receipt. Claims should be filed immediately with the carrier and NOT with TECH-R-US for any damages that may have incurred in transit.
Shipping insurance is usually offered at time of checkout. The Buyer is encouraged to purchase shipping insurance . Claims for loss or non-delivery of items are to be made directly with the Carrier.
Delivery of merchandise if agreed upon shall take place according to original agreement unless special circumstances prevent TECH-R-US from delivering at that previously designated item, in which case TECH-R-US shall have a reasonable period of 30 days time in which to make delivery of the item.
Buyer should be present to accept delivery. In the event that the buyer is unable to accept delivery of the purchased item, and the item is returned to TECH-R-US due to buyer?s inavailability to accept item?, a shipping fee shall be charged for shipping the item.
Prices stated in our product list does not include installation, testing, training or support, unless otherwise specified in the product listing. Our offer to support the Buyer is purely voluntary and does not constitute part of the sale.
TERMS OF SALE:
The terms and conditions of sale contained herein supersede all agreements made and purchase orders submitted to and accepted by TECH-R-US. All agreements are contingent upon such unavoidable incidents as strikes, accidents, material shortage, or other delays beyond TECH-R-US' control.
Prices and conditions of sale on all in-stock and special order merchandise are subject to change without notice.
Items listed in our store are available as of the time the item is listed. In the event the item becomes unavailable due to manufacturer discontinuance, or stock out, a full refund will be issued within 2 business days usually in a few hours).
TECH-R-US makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Products, models and manufacturer names are used only for the purpose of identification only.
Most items listed are intended for use in the US (North America), the power used in the US is 110V, and the electric power plug used is Type A, or North America standard. If you ordered an item for use overseas (outside of the US), please be aware that the power used overseas as well as the power plug used are different. You may have to purchase a power transformer and power plug adapter overseas to be able to use the items that are intended for the US. Although quite a number of manufacturer have adopted the 100-240v (autovolt) power, still a large number of electronics devices may still be mainly 110v. If you have any questions, please send a message by clicking on the Ebay's "Ask a Question" before ordering.
The image displayed for the products may not be the exact picture of the item. The pictures are stock photo supplied by the manufacturer, used for display purposes only. Every effort has been made to ensure the accuracy of all information contained herein.
Shipping charges will be calculated when you place your order online. In the event of any miscalculations, we will inform you by email or by telephone about the incident, you will have the option to either continue with the order or cancel the order.
TECH-R-US, its hardware or its software suppliers, makes no warranty, express or implied, concerning the applicability of any hardware or software to any specific purpose.
TECH-R-US, its hardware or its software suppliers, accepts no liability for loss or damage caused, or alleged to be caused directly or indirectly by computer equipment or devices sold by TECH-R-US, including but not limited to any interruption of service, loss of business or anticipatory profits or special or consequential damages resulting from the use or operation of such computer equipment or computer software.
WARRANTIES
TECH-R-US is in the business of RESELLING only. We DO NOT manufacture any of the items we sell. Most items may however be covered by individual manufacturer's warranty, service and support policy (if any). We fully assign to the Buyer all and any warranty of the manufacturer, and the Buyer agrees that it shall have recourse only under such warranties and directly with the manufacturer of the products.
Warranty does not cover any damage due to accidents, misuse or negligence. All items with factory warranty for longer periods of time must be sent for repair or replacement to the factory, or authorized service center with full insurance coverage and freight charges prepaid. (Refer to Warranty Card for specific procedure.)
Features
Connectors
Manufacturer Warranty
Number of Outlets
MPN
Compatible Model
Country/Region of Manufacture
Model
Cooling
Compatible Brand
Voltage Compatibility
Form Factor
Maximum Power
Brand
Color
Type
Maximum Input Current
Shipping Summary:
- Packages are shipped from Monday to Friday.
- The usual time for processing an order is 1 to 3 business days, but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.
- We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source quality yet affordable products.
Estimated delivery times:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-5 business days
- International Shipping: 10 - 15 business days
Please note that these are estimates, not guarantees. Delivery time depends on a number of variables, and there may be delays such as bad weather affecting air transport, or a package being held for inspection by Customs. ibspot is not liable for any delays in international transportation or customs clearance.
Shipments can be delivered directly to most addresses, except post office boxes. However, in certain remote areas, there may be an additional delivery charge or you may need to pick up your package from the closest service location of ibspot's shipping partner.
Shipping Status:
As soon as your order ships, you'll receive a shipping confirmation email that includes your tracking number.
If you don't receive a shipping confirmation email right away, don't worry! We know the delivery date or date range provided at checkout and we'll be sure to deliver the items within that timeframe.
Order changes:
Please contact our customer support if the order needs to be canceled or modified.
Item not received:
If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. you'd wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once it’s by the carrier), but if still persists kindly email us
Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).
If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@ibspot.com.
Please Read Our Return & Refund Policy Carefully:
Return:
You may return most items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.
Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Cost
We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refund:
- Purchases may be returned within 30 days of the shipping date for a refund.
- Refund will be issued to your original form of payment.
- Refunds for orders purchased with IBSPOT Gift Cards and/or IBSPOT Notes will be issued as a IBSPOT Gift Card and mailed to the original billing address. Gift cards cannot be redeemed for cash unless required by law.
Refund Processing
• Returns to a IBSPOT store will be refunded to the original form of payment or gift card. • Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 3-5 business days after we receive your return. Please allow 5-7 business days for your return to arrive at our Returns Center.
• Note: It may take a few days until your bank posts the refund to your account.
Claims:
Claims related to the product. Be sure to check the details of your purchase carefully before you make the payment, and check the contents of the package(s) promptly upon receipt. If you have a problem with the product, visit our Support Center to find out about return shipping arrangements.
WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND:
WRONG PRODUCT:
If you discover your order is flawed please contact us Mail: support@ibspot.com. With photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
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Sorry, it looks like some products are not available in selected quantity.